We came here specifically for the skate rental, and it was a smooth process. You bring your skates…read moreto the back and drop them off at the desk. It did take longer than I expected--about 20 minutes--but overall, the experience was smooth and easy. The price was $9, which I thought was a great deal. The staff were friendly and welcoming, we were greeted right when we walked in.

A niche consignment store for all of your sports attire needs. I went to play it again to get my…read moreice skates sharpened for the winter season. It was $9 and only took about 10 minutes. The inventory is very seasonal, depending on what sports are being played. They have plenty of staff that are friendly and helpful. These selection for indoor sports was not great. I. They have a few fitness related items but most are new. Recommend checking out your seasonal sports needs here!

Have rented bikes here several times. These guys are the best. Really cheerful, helpful, and know…read moretheir stuff. Shout out to Brett who was really great. Bought shoes a few times back by the running gear and those guys were super helpful too. Great shop all the way around.

I was incredibly impressed with the selection and service at this location! My boss told me to…read morecheck this place out when I informed him I was considering a tri-bike purchase and interested in competing in a triathlon. The staff was very knowledgeable and supportive. I am making my bike purchase from a 3rd party used site and will be placing all of my ancillary items at Gear West!

My daughter-in-law asked if I would be willing to take 4 large tubs of fishing gear that she was…read morereasonably sure was purchased from your store, but she couldn't find any receipts. Our son passed away unexpectedly on June 9th and it's been very difficult emotionally for her to do this. I called and spoke to Jacob on Saturday and explained the situation. He said it would be best if I came in first thing on Monday and to ask for him. I came in today and it was the most amazing experience I have ever had at any store. From the first person in customer service, the wonderful manager, other customer service personnel to Jacob and Sean that came down from your fishing department. Your wonderful staff turned this difficult and emotional time into one of the most wonderful experiences that I have had since my son's passing. Cudos to whoever is doing the hiring and training of these beautiful, caring people. I now know why my son loved your store. I wish that I had the names of the other people that helped me this morning to thank them. A special thank you to Sean and Jacob who went above and beyond to help me. Greg

We drove into town to look for fun outdoor senior picture outfits. Mom and daughter were getting a…read morelittle frustrated, and Katey magically popped in and saved the day! We have a handful of amazing selections for picture day and more importantly everyone left with big smiles on their faces. Thank you for having such amazing staff like Katey! She truly saved the day!!

I came it a few days ago for a tour. I loved it I didn't like that I couldnt scan it. That manager…read morewas so impressive, the way she talked to me was so caring she listened to my needs. I came in this morning I wanted to give her my insurance and offer her a job at my gym. There was an older black man in there calling her out her name. She asked him to leave he kept pushing her till she had to go breathe. I feel like she'd be a grate part of my gym. It was clean, she didn't take me to the office like a interview she talked to me, asked me my goals, have I been to a anytime, she asked my strengths and weaknesses, took me to them machines, to the purple floor where the trainer was I got to meet, she took me to the weights and studio told me about the studio, showed me the restrooms and trainer office. Then the lockers and the her office she told me about the biweekly payments, I can go to any of the anytimes, we touch base again on my goals what have I done in the past and more. We need her on our team and at our gym.

I joined the Anytime Fitness earlier this year with the intent to get in shape for a surgery I had…read morethat was coming up in 18 months. Like everyone in the neighborhood, I wanted to support the local franchise. At the beginning of March, in the middle of the night, I blacked out and fell from standing, hitting my head on the linoleum kitchen floor. I have a brain injury and cognitive issues since then. Things were exacerbated by two motorcycle accidents while learning to drive at the motorcycle safety course at the end of June. At the beginning of July, I alerted AF to let them know that I was struggling physically and cognitively and needed to cancel my monthly membership because I was unable to utilize the facility due to acute injuries sustained from my accidents. I had applied online. Applying online was a huge mistake because it didn't tell you that although you are paying biweekly, you are also locked into a year contract for over $800. Had I known that, I never would have signed up. It was a regret that the facility manager mentioned regarding signing up on the website because in person, that was something she would have told me. She admitted it wasn't clear in a phone call I had with her to explain my situation. I said that I would get a letter from my general physician. My physical therapist also told me to let the gym membership go to focus on more gentle chair exercises that she gave me. It took a few weeks to get the letter from my doctor, which I had let Af know. My physician was extremely busy during these summer months. When I got the letter, I immediately sent it over to the manager at AF. They said they couldn't reimburse me for the month I didn't use and that they would continue to charge my bank account for the additional month of August and that they would charge an additional $50 to cancel the membership. These fees would come to $106. Charging me additional fees and a cancellation fee WAS NOT discussed when I was asked to get a note from my doctor. They charged me for the first payment in August. I emailed and asked them to stop since they had the doctor's note. They informed me that I could refuse the payment but that it would go into collections. I hate to say this, but this was pretty shady. You don't need to go to a gym where your fixed income is deeply impacted due to the greediness of franchises that lock you into a membership where they continue to siphon money out of your bank account even though you've proved that you are unable to use their facilities. It's an apathetic, poor business model. No wonder there aren't very many people in their gym. It's unfair and added an enormous load of stress. I would get your own weights, bands, bikes, and go for a walk around your neighborhood, because it accounts to the same thing. Gym memberships are highway robbery and with the tariffs that are about to hit us so hard that things can go up to 40% over what they usually cost, luxury items like, gym memberships are financial leaks that can be plugged or avoided at all costs. Their rote replies about caring for customers and hoping for a second chance is childish and doesn't heal the problem. Read through the reviews. After letting them know that I would write a review, I received a passive aggressive email. See photo.

Sometimes people just go above and beyond! Thank you, Kathy! I was buying a birthday present for my…read morehusband, and didn't know the member number and all the things and she totally went out of her way to teach me and ensure I got it all sorted out. I was not expecting that level of help and I'm so wildly appreciative. She really made my day.

I think this is one of their flagship stores as it is huge for an REI. If REI sells it, they carry…read moreit here. Depth in every product area. That is what hit me when I walked in. I came in for a running headlight. There were tons of options as headlights double for hiking, camping, etc. I was able to get a light and be on my way. However, it was a bit overwhelming with so much depth in every area, but "REI" depth - lots of base layers, rows of Gore-Tex jackets, etc. - not a lot of variety in brands and items - seemed a bit stale. I shop a lot at Scheels and Cabela's and they merchandise very well with lots of brands across different price points. It was also hard to find someone that worked there to help me even though the store was empty, but the checkout people were nice.

This is certainly the nicest Dick's I've ever been in. I like be the wide variety of options and…read morehow they have nicely organized sections by brand. The Yeti section in particular is very impressive! They've usually got employees by the entrances and exits so greet you and ask if there's anything they can assist with which is a nice touch. I feel like they offer a little retry good value with some decent discounts that run throughout various times of the year. If you're not a name brand person their DSG brand has some pretty good options for a low cost as well!

Ordered a bike for pickup since it was the only one left in the nearby metro area. Drove 45+…read moreminutes to pick it up and was excited for my daughter's birthday, only to be told the bike was damaged. The associate that pointed it out was very nice but he mentioned that whoever put the bike together had checked it off as good to go but missed all the bike damage. The bike had about 3 areas where the metal was scraped/exposed on the frame (divots) and the tires/pedals were clearly worn. There were scratches under the seat, the rubber handle bars at the ends had scuffs and it just looked like a used bike. They did offer 10-15% off but the price was still over $120 after taxes. I was very disappointed that I drove that far for a bike that looked like it was used and returned and I wasn't made aware of the damage ahead of time. Ended up passing, got a refund, and left with nothing.

I stipped in for some service on a tag along bike that was missing a part., The lady working spent…read more15 minutes helping me replace what was essentially a screw. She didn't charge a dime. I will be back but won't expect gratis service.

Wrecked my bike 1st outing of the year! Took it to Erik's Bike Shop in Coon Rapids where Andy, aka…read moreMr Awesome, brought my bike back to life and at no charge! I had an amazing ride today thanks to Andy! Can't say enough about the excellent customer service I've received at this location. Exactly why I always purchase from Erik's....they keep their customers happy!

First time ever becoming a member of a Planet Fitness and I truly didn't know if I'd like it. Can't…read morespeak for all facilities when I say this, but this specific gym is awesome! The staff is great and the facility is clean! This gym made me love Planet Fitness! Money for sure well spent!

Went in to try and sort out my planet fitness membership membership…read more Swiped my card on the scanner (my first mistake). Didnt have any other swipes on my card. Checkings got drained. They have a card skimmer at the front desk. Recommend you just b*rn the place down.