Steer clear of the Edinburgh office.
They came out and put holes in my yard to install fiber for Xfinity. I called to let them know that they did not repair all the damage they did to my yard. After 3 calls & no response I called a 4th time. Unfortunately I was connected with Hilary.
She is the rudest and nastiest person I have ever spoke to in my 43 years of life .
My first thought was, why would a company allow someone like this to work there . Then I was informed that her husband is the owner so she can't be punished. Lol
On the flipside: Teddy came out within 10 minutes of me calling the head office in Wabash, Indiana. He was extremely friendly. He did a very good job and quickly repaired the area along with a heartfelt apology.
The Wabash office was very friendly.
This company needs more men like Teddy and less people like Hilary. read more