Could not be happier - saw Jules today for my first visit. She was incredibly helpful in guiding me…read moreto a good style and treatments for my hair. This salon is pleasant, clean, has a relaxing vibe. I left feeling confident and am truly looking forward to coming again.

I went to their salon in Brandon for my first appointment. My next two appointments were in…read moreRiverview. I had Katie Jean for my stylist at both locations. I showed up on time, told her what I needed, made some small talk did not mention politics. Paid what I was charged tipped well and told her that I would be back every three months because I needed a new regular salon. I was back to the Riverview salon twice and for my fourth appointment, which would've been at the Riverview salon. It was canceled two days before. This was for a cut and a collar and a style the whole shebang. No reason given no message I got this on a text. I never did bother to find out why they did that because if they're just gonna do that, that's not someone I wanna do business with. Her styling and cutting at all I have no problem with it was very good but this way to treat a new customer forget it.

10 out of 10 would recommend OVER and OVER again. I started my hair journey with Kristi at Monaco…read morewhen she first started working there. With that being said, we've been together for 7 years now, through both locations, platinum, baby lights, short haircuts and even extensions. She's ambitious and compasionate and just a vibrant personality to be around. The salon itself is clean, beautiful and bright with just the right buzz and vibe. Kristi, will you be my stylist for life?

I drive every month from Orlando to have my extensions and topper done at Monaco. The atmosphere…read moreand quality of work make it well worth the drive and the time. Hair loss is obviously a painful experience, especially as a woman, and I put off doing something about it for years out of nervousness and embarrassment. Had I known how wonderful my experience would be at Monaco, I'd have done it long ago!

Tony is the best! I have been going to him for three years and there is no longer any stress the…read moreweek prior to my appt of me deciding what I want to do to my hair. He is such a knowledgable stylist, knows my general likes, and what will look good on me that I don't have to worry about it. When I gave him creative control of my hair, the compliments I receive from others skyrocketed. He always tells me his ideas to get my approval and they always turn out great! Everybody who works in the salon is so friendly and helpful. It's a beautiful and clean place that I am always happy to be. As I watch the other clients and stylist while I'm there, I can attest that those stylist are quite talented as well. Beautiful hair walks out of this salon.

WORST Salon Experience -- Mismanagement, Damaged Scalp & Hair, and Disrespect from the Owner Down…read more It takes a lot for me to write a negative review, but what I experienced at this salon, especially under Bree's ownership, is unacceptable, and I feel responsible for warning others. Toxic Culture and Poor Management Several stylists have complained about Bree, the owner--citing manipulative behavior, pay stagnation, and lack of support. Prices keep rising, yet stylists are underpaid & undertrained. You're paying NYC rates for small-town talent. Their most senior stylist recently left, and several more are planning to. That kind of turnover is a red flag and always points to toxic leadership. They advertise themselves as an Aveda concept salon--but it's a disservice to the Aveda name. There's no real training or quality control. Bad Cut & Color I started at this salon w/ color appts. This year, I added a cut. I asked for layers--the stylist said they were there--but my hair always looked blunt & shapeless. Between the color and cut being off, i decided to try a new stylist. Months later, a new stylist said (unprompted) that my hair had no layers--just two uneven chunks w/ a 2.5-inch drop. Final Straw - Burned Scalp, Red Hair & No Accountability I booked a last-min appt and met with a 3rd stylist (the first one quit, the 2nd one was on vacation). I asked for chocolate brown. The stylist bleached my hair, dyed it, but I ended up w/ light brown, so she shampooed and added more color. Then suddenly--I had red hair. She said brown has "red undertones." I pushed back. She said she'd add toner. Instead, she brought out powder, poured it over my hair, and scrubbed so hard I could hear my hair snapping and feel my scalp burning. Afterward she said it was a color stripper. At that point, we were 3-4 shampoos in. She reapplied toner, it turned even redder. I had now been at the tub for 3 hrs for a gloss/color. She was adamant it was brown. She had agreed at the start to blow dry my hair (I didn't know it had to be booked separately), but after messing up my color, she said she "didn't have time" and blamed me for not requesting it. I asked to dry just some of it to confirm if it looked red or brown. She agreed to dry the front. She roughly combed through my curly, fine hair--despite me saying my scalp was raw. She blow-dried the front (only the front)--and it was clearly RED. Not red undertones. MY SCALP IS BURNING. I have visible open patches on my scalp that I've never had before. My scalp feels like there's carpet burn 4 hrs later!! Owner's Pathetic Response I was clearly upset when I left. The stylist knew. The front desk knew. The stylist even offered to stay late to fix it. Tension was obvious. Bree, the owner, was at the front but didn't introduce herself. She asked, "Everything okay?" I said, "No, I'm not," and left w/ tears in my eyes. In my car, I saw how red and PATCHY the "highlights" looked in the sunlight. I collected myself & called within 5 mins to speak to Bree. The receptionist said she "left." Then said she was "in an interview." I asked which was true--she got defensive. I asked for Bree's number--was told she'd call me. She never did. Instead, I got a generic text: "Hi Priti--My manager emailed you. I'm so sorry, let me know what I can do." I checked--NO EMAIL. That kind of avoidance explains why her team speaks about her the way they do. AVOID AT ALL COSTS This salon is mismanaged, unprofessional, and not what it advertises. Stylists are undertrained. My hair is damaged. My scalp is burned. The owner won't take accountability. I HAVEN'T GOT A REFUND. If you think this is just one angry review -- ask why 4-6 stylists have left or plan to. Check how much prices are increasing and see if you receive notification about it. This kind of turnover isn't random. If you value your hair, money, or health--go somewhere else. The reason she doesn't care is bc the stylists are leaving. She can then say on these review that there are new stylists...ITS YOU BREE! You're the problem.

I had a great experience at Abyssinia Hair Braiding Salon. The stylist was on time, courteous and…read moreprofessional. She did an awesome job on removing the braids I had; the best "wash & conditioning" I think I ever had in my life and certainly from any hair salon. She massaged my scalp and made sure my hair was clean. She put in my crochet braids in record time and they still look good. As a military retiree, I have gone to several salons in different states and cities, and she is by far the best I ever gone too. Book with her, you will not be disappointed.

I've been going to Abyssinia's for over a year now and every single time I am happier than the last…read moretime! I fall in love with my hair again and again! The quality and sheer professionalism every single time is why I will never go anywhere else! Highly, highly recommend!!!

Tara is definitely skilled and anointed with not just her ability to hair but she a beautiful and…read moreblessed woman, inside and out. I couldn't trust anyone else to do my hair. Her sew-in's are all that and much more!!!

Y'all! Ms. Tara was exactly what I needed after this long lockdown!! My hair was overgrown and over…read moreprocessed since I tried to be a kitchen beautician during the loverly quarantine!! The salon was nice and clean and very inviting! Ms.Tara definitely takes pride in her profession! I can't wait to book my next appointment!! Hair is on point and I highly recommend her for your next appt!! #Feelin'LikeALadyAgain

I've been here before and every visit has been great, but this last one deserves a review. I booked…read moreone of their spa packages and spent about five hours there, and every service was excellent. I especially want to recognize Dara, the manager. She spent 20-30 minutes on the phone with me booking my appointment and making sure the services were scheduled in exactly the order I wanted. She was patient, kind, and genuinely invested in getting it right. If a manager is willing to spend that kind of time making sure one guest has the best experience, you can be confident she'll do the same for you.

I got their birthday offer in the mail and couldn't pass it up. It was easy booking as everything…read morewas online for available and scheduling. I love that. I got the massage, facial, pedicure and manicure. Alexandra was a great massage therapist and targeted all the areas of concern. Jennifer was amazing with my facial. Zaria was wonderful with my mani and pedi. I would definitely go again. Everything is clean and they even have lockers for free and showers as well. They really have tailored this place for clients. I love it and thank you for making my birthday a great one!

Trissa is wonderful - so glad to have her as my stylist and my mother's too. She listen's, delivers…read moreand has a great eye for what she does

I had a very upsetting experience at this salon as a first-time client. I booked an appointment to…read moreget my roots done and was genuinely looking forward to having a little time to myself as a busy mom of two. When I arrived, I had my two-year-old with me in a stroller. She was calm, quiet, and watching a movie completely unbothering anyone. The salon itself was nearly empty, with only one other client present. Instead of being welcomed, I was immediately met with a very cold and judgmental attitude from the front desk. I was looked up and down, along with my stroller, and told in a very rude and inflexible manner that children were not allowed and that I would either need to leave or reschedule. As a mother, it is not always easy to find time for self-care, and I made the effort to come in for this appointment. The lack of empathy or basic courtesy was honestly shocking. There was zero attempt to accommodate, problem-solve, or even speak kindly. To make matters worse, I was charged $75 (50% of the service) simply for having to leave despite the fact that the situation could have been handled with basic human decency and flexibility. I do want to note that Desi, the hairstylist, did try to be kind while witnessing the way I was being treated, and I appreciate that. I understand this situation was not her fault. However, the overall customer service and experience are a direct reflection of the business she represents. This was the first time I've ever experienced something like this at a salon. I left feeling embarrassed, dismissed, and frankly, discriminated against for being a mother. I will not be returning, and I would not recommend this salon especially to other moms. There are plenty of places that treat clients with respect, kindness, and understanding. This was not one of them.

Although Laura cuts great hair, she doesn't ever honor appointment times so I will no longer be…read moregoing to her anymore. Sad to say because she was great but I can't grasp the disregard for clients and their time anymore.

Richard has lost his mojo (or he doesn't give a crap anymore) he's cut my curly for over 10 years…read morebut the last cut where I asked for a head full of curls...THIS is what I got. Here's the cut from a couple of years ago and I still haven't been able to get it even; but I figured everybody can have a bad day so I gave him a second chance and this is what I got. My bad.