Visited the Battlefield location and had the most excellent experience. We just moved from…read moreMinnesota to VA and with our moving truck delayed another 1-2 weeks, we were in dire need of laundry to be washed. The attendant was an absolute gem, Faris is his name. He graciously assisted me with how to purchase detergent and softener, how to download and run the app, and how to run the machines. I noted as people came in and out, he greeted them so warmly and truly managed this facility as an owner could only dream. The facility itself and machines were exceptionally clean, well lit, and safe. 10/10 recommend!!! He advised me that I could have even dropped off my laundry to pick back up which is a service I've never experienced. Not too often that doing laundry is enjoyable, but this was great!

Brand new machines Super clean…read more Large washers and dryers to accommodate California king bedding Very fun, friendly workers Thank you

Time to wash the comforter and found this little gem to use for this purpose. Not your typical coin…read moreop, extremely clean, reasonably priced and staff was friendly and very helpful with recommendation of best machines to use. They have 2, 4, and 6 load capacity washers with prices ranges based on needs (also varies with setting if going between light or heavy launder requirements). Went late morning and was not too busy, the 4 load capacity washers were all in use so I had to use a 6 which was more suited to what I had brought anyhow. Highly recommended and will be back for future use.

I come here when I have multiple loads to knock out all at once. I tend to come here midweek…read morebecause the weekends can be extremely packed, especially on Sunday. My last visit, I went on a Wednesday and it was pretty empty. The two ladies who were here were cleaning the laundromat, making sure there wasn't dust anywhere including the game machine in the front. They were also wiping down the folding tables and seating area. They're very attentive to cleanliness. I mean it is a laundromat, right? lol They also have folding services for those that don't want to fold their clothes. They do a phenomenal job with that as well. If you need change for smaller bills, laundry bags, laundry detergent, softener, and bleach, they have it. It's my go to laundromat. Restrooms are in the back, but you must ask for them to unlock the door.

I appreciate her cooperation for my allergy. She was very pleasant and did a great job. I would…read moredefinitely have her again.

The owner provided a fast response. She came to my home and was so friendly. I loved that she kept…read morein contact with me. As a busy Mom, she was able to ease some of my stress to focus on other things. My clothes were returned smelling great, folded and organized will absolutely use these services again. Thank you!​

We love using Wash Land for our laundry because the machines always get our clothes really clean…read moreand Angie is the best! She is so kind, helpful, knowledgeable, friendly, and runs a really clean laundromat. My one complaint is that the company itself does not keep up with their building. You can tell this from the old rusty bases of the washing machines, the walls that desperately need to be painted and repaired, as well as the condition of the ceiling tiles among other things that are the responsibility of the owners of Wash Land. Otherwise, we always have a positive experience at this location.

Overall most occurrences are pleasant, hell I feel like the staff are damn near family.... Well…read moreTerrin & Shameka. Most visits I drop off and or sort laundry to drop off later. And then there is the pick up. People Tip The Staff for their service, but confirm Who Did The Work and tip accordingly. Poi: Upon pick up, preference is That Care is Taken when Staff are returning Your Now Cleaned Laundry... Me Specifically it matters that my items NOT BE DRAGGED, IT IS NOT OKAY... ( Ms.Earlene) Hence this clear expression of Displeasure, UNsatisfaction..... my 1st Complaint in My experience here... Yet I will continue to utilize the Better part of my experiences to date AND AIM FOR SERVICE ON DAYS WHEN THE "A TEAM" Member ARE ON SHIFT!! Terrin OR Shameka.. Call and Confirm The Schedule prior to drop off AND Pick You've been warned.

Have had multiple items become damaged, whites become dull/pink, and heavy wear / pilling on items…read moreI've washed myself without issues. However, they do wash and fold your laundry.

They lie are dryer is not working going on 3 week they said no work order was put the one said yes…read morewe olny have one washer and one dryer in are condo hate this place the need to be close

First off... I HATE not having a washer / dryer in my apartment I normally go to Colley Laundry…read morebut it's been extremely busy lately and the parking there is very inconvenient. Decided to try this place in Portsmouth. It's large, lots of machines, which is great! They take cash or debit / credit cards which is convenient (I learned tho that you're charged a 25 cent convenience fee for using your CC). The employee that was there when I first walked in was a very friendly polite older lady. Complimented on my dress and everything They have an area with tables and vending machines. A game for kids - even a little ride for kids. $3.25 and up for washing- up to 5.50. About 2.50-3.50 for 10-15 minutes. Overall it's a good deal and I appreciate that there was always someone on duty. Also- they are right next to Popeyes in case you get hungry!!!

New to the area. Washer wasn't working well so I came here. Establishment was very clean, lots of…read moremachines.

I came across Big Steppers after a different cleaning company failed to show up for their scheduled…read moreappointment. Big Steppers was able to get a cleaner out that very same day, which was a huge lifesaver since I was on a time crunch with moving. They showed up on time and did quality work, paying extra attention to the areas of concern I discussed. Overall great service and reasonably priced. Would definitely reccomend and use again!

From the owner: Big Steppers a Cleaning Company offers meticulous in-home cleaning services throughout the state of…read moreVirginia. Regardless of where you are, we will come to you! Established in October 2021, we specialize in comprehensive housekeeping tasks, ensuring a sparkling clean home from top to bottom. Our services include dusting, mopping, vacuuming, window cleaning, dishwashing, light laundry, and countertop sanitization, leaving your space feeling fresh and rejuvenated.

Terrible car wash 3/4 of the bays don't work 3/4 of the vacuums don't work and they're terrible…read moresuction wise. Employee with the cyber truck is an absolute douche, absolutely terrible customer service. Will never go back.

I love it here!! I ultimately use this location to wash my car, if not at home. The machines are…read moreALWAYS working. Sometimes it's a little crowded, but this is usually on super sunny days. In my case, I go before 9am on Saturday and usually I'm there with 3 other washers. The owner is super sweet. Her looks and walk may be deceiving. She looks like a mad lady, but she has a heart of gold and definitely will strike up a convo with you. This is my hand car wash location of choice! Self-service that is. The vaccum is only $1 too...love it! Awesomeness :)