Great customer service. Very polite. Good work! Took my daughter baptism dress and they did a great job on it.

I am extremely upset to find out that they lost my pants from my suit. It was a theory suit and the price was $1000. As soon as I have time I will be back to talk to the owner of the store to see if they can find my pants. As for now I'm extremely disappointed, I can only hope that they solve this madness when I go there again. read more

I have been a customer at Pyramid cleaners for more than 2 years now. After I moved to the area, I was looking for excellent cleaners, where they would not only do regular dry cleaning, but also take care of some of my nice, expensive shirts without damaging. I can say I have been very happy with the work and the service I receive here. They know me and greet me by name, always pleasant and kind, and my dry cleaning is ready at the promised time. I have also used the alteration and tailor services here, and will recommend them also. It is a pleasure to have such a nice business in the area, and get things done properly and with high quality. Check them out, you won't be disappointed. read more

I have been taking my clothes here for two years and they are the best! I moved into the area about that time and tried Pyramid after a co-worker recommended them. I had tried hole-in-the-wall cleaners nearer to my place with disastrous results (good bye, favorite shirt :'-( ), but am ecstatic with Pyramid's service. They got a strange spot off my designer comforter (seriously do not know what it was), fixed a rip in my favorite skirt from Paris!!, and are friendly in a good way!! It's a family business and I hope they stay there for a long time! Their tailor is pretty good too. My mom bought me a skirt that was 2 sizes too big but sooo cute so I decided to have it altered and you can't even tell. It fits perfect!! I've had pants altered, dresses, and shirts and everything was beautiful! A good tailor can make you feel like a millionaire! My work also uses them for all their linens. After 6 years they still love them so they must be doing somthin' good! read more

Great place to get your shirts clean. Fast and easy service. It's close to me, so it's convenient. You give them your shirts in the morning before work and after work they are ready, waiting for you nice and clean!;) Will come back again! read more

The cleaners is in the same strip mall as Starbucks. I looked up for a cleaner on my way into work. I was so happy to have found this place on yelp that was actually open at 8am. I have been through some moments with other places that say they open early and my a** is there only to find out they really meant they open whenever the hell they want. But not this place! They open on time! I needed 7 items pressed only. I wasn't in a rush so I came back one week later (again because I wasn't in a rush) & my items were ready. Total was $22 but with the yelp check in it took $2 off. Two differnt guys assisted me and they both were polite. I don't have anything negative to add which is why I gave them a 5! I WILL BE BACK. read more

These people are MIRACLE WORKERS!!! I bought my wedding dress last year at LA LEGAL in downtown Los Angeles and their complimentary tailor DESTROYED MY DRESS!!! The hem was crooked and the custom beads on the straps were completely destroyed, loose and falling off all over the place!!! I was desperate to find another tailor who could, hopefully, fix my dress! I got online and searched for tailors and came up with a few. My husband noticed that Pyramid Cleaners was on his way home from work, so we took my dress in and they were AMAZING TO SAY THE LEAST! Tony is always very nice over the phone and his uncle Jack is the best in the business! Not only did he stop the beads from falling off, he put them back on and fixed the straps where you could not even tell they were ever messed up to begin with. They also hemmed my dress perfectly for my very short height. I have never forgotten them! A few weeks ago, I took an evening gown to have it tailored because it was too long and too big and I needed the straps shortened. Uncle Jack made some suggestions on the straps that would make it look better and IT CAME OUT GREAT! I love this place and I will always recommend them to EVERYONE!!! No matter where in SoCal you live, this place IS ALWAYS WORTH THE DRIVE because THEY WILL NEVER DISAPPOINT YOU. They are the kindest and most considerate people you will ever meet. And to top it all off...you will ALWAYS BE PLEASED WITH THE PRICE. :) read more

Wonderful establishment!! Wonderful service with great people! Honestly I love their service and they're always on time! If you need cleaning or tailor you MUST come here! You won't be disappointed, I trust no one else with my clothing! read more

Customer Service Review: I just left here. I came to pick up an item my husband dropped off as well as get a couple of items cleaned for me. Not only was the man behind the counter not welcoming, because I had to say hello to him first... he just looked annoyed that I was even there. After showing him my items he told me $70-$80 to clean a jersey fabric dress. Something that I can actually throw in the washing machine, but just wanted to see how much it would be to get it professionally done. I declined that price and decided to just pick up my husbands item instead. He asked me my name 3 times; each time louder than the first. It was like pulling teeth with him. I won't be back and because of my experience my husband won't be back either. I actually ended up going right around the corner and get the dress cleaned for $15. read more

In response to the comment from the owner, I only spoke to a bald male employee when I was negotiating. From reading the owner's comment, clearly there was a misunderstanding. Instead of rectifying the issue, as evidence from the owner's comment, the tension has only escalated by solely placing the blame at the customer. Losing money is my last concern. My biggest issues were their lack of accountability and resolution of the said complaint. I hope his establishment learn from this minor business mishap. Edit: Most cleaners here in LA when they do pressing, it includes washing as well for a cheaper price than Pyramid Cleaners. read more

I am using Pyramid Cleaners over 6 years, great customer service, alteration and good quality cleaning service.i would highly advice this cleaners to people who live in Van Nuys Area 5 star service!!!!!!!!!!!!!!!!! Keep up doing good Job!!!!!! read more

Great place and very affordable! I will definitely come back here for all my dry cleaning and laundry needs!

Looks like another gem! Clean, organized, easy to find place...honest and straightforward as well as pretty darn inexpensive I think! I had a pair of jeans I was excited to have for my b-day and ordered them in my usual size per that brand only to find the ankle wouldn't even go past my foot! I thought surely it's just a mater of taking out the hem and sewing it back up as I've done a few times before, but nooo! Turns out this model ran REALLy small...so I panicked a little thinking I cant re-hem it to match perfectly, now I won't get to exchange it! In comes a lil yelping, which has yet to fail me and I find Pyramid. I live abt 20mins north and there are plenty of cleaners in my area, but none rated as high & I was NOT in the mood 2 take more chances... I think the guy who helped me was Tony, he informed me they had a tailor but he'd only be in the next day and went over the two stitching options (one more extensive than the other and requiring to undo quite a bit of the pant leg) and approximate pricing to expect...I thought I'd have to wait a few days and maybe it wouldn't even match well enough...but turns out they not only called the next morning as promised, they also matched it PERFECTLY w/no extra un-stitching and it was done by the end of the next day! I think if your expectations are reasonable you'll be quite pleased...I'm looking forward to coming here for future items that need altering/fixing etc, they were quick, well priced and totally pro. read more

Friendly guys, within walking distance of my apartment, and quick turn-around times. How can you not love that? I searched Yelp for a good cleaners/alteration place since moving to the area and this one seemed to have the best reviews. Imagine my surprise when I found out they're in the parking lot beside my apartment building. I took two shirts to be cleaned/fixed and there was no rush, as I came back the next week. They did a great job and for a wonderful price! I took them another shirt to fix and while I'm sure they could accommodate me for a quick fix, I never need them back too soon, so they can take as long as they want. The gentlemen that work there are friendly and greet you as soon as you enter. Thankfully, this place is convenient and great! read more

This cleaner treats their customers horribly. They have the mistaken impression that you need them more than they need you. I went to pick up my order at 4 Tuesday when I was told and was written on my ticket that it would be ready at 3 Tuesday. Well it wasn't ready. Ok things happen. Not a big deal. So I say to one of the owners who was helping that's is ok and that I will pick it up with the things I was dropping off. I asked if I could pick the things I was dropping off on Thursday. This is when the owner began screaming at me. "I absolutely can't do anything before next Monday." So I simply said I was leaving for a trip next Monday. You would think since they just screwed up by not having my order ready on time that she would try to accommodate me somehow. After all it was only four small pieces I was dropping off. Oh no, she just kept yelling at me that she had a business to run and that I was being unreasonable. I took my order to a neighboring dry cleaner who got it done by Friday for me. I went back on Thursday to pick up the order that was late to get home to find the pants that I asked not to be creased were in fact creased and done badly. Avoid this nightmare cleaners at all costs. They won't have your back when something goes wrong and the way they run their business something will go wrong. And as you can see how they respond to customers, they will just make excuses as to why they are right and the customer is wrong. read more

The only cleaners I use! They are fast, efficient, and have such friendly staff! I definitely recommend to everyone.

This has to be my favorite cleaners spot in the valley. I have never had an issue with any clothing that I have brought in. Great customer service and overall have always had a good experience when bringing my clothes here. Definitely my go to spot and wouldn't trust anybody else. read more

My brother Bachar told me about them. They are very nice people , very helpful. Glad I found them. They always have my things on time and most importantly , clean! read more

I like this place. They do a good job cleaning your clothes and they have exceptional customer service. Great jobTony!! Keep up the excellent work! read more

Best in town cleaners. Prompt, trustworthy and hard working staff never had delays or devastated apparels.

This is a great place to bring your dry cleaning and alterations. Everyone, especially Tony, is friendly and accommodating, and their prices are reasonable. A great, trustworthy establishment! read more

I am still looking for a place to take my clothes that when I say heavy starch... they actually use HEAVY starch. Not this place. However they are usually easy to work with and I've never had any other problems. read more

Just moved to the area and needed to get my suit cleaned. Came here because of the reviews and it was a mistake. Such poor, shit service. How they're still open is beyond me. Potential customers: take your business elsewhere. read more

They did a great job cleaning my suit. It was covered in Corgi hair and in desperate need of a cleaning. They didn't damage the suit, and got all of the hair out. My only knock against them is they close at 3:00 on Saturday (Not 5:00 like it says on Yelp). read more

The bald guy at the front, who doesn't have any interpersonal skills should I add, told me $10. That's it. No "$10 or more." So no, I won't go to Corner Cleaners and come back here just to prove a point. Just take the 1 star review and keep it pushing. According to the review by Marlon, they clearly don't care about losing customers. So why even give them a chance? read more

Best place ever! I drive across town just to come here. I don't trust anyone else to touch my tailored suits. Customer service is exceptional ask well. If you dry clean here you'll never go anywhere else. Great prices as well! read more

Wow, this cleaners is the best i have been to in a long time. Very honest and on time. If they tell you that your clothes will be ready on a specific time then it will be ready before then. Tony is a honest and very reliable guy. I live in Glendale, but I drive to Van Nuys to drop off my clothes with them. I really appreciate all the work they do. Their prices are really unbeatable. read more

This is my go to cleaners because its a very efficient cleaners close to my house. The owners do a fantastic job and the prices are reasonable. read more

I love this place and use them all the time. From dry cleaning simple shirts to the alterations they just did on my favorite blazer, this place hasn't disappointed me once. Great people and very reasonable prices. I highly recommend them! read more

From the moment you step in you're greeted with a friendly smile from a genuine guy. The service is by far the best, prices are great, and turn around time is excellent! No other dry cleaners does a job like Pyramid! Parking is not an issue either!!! I've been coming here for years, and never have I been disappointed! If you're looking for a great dry cleaners with exceptional service, look no further because you've found it! read more

As far as I am concerned this place rocks! I take clothes and pick up the same clothes but cleaned and pressed. So far, nothing is missing or damaged. I have made special requests and they are honored. The guy working the front, sorry I do not know his name but will ask next time, is always polite and smiling. What else can you ask for from a dry cleaners? read more

Great service. Fast service. The guy behind the counter ( sorry don t remember name) is very polite and friendly.

Fair price, friendly service, and they do a great job with your dry cleaning. They're right across from my work so my girlfriend and I go fairly often and have always had a great experience. Highly recommend. read more

This place is amazing. I've been coming here for roughly over 10 years. The owners are amazing and sweet and the prices are great! I've moved a couple of times and have tried other cleaners but I keep coming back here because I'm truly taken care of. read more

Great place to fix any of you garments cleaning needs. So far there is a problem them haven't been able to not fix!

Tony is great guy his customer service is one of the best and the dry cleaning service is a fair prices and when you get your clothes back is clean and prefect I recommend this dry cleaners spot read more

If I could give them zero stars I would! Customer service is horrible! I'm not sure if the Armenian man was the owner or the employee but he is rude! I will never walk into this cleaner again! read more

This place was very racist. I walked in to asked if I could have a dress altered and the older man with the gray hair cut me off and told me they can not dry clean my dress because it had embellishments on it... I proceeded to tell him I did not need dry cleaning I needed alterations, again he told me no due to the embellishment on the dress. He didn't even pick the dress up to assess whether or not dress could be altered. I didn't argue with the man I simple said ok and walked out. This place is horrible in customer service read more

i found pyramid cleaners a few yrs ago when i moved back to van nuys they do a great job on my uniforms and my suit and shirts as well the tailor is great !! and their prices are really decent i would recommend them to anyone who asked read more

Quick turnaround, nicely cleaned. Just a heads up they don't launder and charge $3/shirt. Who doesn't launder these days? If you question the price, the older man will tell you to take your business elsewhere. If you want cleaning, they're fine though. Nothing spectacularly out of the norm. read more