Update June 2024:
So, this most recent visit (2nd time coming to this location) was a total botch and a clear 1-star rating! However, because the first visit exceeded expectations by far, I don't want to totally botch the rating because this is not fair to my 1st experience and the amazing people that work there.
This most recent visit- I arrived 30 minutes before closing due to delays on I70 from the tornado warning and hailstorms. I immediately apologized to the staff and the male (I think a manager) was very nice and told me not to worry, and pointed to a lady with a VERY SOUR expression on her face that she would help me. She immediately told me there were no tortillas of any kind (due to supply issues) and the only meat available was what I saw. Okay- no heartburn over the lack of tortillas. The meat: very very very old looking shriveled up steak, carnitas, and that's it. When I told her I wanted a carnitas bowl and what toppings would be appropriate for my pups (we had been traveling for 10 hours and we were exhausted and hungry due to being caught in the storms). The woman looked at me when she heard it was for my pups like I was poisoning them and didn't want to give me the carnitas. I looked at her, staring at her, and slowly said I would like a carnitas bowl. She began slopping the food in the bowl and literally threw the bowl on the counter by the register. She made me feel like I was a terrible pup parent even after I explained our day (why did I feel the need to explain). Saving grace? The employee at the register told me not to mind the rude employee stating that employee is always like that. read more