Honest and Reliable, called them up in a pinch and he came really quick to help get my slingshot…read moreoff the side of the road! Took extra care to make sure the fender didn't scrape the ramp either since it's so low. Great and friendly service, even helped me push it into the garage. Definitely would recommend

Super fast service came in less then 10 min, knowledgeable with the neighborhood.thanks for…read moreeverything!

My wife and I broke down in Paramus, NJ and needed a tow to Franklinville, NJ for my Silverado, as…read morewell as a ride. Nikolas, the owner, was extremely friendly, helpful, and considerate of our situation; he is an honest business owner. I would recommend his service to anyone and everyone.

I can't say enough good things about this company. They're honest, reliable, and always show up…read morewhen you need them most. Whether it's a flat tire, a breakdown, or just a bad day, they handle every situation with professionalism and care. The driver was courteous, showed up quickly, and treated my vehicle with respect. You can tell they genuinely care about helping people not just making a quick buck. If you ever find yourself in a bind, this is the team you want to call. Highly recommended!

Brian was so great to work with! I had him tow a vintage car I bought in another state via FB…read moreMarketplace -- He was responsive, professional and during the towing process stayed in communication throughout pick-up and drop-off, which put me at ease. He also went above and beyond at drop-off to make sure we safely had it stored away too and had everything we needed from the transfer, even made recommendations for things to consider and need to do now. Would and will absolutely hire again if I need either a tow or large Facebook Marketplace pick up!!

HIGHLY recommend! The level of service provided by Neighborhood Roadside Assistance was night and…read moreday. Long story short, I live in Manhattan and needed a battery replacement. I had scheduled an appointment with another mobile mechanic service provider who did not show or respond to any messages. In a panic (because my car was completely dead and parked in front of a fire hydrant!), I Google searched while sitting in my car and contacted Neighborhood Roadside Assistance. The dispatcher there consulted with her team and said they could have someone out within the hour. About 10 minutes later, I received a call from their mechanic, Mitch, who said he was coming from New Jersey and should be there in 35-40 minutes. Once Mitch arrived, he saw that one of my battery terminals was badly corroded and asked if I knew of a parts store nearby. I did not, so he Googled some locations and we drove around to two different shops trying to get a replacement part! Unfortunately we could not find the right part locally, so he replaced the battery with the existing part but offered to pick one up in New Jersey and come back to replace it! Could not have asked for better service, especially in NYC. Neighborhood Roadside Assistance will be my go-to for any future needs.

They are awesome! I called them early, at approx 7:30 a.m., and they were very courteous and…read moreprofessional and kind, something a lot of people aren't at 7:30 a.m. LOL They were at my place within an hour, and I'm so grateful for their help as I was in a last minute bind with a dead battery and a busy work schedule! HIGHLY RECOMMEND

Commercial Customer. Had a truck running from New Jersey to…read morePort Washington for a pick up on a rainy night. My driver got lost and had to stop for directions, when he did he locked the truck for safety. When he went back to the cab he could not get either door lock to unlock with the key. Not knowing the area I googled local tow company's and got jays towing. They responded quickly and were extremely professional. Was truly a pleasure working with them.

1 Star -- Overcharging! Inactive Towing License!…read more intimidation, and extremely unprofessional behavior Filed complaints to NYC311 and Department of Consumer and Worker Protection (DCWP)! My vehicle was towed from a private parking lot in Queens. The posted sign clearly stated a $125 + tax release fee, yet Jay's Towing initially demanded $250 CASH. After a lengthy confrontation, they eventually accepted $200 cash. The worst part wasn't even the money. The supervisor was extremely aggressive and disrespectful. During the confrontation, I felt physically threatened when they drove a vehicle toward me when we tried to confront and challenge them with the law and regulations, and staff showed me their middle fingers. We called the police, but they did not arrive before the situation was resolved. I have photos of the posted towing fees and documentation of what happened. I filed a formal complaint with NYC Consumer and Worker Protection regarding the charges and conduct and multiple charges against this business. There is absolutely no excuse for treating people this way. Run your business professionally and treat others with basic respect. See below NYC Tow Truck Complaint link, if you had been or have been illegally overcharged: Let's bring down this business. https://portal.311.nyc.gov/article/?kanumber=KA-02149 Updates The DCWP representative literally told on the phone that they are building a case against them but they need more people to report it so they have enough evidence in court.

10/10 Experience!! Driver was extremely professional and provided me an official invoice which i…read morewas able to provide triple a! They were extremely fair on pricing and I was on my way him within less than half an hour after reaching out for a tow!

outstanding service!! reliable rescue dispatched unit quickly on a friday night and he promptly and…read morereliably () resolved dead battery issue...highly recommended!!! five stars!!!

I am writing to formally report a deeply disturbing and dangerous incident involving the individual…read morepictured below, who appears to be operating a tow truck on behalf of your company. Without any provocation, this individual verbally assaulted me and then attempted to ram my vehicle. The situation escalated further when he deliberately positioned his tow truck in front of my car, using it to intimidate and threaten me. He proceeded to move the tow platform toward my vehicle in a manner that strongly suggested an intent to strike it. The entire encounter was alarming and left me shaken. At no point was his behavior justified or appropriate. I remain uncertain as to his exact intentions, whether he intended to damage my vehicle, force entry, or otherwise harm me, but his actions were aggressive, erratic, and posed a clear safety risk. This incident occurred in the CVS parking lot located at 375 Queen Anne Road in Teaneck. Conduct of this nature is completely unacceptable, particularly from someone entrusted with operating a large commercial vehicle on public streets. I urge you to take this matter seriously and investigate it promptly. No one should have to experience this level of intimidation or danger.

Richie's towing is most responsive among 5 towing services I have requested…read more He was very reliable and provided best service. Strongly recommend.