This is my second time using Honorable Air and it was just as '5 stars' as my first review a few…read moreyears ago! - so I totally disagree with the negative review by Yvonne B (she even states she didn't even have the work done herself and her review seems fake to me!) This time I needed HVAC service because my Air Conditioner stopped working during this awful heat-wave and despite being super busy & being around a holiday weekend, Honorable Air was able to come out in less than 48 hours from when I called them - which is amazing and I really appreciated! Today I had the pleasure of having Jesse as my technician (he is the owner and brother of Jeremy who was the awesome technician I had last time). Both brothers truly are honorable, as I was charged fairly and given options for upgrading items on my unit. I never felt pressured and Jesse was very fair-balanced explaining what was optional vs his recommendations, etc. Jesse is very knowledgeable and kind! As a woman, often we ladies aren't treated as well by contractors, but that was NOT the case with Jesse! Jessie treated me very respectfully and never 'mansplained' me and never made me feel dumb (not even when one of the issues with the AC was something I could have easily remedied on my own). Jesse was extremely professional, attentive and considerate! Truly honorable!! The best part is that Jesse had the part I needed already in his work van, so he was able to install it immediately and I didn't have to wait for him to order the part or go pick it up - as he was able to fix everything the same visit! My house is already cool again and I'm so thankful that the entire experience was so fast and efficient! What I also appreciated was how Jesse educated me on preventative care for my HVAC unit so I can keep it running without problems/service for longer. I will totally put his tips to use - as one tip was that I wasn't changing my air filters frequently enough, which was putting unneeded stress on my system (and that is a simple fix to make!). I also had a question about some HVAC products I had seen online and he was able to give me his professional opinion that one was gimmicky/not worth my money but the other would be worth looking into. Overall, I'm super happy with my second experience with Honorable Air! Honorable Air is for sure my top recommendation for a HVAC company in Orange County!

I got a quote from Honorable Air for a new A/C system and I'd highly recommend them! Came on time…read moreand took their time to assess. They gave helpful insights into vent placement, sizing, etc. They stood out amongst a couple other highly rated companies who provided us with quotes. Ultimately we decided to wait for an AC system after realizing we'd need several home upgrades to support one, but Honorable will be the first we call when we decide to take the plunge.

They will not send me the warranty information to send to the company . I've been asking for a…read moremonth

Had a really great experience with Isaac and the team today. Lorena was a pleasure to work with in…read morescheduling this morning, and I was so grateful that I could get scheduled for a same-day service during this crazy heatwave. When Isaac arrived, he took the time to troubleshoot my issues with me, and we quickly got to the root of the problem with my unit. He also walked me through all of the options I have for my unit, and provided me with a hassle-free experience. I really like their family membership program and signed up for that, so I plan to continue doing business with them because this was a great experience. I definitely recommend giving them a shot for any of your HVAC needs!

I sent a request through yelp and got a call back immediately. He helped to diagnose the issue over…read morethe phone and fix my ac not cooling problems free of charge. I had a carrier system which is very rare to find a technician for in HB area. Great service! would contact Shawn Lambert HVAC again for future issues

TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

Sergei is the best. He told me exactly what was wrong with my 21 year old air conditioner, and…read morerecommended several options for replacement. I chose the single cycle because it was the most affordable. Installation of the new AC and heater was great. The workmen cleaned up, and Sergei was there to make sure everything went ok. Would recommend them.

Our excellent customer service began when discussing our project with Sergei, who was not pushy on…read moresales or services, just gave us honest thoughts about our particular system needs for our very old, inefficient and broken HVAC. We ended up with an all new heat pump system that is quiet and really efficient (17.5 SEER2). We already anticipated need for a new system since every tech that came in last 5 years said it was on its last leg, before it finally died during an extreme heat warning. The installation crew arrived on time, were very respectful of our garage items (helped move bikes to backyard and even used cloths to cover from the sun!), never complained about the working conditions (hot garage and tight garden area for fan unit), and were informative about the process. They also left our property very clean and tidy upon job completion after a single (and very hot) day of installation. As a bonus, I was not expecting the excellent craftsmanship of the lovely stainless platform cover over the new plywood they cut-to-fit for the removal of the old/damaged platform/box deck, and they used duct-board and sealant to finally make the interior of the intake under the unit sealed from all the walls and dust generation that has been blown throughout the home since the 1970s. Could not be happier with the end product as well as the process from inspection/quote to system startup. I would recommend Air Blue HVAC to my mom, friends/family, and to you! Give them an opportunity to earn your business as they offered us the best price on the best system. Thank you, Air Blue HVAC team!

I had them come out to replace our condenser and attic air ducts. They were quick and the price was…read morefair. The entire replacement process was quoted for 3 days but they finished everything in 2. And when I needed them to come back to readjust the dampeners in the ducts to redirect the airflow, they came out free of charge the same week! I recommended this company to my father in law and he was also pleased with their work!

They were able to send a technician on a Sunday during a heat wave with very little notice, which I…read morereally appreciate. Our technician was also really nice and efficient with his work. One issue I have, however, is the lack of transparency with pricing. We paid $600 for a New Dual Run Capacitor and $500 for a new contactor relay switch. Everyone I've talked to since the repair has said that that's really expensive. I'll assume the additional price was because it was on a Sunday? I'll never know because I already paid and it's done. But also if he had told me it would've been XXX to get it fixed on a different day instead, I would've considered that.

Joel was excellent! Very knowledgeable. Highly recommend his service. Doesn't feel like he's trying…read moreto upsell or give you the run around. He's honest and tried to offer the best options for your AC service. Thanks Joel!

We recently had our AC serviced by Joel after our system stopped blowing cold air. He quickly…read morediagnosed the issue and got everything running again. Joel was professional, knowledgeable, and very courteous throughout the visit. He took the time to explain everything in detail, answered all of our questions, and walked us through the next steps. He also provided helpful guidance on future maintenance and recommended having the system checked again when the weather cools down to ensure there isn't a refrigerant leak. The pricing was also very fair and reasonable, especially considering the service provided. We really appreciated how thorough, honest, and detail-oriented he was. Highly recommend Joel for anyone needing AC service!

Tom is a man of principals. He will turn up at your house no matter what when he gave you his word…read more AC broke down in the middle of summer. He diagnosed the problem came back next day with parts. Encountered few kinks while installing since previous person did not do a good job, corrected it. All this while staying until late just so our family would have AC in the middle of summer. He has VERY HIGH integrity. I was asking about some repairs and he suggested not to spend money on thing A and instead do Thing B since it would be more efficient. He could've just let me have my way and got my money but that's not his style. After working with him i am not surprised he has a 5 star rating. PureAir will be my go to destination for all HVAC needs. Thank you Tom!

I took a chance on Tom and Pure Air solely based on yelp reviews and his service location. All I…read moreneeded was to service or possibly replace an old wall furnace heater unit. Tom came to assess, said he could fix but seemed hesitant. Our house is old, we had an ugly old non working swamp cooler sitting on our roof w a big gaping hole in our hallway. We asked if he could work on the swamp cooler too which he said yes, but he actually suggested we consider upgrading to central heating and air. I laughed at that because I had a few quotes from others (central heating and air has been my dream since I bought this old freezing house). The quotes I received from a Costco partner was $50K! You read that right, $50,000. Another was $30k. As you can see w quotes like that my chuckle at Tom's suggestion of central heating and air was warranted. However, when I mentioned my previous quotes I think Tom might have laughed. He quoted us for the removal of the wall heater, swamp cooler, and a brand new central heating and air unit, not even 1/2 the price of one of the lowest quotes I'd received. We couldn't believe it. We jumped on it and his team got started a few days later. Watching them work together was literally a joy. Talk about team work! Always on time, clean and efficient, the job was done in a few days. I've lived in this house since 2009, and I no longer have to wear layers to bed. We're so happy with the service, the unit and even the cosmetic repairs on the roof where the ugly swamp cooler sat, and the hall where the wall heater was and the open rusted hole in the hall ceiling from the leaking swamp cooler shaft. Words cannot express my gratitude. It's the little things people take for granted as I never thought we would ever be able to afford central heating and air. Our plan was always to do some minor fixes so we could list our house for sale, but now I just think I want to stay here and love it a bit longer before we list it. Thank you Tom and team! You guys are first class and whenever anyone asks me if I know someone, I'm gonna be sending them to you! You guys are awesome and do fantastic work! Thank you thank you thank you!

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

Our Absolute Airflow tech, Alan Huerta who came out today for our summer maintenance tune up, was…read moreawesome! Just a super nice guy and great technician. I learned SO many things today about a/c units from him that I never knew!! He explained about the capacitor--been hearing that word for years but never knew it meant something sort of like a battery in the condenser unit (that big metal cube thing that sits in your backyard that powers all of the life-sustaining cold air in the house that keeps you from certain death during a heatwave...LOL!l), flushing the drain lines etc. Also learned how to do simple things like opening the drawer for the filter--DUH! I'm so lame, I'd been trying to open the big flat panel to put in a new filter for some time but gave up --then the other day I realized the drawer on the bottom was the thing with the filter, but because I'm arthritic, I didn't think I could pull it out. Alan made it real simple for me and showed me there's a latch on it that you squeeze and voila!--it just opens! For a year, I haven't been able to master that one simple trick--LOL!! Thank you so much!! Also found out I have more of my yearly membership left than I thought--great! I appreciate all of your help and service, Alan. Thanks again for everything! :D

Waited a week to get a quote only for the estimator to call me the day of and tell me my project…read morewould be in the range if $50,000 and if I still wanted him to come out. I received two other quotes since at $15k and $22k. Not sure why they would claim $50k for a 1200 sq. ft. house. Interesting business model they have here.

I will never go anywhere else. These guys are absolutely amazing!! My A/C went out on me last…read morenight. I called them this morning and in the middle of a horrible heat wave they came out the same day and diagnosed and fixed my issue all on the same appt. I could not be more happy with the level of care & concern they gave to me and my disabled spouse. I will be recommending them to everybody I know. Thank you guys!!!! You went above and beyond and I'm just so appreciative.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more