There when you need them . They find a way to get you in , get it done , and get you out.read more

Always a good job at a honest price. I was referred to Eugene by a neighbor. Have never been…read moredisappointed.

Upsell, upsell, upsell! Bring your wallet if you go to Proper Service. No matter what small issue…read moreyou head there for, they will find some other expensive service that you supposedly need right away...and will have to pay top dollar for! There are plenty of other good mechanics around that won't try to sell you what you don't need at a premium price.

USED TO BE Osceola auto repair, now PROPER SERVICE.. these guys are on it ! They have multiple…read moremechanics that are trained on all foreign and domestic vehicles. I bring both my cars there and they are who I trust to do the work right and honestly I would not trust anyone else ! "Just a bunch of GOOD GUYS" that will take care or you and your car , thanks guys

Motor seized on my car and this place said they can do warranty work. Sure, they replaced the…read moremotor, but I spent most of the time on the phone with the warranty company myself.. They also found $5000 more work including a broken shift cable (their fault) and didn't fix the latches on the air filter box. They just blasted two screws right through the side of it. I had to go buy my own retaining clips because they didn't replace any of them and the hood almost came open on me on the highway. Thanks Izzy.

Thank you for your quick service. Highly recommend:…read moreattention to details and at great price.

Took my car to get a TPMS sensor installed and specifically told the service advisor NOT TO PROGRAM…read moreIT because it was already done. They did NOT do as they were told and said it was not reading and had to program it? Funny because it's on the cars display as rearing 0 PSI because it was in the cup holder. This proves it was talking to the car. Regardless, they uncharged me and rather than argue with them I payed the bill and will NEVER come back. Beware of the deceptive business practices at this shop.

Wow this place saved the day! I was in front of the establishment and having a car issue and Angel…read moredidn't even hesitate to jump in and help me without me even asking for it! The workers there provided me with support ( and a gas can) as I worked through the issue and they helped keep me calm and positive. God bless. Thank you for the help !

I have been here a few times, mostly for tire issues…read more Joe met a competitor's price. Carlos is a pleasure to deal with as well. Convenient location and I never wait too long.

Wanted to support local business. Went day before ordered tires and made appointment. Guy at desk…read morewas great. Next day went for appointment sat there about an hour. Guy at desk comes in says they sent him wrong sizes. Ok not his fault. They already took tires off car and took 2 off rim . They put back on car. As I pulled out I heard a pop . My tire came off they didn't tighten lugs nuts . They ran out to street with jack and put tire on then hit every lug with a battery impact over torquing every lug nut. Went back day after got correct tire installed . Again no torque wrench or torque sticks they blasted lugs on with battery impact. I will not go back .

So, I made an appointment here at 11:00am. I got here at 11, and I was greeted and we went over the…read moreservices I requested. I needed an oil change, an inspection, and a new key fob. This shouldn't have taken a long time, so I planned for about an hour of my time. This ended up taking nearly 3 hours of my time. The price wasn't too bad for everything we got done, but the time could've been better. There was an understanding that they were short staffed, however when an appointment is made, there shouldn't be such a delay for simple services. The workers were extremely nice, however, and I would recommend them, just carve out a chunk of your day if you're going to wait. They also do not have a bathroom in the shop, so be aware of that too :)

My van was hesitating, bucking and an obvious loss of power to the point that it was unsafe to…read moredrive. Bill at auto clinic took it in and went through extensive diagnosis. After finding multiple errors through diagnostics they were able to repair the vehicle. They were thorough and through sophisticated scopes and graphs which from experience I believe other shops would not bother to attempt successfully got it done. Upon completion Bill explained in detail the process, failures and eventual success. This is a busy shop and one worth waiting for service. I am committed to this shop. They are pro's

This company has excellent customer service, they are reliable, courteous and very professional…read more I was stranded, and after waiting for a long period of time, I cancelled my call with my road side assistance, called Citywide and they were there within 30 minutes. They can be trusted and are very customer oriented, I will recommend them for sure. Thank you Citywide and Mike the owner who cares and takes pride in his business.

They were super sweet and speedy in helping me put on a spare for my flat tire! Lucky to have them…read morein the area!

This shop has been my family's go-to for years and they've never given me bad service. The staff is…read morefriendly and the mechanics are honest guys who always look out for me and offer the most cost-effective options available. Highly recommend this shop to anyone in the area.

Excellent service! I had car trouble near by late Friday afternoon and showed up on their doorstep…read morein a panic. Oswaldo dropped what he was doing, took the car for a test drive and determined one of the front brakes was bad. He ordered the parts, fit me in the very next morning and the price was very reasonable. I can't recommend them highly enough!

Got my car towed from our house (well in Taconic and another company brought it home) my insurance…read moresaid that Chris Automotive is affiliated with them. Called them after few minutes their tow truck came and took our car. Happened afternoon so they are almost closing. Next day, Billy called and said whats the problem with our car. It was transmission and a whooping $$$$! The level of communication that the people from Chris was impeccable, they call almost daily to give updates. Fast forward, parts was delayed and we received our car a few days before it turned a month. (Can you imagine how much we paid for rental?!) Anyway, they gave us a very good discount. I can't even put words how everything went. So you imagine the crazy stress we had experienced?! Thankfully Chris Automotive was very reasonable with their prices, staffs were great and our car is back! Will definitely recommend this place!

They were great throughout my unfortunate issues with my car, from the tow guy grabbing the keys…read moreand telling me to get to where I needed and they would handle the rest, to everybody I spoke 9n the phone with and met when I cleaned out my car because it was totaled by insurance. Everybody was pleasant, understanding, and helpful. The experience was smooth and I only had to have two phone calls from start to finish.

You guys are lucky that Louie from City Island just bought this place. I don't know about past…read moremanagement but you will never find a more skilled and honest repairman. He just bought the place and he is great. I dealt with him for years where he worked before buying this place!

Honest, quality work, fair prices, on time, nice folks. What else can you say?read more