Stellar care by Jenna W., NP and Debbie B., NP I can't…read moreforget the wheelchair driving service by Kim. A fantastic place)).

If what you need is just to come in, get plugged in, receive treatment and go home, then no…read morecomplaints. They do that efficiently which the occasional issue with scheduling. If you have any complications, or really interact on anything out of the ordinary, they aren't interested. Not sure if they are understaffed, undertrained or just don't care about it much. But if you need additional care, might as well just go to the ER.

Don't come here, worst experience of my life. MD Ronald Gertsch looked in places without…read moreconsent.... And when I complained The manager I complained to disregarded everything I said and didn't care at all. No help and basically told me I was wrong. Then "Janice from corporate" is horribly rude with a nasty attitude calling my family because I tried to get a refund because they lied to me over the phone when I called in advance for a specific need Three rude people who shouldn't be allowed to work with people. Never again. Don't come here.

The front desk staff aren't very friendly. After our visit, I asked the gal to send over the…read moremedical notes and records to my husband's primary doctor but she told me she couldn't do so. Im not sure if this is true or if she was just lazy to do so. The only reason why I suggested she do so was because I called our primary care and told them about the accident and I was told to request the records be sent in by the center...but instead she gave me a phone number to call and short it out myself. Sigh. Atleast the doctors were attentive and friendly, Carolyn took care of my husband and she was very reassuring. I was able to ask all my questions and Carolyn was nice and processional with each response. I really appreciated her demeanor and approach. Thanks Carolyn!

I had a very positive experience last week with Josie and Dr. Goodwein - both very professional and…read moretook great care of me.

After my last visit, I was a little bit reticent to come to this office, but I am glad I came back…read morefor a visit. This time they were very quick and efficient and I was out in a timely manner. I felt like I experienced a high quality of care, I was able to see the nurse practitioner for my throat issue right away. I am very impressed by the turnaround in the office from the last time I visited. Thank you to the staff for making me feel like I was seen. The office was clean and well run. Thanks again

This reviews is specifically for my treatment under certified psychiatric mental health NP, Laura…read moreSlippy, whose based out of DOD, Marina- I've been a patient of Laura's for years now, and I am forever grateful to have found her. Having been involved in the behavioral healthcare system for most of my life, I've experienced a wide range of mental health professionals. Laura, however, stands in a category all of her own. She is one of the only providers I've ever worked with who genuinely, deeply cares. Her dedication shows through her actions and her consistency in going the extra mile. In my case, she even went through the process of becoming specially certified in a specific medication just so she could provide me with the treatment I needed. That level of commitment to a single patient's well-being is incredibly rare. She doesn't just treat symptoms, she advocates for your life. It is extraordinary to find a practitioner who is both a brilliant clinician and a truly compassionate human being. I couldn't recommend her enough.

Very welcoming atmosphere and clean...Staff is very kind and helpful... Ty…read moreLaura Slippy is life my savor! Very knowledgeable, kind and professional! Along with Maria make the best team and if you need help believe me, I will never leave! The Best! Thank you for all you do!

I had surgery a few days ago at the Cass St. surgery center and they were amazing on all counts…read more From the nurse who checked me in, to the amazing nurse who put in my IV (the only part of surgery that I really dread) to the anesthesia doctor, and whoever it was who very patiently helped me to dress on leaving that day, they were all so kind and compassionate that before surgery even began I felt like I had my own personal, elite squad of care. Thank you to all of you, and also the 2 new nurses introduced to me in the operating room as I was saying hello while succumbing to the anesthesia. I remember laughing to myself as they wheeled me down the hall, and saying I felt like a famous formula 1 driver and they were my superstar pit crew! Thanks again for making a surgery day go smooth and without fear.

I've been to the surgery center more times than I can count. I've never had a negative experience…read more The front desk staff provided a pleasant welcoming. The nurses are just amazing. They know how to help you relax and have a little fun before and after the procedures. I've had four different surgeons. They were all top notch. The facility is clean, busy and full of people who care and try to make your procedure as smooth as possible. I rather enjoyed the chatter amongst the staff. It showed me that they enjoyed their job and their co-workers. It was a true team experience. I highly recommend any of their Monterey facilities.

Staff was wonderful...Bed changed often meds given on time ..Physical therapy was scheduled for my…read morecare ..(however) they help my body become well ..yet the food need for nutrients...I have Never been to prison or a labor camp..thats how the Food was if that what you call it ..I was there..14 days /3x a day 42 meals..I was able to eat..half of 3 meals..l lived on baby yogurt and graham crackers..REALLY..it was SAD..my family..friend..neighbors and church members brought me hot meals and fresh fruit...lost 14 pounds (yeah) B Cuz I was hungry...I was there Dec 13 until Christmas Day ...No deck the Halls for Me. Glad to get home..Westland Dietary Staff you can and Must fo Better...

Seriously understaffed. No nurses ever at the Nurses' Station. Dinner = salad with salad dressing…read morein a package AND dry tuna sandwich with mayonnaise in a package. Both packages cannot be opened unless the patient has scissors and patients do NOT have scissors. Do NOT recommend!

I saw Dr. Benham for the first time and my first impression is that she's a caring, attentive…read moredoctor. She eased my anxiety about my first time visit. I'm excited that I found a capable and informative doctor!

I saw Dr. Benham for a simple checkup and I was very satisfied with it. Unfortunately, the billing…read moredepartment sent me a bill that suggested I needed to pay the full price of the visit. That turned out to be incorrect. Sure, mistakes happen; but I received a bill with zero explanation and hand-written note that said "please pay." Shouldn't the billing person do a little more diligence than that? Shouldn't they work with the insurance company a bit more to figure out what the patient actually owes? Maybe it's emblematic of the huge problems we have with healthcare in our country. Either way, I'm pretty pissed off that I was falsely sent a bill for $345.

I arrived at 7 PM on a Friday night for a sore foot after a fall. I did not wait long to have an…read moreX-ray determine it was broken. My gratitude goes to the professional who applied the splint, not once but twice to insure my comfort without any complaints. To get a cd of my x-ray a few days later for my next Doctor visit was even more impressive. I am very satisfied with the care and professionalism I received, I highly recommend!

I usually have really good experiences at this location, but for some reason today when I called to…read moreconfirm that they do x-rays the lady on the phone was an extremely rude and condescending like I know because I work in customer service as well and I understanding the job can be difficult, but do not put that Stress on your customers. I had to hang up because it was making me upset.