For fast food, this is a cut above the other local chain offerings. This location is far better than the one in Saginaw about ten miles away; it's always cleaner here, better lit and food appears fresher. The food here is fresh and the staff is usually pretty good about allowing you to customize your order. Service goes down at busy times and I could do without the giant TVs in the restaurant, but overall this is a great location for tasty Tex-Mex flavors. If you become a fan of this location on Facebook, they have occasional trivia contests and the prize is a free entree. Participate in the excellent rewards program and you'll get free food on a regular basis. I wish for a salsa bar here, but you can't have everything, I guess. read more

Terrible Portions. i usually walk out of qdobas with a jolly smile and a full belly. but not today. this is my reaction to these portions read more

QDOBA Mexican Eats - my reaction to these portions - Mexican Near Me - Midland, Michigan

Friendly prompt service. I enjoy to order at the counter to view the items available. Ordered 2 burritos and two fountain drinks to-go. Burrito: chicken adobo, pinto beans, queso, guacamole, cilantro lime rice, cotija cheese, sour cream, salsa Verde & spicy roja. Will return. Enjoy! read more

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Food is normally good, but when my family and I went tonight I was really disappointed to see Fox News on their TV. Really disappointed in Qdoba and won't be returning due to this. read more

QDOBA Mexican Eats - Fox News on the tv!? - Mexican Near Me - Midland, Michigan

The food wasn't to my preference. I didn't get what I wanted because the beans were waters, I didn't know what sauces were which and the lady the served me was so impatient and rude. The lettuce was wet and soggy. The second guy that did my cold stuff was nice but I wasn't aware the the tomato's has onions in them, and I said "I'll have some tomato's" you would think they would tell me that there are onions in there the corn was ok but very flavorless. I don't exactly recommend going here but if this is what you want go for it. read more

Portion sizes are ridiculous. Ordered chips and queso. Got my chips and the bag was about 15% full. Had to pay more money to get them to fill it about 25% full. read more

The inconsistency is ridiculous. The food is below average, the work space was very messy. Service was not the best either, they were not very busy yet the server was short and everything felt rushed only to have flavorless, near burnt chicken tacos. read more

If you like this place you have never had good Mexican food. The most low budget ingredients are used here. Chicken was rubbery. I threw it away and will not eat there again. Save your money for something better. read more

Best goddamn burrito i've had from doba ever. Whoever rolled this thing godbless you. You deserve employee of the month

The food is delicious but the workers are consistently bad. They all seem to have an attitude and a demeanor like they wish to be elsewhere. Even when they are slow they act as if you are a nuisance and need to move quicker when giving your order. Looking through. Past reviews it seems the issue with the workers has been the same for years so clearly management/ owners do not care. Bottom line, decent food if you don't mind garbage service. read more

Horrible workers- the 2 girls up front both need to be fired, worst customer service I have ever experienced. I couldn't even eat it and will never go again read more

Never heard from anyone. Horrid customer service If you're going to go out of your way to try and help, shouldn't you follow up and make sure what you suggested was taken care of? read more

The food was absolutely to die for. The customer service was phenomenal in contrast to the other reviews. The price was perfect, not to expensive and not really that cheap. Fed 4 people for $38 with each one being full as we left and I got a burrito which was absolutely amazing! You guys got to try this place. read more

When you see the same kind of low reviews about the service going back years and years, this is what comes to mind. Customers often do not know what's going on behind the scenes in an organization, but they can feel the effects of poor leadership. When employees are unhappy, they pass that on to the customers they serve. In the same way, when employees are happy and love what they do, customers naturally want to do business with them. Midland Qdoba needs to take que from the Mt. Pleasant location (5 of 5 service every time). Another note, the cashier with the mustache was extremely rude to us, tossed the receipt right at us as if we were trash, and had zero personality or etiquette. If it happens again I hope I can keep my composure but there's only so much somebody can take. If you're in management there I understand it's very hard to even find anyone to work nowadays, but that cashier needs to be let go. read more

ABSOLUTELY AWFUL. It was my first and last time here, and I'm telling you-do not go here!!! I read the previous reviews before going and even though there were several comments about the terrible customer service, I decided to try it anyway. I'm not someone who usually complains when a place gets an order wrong but the blatant disrespect of the people who work here just blew my mind. I ordered the combo where you get two choices of entrees and they messed up BOTH. Which really shouldn't happen because the setup of the restaurant is like subway where they add the ingredients as you tell them. The people working the counter clearly just don't listen to what you say. I said what toppings I wanted multiple times and they just added whatever toppings they felt like- none of which I asked for!! And then had the nerve to complain to each other about me RIGHT IN FRONT OF ME when I asked them to correct it. Then as we were paying, they messed up the order of the people behind us! Unbelievable. To top it all off, the food was absolutely disgusting. It cost $20 for my boyfriend and I to eat there (isn't it supposed to be fast food?!) and we literally took two bites of our food and threw it in the trash. Don't waste your time. read more

QDOBA Mexican Eats - Literally like a teaspoon of meat on this taco. I hadn't even touched this yet- the taco was seriously that empty. - Mexican Near Me - Midland, Michigan

This visit was much better than the previous one. Food was prepared quickly and accurately. Staff was very friendly and helpful. Will be returning. read more

Awful. Food is so, so. The queso is good. The service is beyond terrible. Tonight we ordered food online, when my husband picked it up- they told him they were out of chips. What? Seriously? If that is the case, why not go online and block out chips so people can't order them- especially since they "couldn't refund us". So we got coupons for free chips and queso- except it isn't free for the inconvenience as we already paid for it anyway lol. Then to top it off, they gave my husband another persons order. Do they even know what's going on at this location? Seriously stupid people. Sorry not sorry. If you can't handle simple tasks, don't work. First time we have had QDOBA in two years, and we will not be back. read more

I just got delivery from one of the third-party services. The delivery was great. The food is completely inedible. It is beyond garbage. And that is ignoring the fact that it is entree+sides prices for a la carte items. I didn't even get chips and salsa. I wish I would have gone to Taco Bell...and I don't like Taco Bell... read more

Overall good experience. Food tasted exquisite and the ambiance was prefect. Line took a while to get through yet we were very amused as we watched people make food! Felt slightly overpriced. A great meal deal for anyone looking for good food and good times. This restaurant is a place to make friends and memories. Better than Chipotle however not as good as Moes. Much love to workers as they improved our experience by 3.7 percent! Thank you! read more

Pros: Fresh Mexican flavors; lots and lots of menu options. I especially appreciate the freshness of the vegetables and the clean flavors of ingredients like black beans...what a difference from Mexican restaurants where the ubiquitous Tex-Mexican-ish tomato sauce and copious amounts of cheese are glopped over everything. Cons: I think this is more of a corporate matter than a local one, but the service always seems a bit confused on the other side of the counter, especially if the restaurant is busy...the kitchen logistics don't always seem to work. The staff sometimes seems under-trained. I also really don't appreciate the TVs in the eating area. But overall, this is such an improvement over the usual "Taco Hell" Mexican fast-food choices. It's a pleasure to actually taste different flavors in different menu items...and to really be able to customize a burrito or other item. read more

The fella who took our order seemed like he could care less to be there. Got down to the checkout and the same for the cashier, never asked if we wanted any chips, had to ask for them. I asked how to use my rewards as I normally order online, he replied "app", no receipt was given either. I felt like they were very annoyed they had customers. And no, there was one person ahead of us and one behind so by no means was it slammed. read more

I eat at a lot of QDOBA's in my work travels. The staff is pleasant and friendly. I always get a chicken burrito bowl, not sure if a management decision but this was by far the smallest bowl I have ever gotten. Not that I expect heaping amounts of beans...rice.. or anything else, but come on they acted as if the portions were coming out if their earning read more

Online ordering is unavailable at the most random days. in the middle of a pandemic, online ordering for pickup is the bare minimum a restaurant should offer. read more

Always enjoy a trip to Qdoba. Fresh delicious food and I haven't had anything I didn't enjoy. Both the bowls and burritos are fantastic. I love the house made jalapenos, I get them every time I'm there. If you are looking for good food quick and something a little different, Qdoba might be your place. read more

I have gone one time and that was enough. Food was not fresh and was sub par. the workers seemed not to care , the food was sloppy and not much flavor. I have no plans to go back . read more

The best! Fast and fresh not like that other place where i got food poisoning twice! This has everything that you could ever want in a mexucan fast casual place. Dont be fooled by the peoole saying the workers are grouchy they are not and the food is amazing! read more

The best food ever!!!! It is litterly sooooooooooooooooooooooooo good. I come here almost every Wednesday for get a burrito and get a free drink. There food is delicious and very filling witch is perfect for me when I am really hungry. It is like a a subway for burritos the best ever read more

Just like every other Qdoba in the country. Same food. Same chips. Same weird guac. This place is awesome... until Midland gets a Chipotle!

This place needs an attitude adjustment!! The workers are surely and don't care. We left after the server instead of saying may I help you said whatta you want then call me when you make up your mind. Three was no one else here and it is 1:30. If this is the way Qdoba is going I will probably never stop at one again. read more

Pretty good quesadillas. They need to give you more sauces without charging for it. Baha fresh is a bit better. They give you unlimited chips and an unlimited supply of 6 sauces. read more

5/5 hands down the best restaurant. Nice employees and quality food. Definitely would recommend eating here

For what it does we really like the burritos and burrito bowls here. We that is what we are craving, we come here.

Terrible customer service. Employees don't want to be there. Food was ok, but the service was really disappointing. They also said they don't carry jalapeño peppers... Seriously? read more

Worst qdoba I've been too, at least the girl that made my burrito. She had a bad attitude and I asked for a little guacamole and she put a mountain, I asked for light sour cream and she put a shit load, I then asked for a little cheese and she put waaaaaaaay too much. Like I said, worst qdoba experience I've ever had. read more

Chelsea and Paul provided excellent customer service!! Food quality and flavor was awesome!! We will be back thanks to this experience!! Thank you!! read more

Lacks flavor and is about as authentic as taco bell. If you know what your getting I'm sure it isn't as much of a disappointment but calling this Mexican is a wrong and even comparing it to chipotle is misleading. Chipotle, although also not authentic, does provide much more flavor and a freshness you can't find here. read more

I usually love Qdoba food. Here it was just ok. Customer service is awful. Not friendly at all and don't seem to care. Much different then the Qdoba in Okemos. read more

MEXICAN GUMBO. That is all! The tortilla soup in this dish is so delicious and I've never had a better one. Gumbo all the way! And I love their queso sauce! Only thing I don't like is how the people rush you through your order, even when it's not crowded. I think its the assembly line training that maybe creates that tendency, but its difficult to take a breath and even ask for a second kind of sauce before they are moving your food over to the next station! read more

I like to come here when I want to sit down and have "fast food" Plus, the naked burritos are delicious!!

Food is ok but staff needs an attitude adjustment. They ran out of brown rice so I waited with my 2 kids in a 10 minute wait until it came out, during which the worker, who I believe may be a manager, complained about needing to call the owner to have them come in and clean the dishes because "it's not my job". Really? Then the 2 girls preparing the end of the assembly line of burritos got snipey with each other right in front of me. Totally unprofessional. This is the 2nd time I have witnessed this toxic work climate at this location. Food was ok at least but I next time I need to take the kids for quick food we are going to the Panera down the road. read more