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8 years ago

Stay away! Worst service ever. Products arrived damaged, wrong color and no rebates that were promised.

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DeBow's Appliance Services

DeBow's Appliance Services

(8 reviews)

I am just blown away by the service I received today! My appliances are 4 years old, so it's…read moredistressing to have things fail. Shawn took the time to explain what was wrong and the cost to repair. He also shared the life expectancy of the fridge. We also have a dishwasher control panel refusing to change functions without having to slam the door, which is frustrating. Both repair estimates were more than fair, but based on Shawn's information and guidance, we are putting off the minor inconveniences and looking into replacements in the not too far distance. It is not often any more that a company has such integrity to look out for the customer's well-being over a buck. I guarantee I would not have had a similar experience with a different company. I will be sure to share my experience with everyone I know. Thanks DeBow's for such excellent customer service!

My need for service to repair both the washing machine and refrigerator in my home happened within…read moredays of each other. DeBow's quickly dispatched Jaden for both service calls. This young man was not only prompt and courteous, he was also extremely knowledgeable about appliances and thoroughly explained what he was doing, how to prevent issues in the future, and he reassured me that the foul water in my washer would not remain in the machine, ruining the machine or clothes. He told me how to run the machine several times with bleach on the hot setting before putting my clothes into the machine. I also applaud this company for hiring veterans such as Jaden and I sincerely thank him for his service to our country. I'm thrilled to know I can count on DeBow's for any future repair needs.

Sears Hometown Store

Sears Hometown Store

(13 reviews)

$$

I try to support my local stores like this family owned Sears. I like the products they sell, and…read morewould like to buy more here, however it seems they have a problem opening the store during their advertised hours. Twice during this week I showed up at 10:00 AM when the advertised opening time is 9 AM. and both times the store was still closed and dark inside. Today is Sunday and their advertised opening time is 11 AM, and it is now 1130, yet the store still locked and dark inside. Either the owner does not want business, or they have an employee that is supposed to open the store, but is not doing their job. Either way, this owner needs to decide if they want customers to come back, and if they do, they need to open during their advertised hours. Two other frustrated customers pulled up in cars while I was was there, and they were also quite frustrated as to why the store doesn't open on time.

The Sales Manager Nardia is truly one of the most unprofessional Sales persons I've ever come…read moreacross in my lifetime. Her store was suppose to deliver a refrigerator yesterday to my Mother and the excuse she said her driver gave her for not delivering the refrigerator was because the street was under construction. Yes the street is currently under construction but the street is not shutdown or completely closed. This negative review could have easily been avoided if Nardia would have taken responsibility by delivering the refrigerator as originally scheduled yesterday or issuing some sort of credit/compensation for failure to deliver As-Scheduledd. I requested to speak with a District/Regional Manaer and she refused to give me their phone number. I truly hope other consumers read this and do not do business with this store based on their lack of genuine concern for Customers.

Qha - appliances - Updated May 2026

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