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    PV Tile Company

    5.0 (3 reviews)
    Closed • 7:30 am - 3:30 pm

    Services - PV Tile Company

    Remodeling

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    The Floor Store

    The Floor Store

    (297 reviews)

    Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

    Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

    Navarro Flooring - New oak floors

    Navarro Flooring

    (104 reviews)

    We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

    We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

    Stokes Flooring - Design Showroom

    Stokes Flooring

    (7 reviews)

    Selected Stokes based on a recommendations and after getting two competing bids. I give five…read morestars for these reasons: 1) The floors look great. Good people and very accommodating. 2) They came back with the sanders after applying first coats of finish and re-sanded. They were not happy with how some of the old ripples did not come out completely and it showed when the finish was applied. They could have said "sorry, best we can do" but they wanted it done right. They did this at no extra cost. They offered to help move some furniture for us given the delay between coming back to sand. The best way to know if you have a good company is see how they act when there is a problem. Stokes not only did the right thing, they did so gladly and wanted to be sure their name was associated with a good looking floor. Impressive. I recommend them to anyone.

    I don't get this place. Contrary to the normal business hours posted on Yelp, this store seems to…read morebe "by appointment only" as it was closed both times I stopped by (during those posted hours). And when I called (twice) to explain our flooring needs and that I'd like to come in and look at their product, no one answered, so I left messages, but no one could be bothered to call back. If the job we've got is too small or otherwise uninteresting to them, then they should call back and say so. I just don't get these companies that can't be bothered to act in even the most minimal business-like manner.

    PV Tile Company - contractors - Updated October 2026

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