I had driven from the Conway / Myrtle Beach area after having a conversation about available birds…read more When I got there it turned out I was given some misinformation over the phone. They could have left the situation as is, but instead the staff contacted the owner and they made it right. There are not many businesses that will do that anymore, and for that reason alone I would have given them five stars. Additionally, the staff was very knowledgeable about the birds they were selling, the store was clean and organized, and prices were very reasonable. Thanks for a great experience.

I went to pet lovers today to get some crickets for my bearded dragon. the man on shift was…read moreextremely helpful and kind. I cannot say so much about the lady. she seemed to be the one in charge, but she did not greet us nor ask us if we needed any assistance. all while playing on her cell phone while sitting behind the counter. My fiance went to pick a rabbit up ( we own three and WERE considering adopting from there) and the rabbits nails were so long they cut him and got stuck into his shirt. we politely informed the lady at the front desk that the nails should be trimmed as it can cause health issues later in life. She very rudely let us know that they don't do that there and that there isn't anyone certified to do that. That statement didn't make any sense to us considering we do all of our pet maintenance ourselves. to which she replied she doesn't even cut her own animals nails. I will say thank you to the other person on shift for picking out the few large crickets they had left, but I'm ashamed of the way this establishment allows their employees to treat customers. We have 10 pets and could potentially be regular customers, but this store has lost my business completely. will not shop at another pet lovers any time soon. I would suggest "certifying" some people to trim nails.

I took my fur baby to get a bath on 2/13. The person that was checking her in felt on her and…read morestated that the dog needed her tail shaved because there were "knots". This is the same person that previously had shaved the tail without informing me prior to doing so. Needless to say I took my fur baby away. I know I had brushed and combed her before her appointment. Call some other places and got her an appointment for today. They also checked her for "knots" and none was found. I asked her if she was sure and she checked again. NO KNOTS were found. I will miss Sky grooming my baby. However,that lady I most certainly won't. PetSmart we need to do better

Online scheduling was easy. Groomers were friendly and caring for my fur babies. Very promptread more

I have a new favorite store…read more One of those found completely by chance and so blessed that we did...Ella-Bella and Harry (Houdini) called it home until joining the Solter family.... Its a small, locally-owned, family business (my favorite kind) and is operated by an amazing staff of knowledgeable, friendly who are awesome to work with and who really care about the animals... https://www.facebook.com/profile.php?id=100064230721826&mibextid=ZbWKwL

They are always SO kind here and prices are super reasonable. We love coming here for new fish and…read moreaccessories for our aquarium. We love coming to this location!

Today was my first visit to Pet Supermarket. I took a teen who loves animals and was FULL of…read morequestions. For over an hour Cocia and Elizabeth graciously answered question after question. Between customers they allowed us to pet and learn more about each of their adoptable animals. This level of customer support is rare. I'll certainly be back for my pet care needs.

These people don't even bother to see their beta fish dead on their display. It is actually so sad…read moreand pathetic. I cried when I seen the care they were under and one had been dead for so long it was growing mold. This is a shame and a terrible excuse of a pet store. These employees and management need to do wayyy better if not get rid of them and hire employees that actually care for animals. They get paid way too much to ignore things like this and show no remorse for their actions. I would give negative stars if I could.

I bought a clownfish from here and came back a couple days later to find that their entire…read moreclownfish section was now dead. The clownfish I bought from there ended up having the ick and spread it to my entire tank killing most of my fish.

Petsense in Lancaster is an okay option when you need something quick, but it's not my first…read morechoice. Prices tend to run higher than what I usually see at PetSmart or Petco, and the store has a noticeably smaller inventory. If you have pets with allergies or special dietary needs, the selection can feel pretty limited. The staff is friendly enough, but overall the store could benefit from expanding its product range and offering more competitive pricing.

What a gem for the Lancaster community when it comes to pet care. Petsense works closely to…read moresupport the Lancaster Animal Shelter and the Sun City Lancaster Animal Shelter Supporter (LASS) group of volunteers. The manager of Petsense is not only a big animal lover, but makes a sterling effort to support pet lovers in the community. He allows and encourages animal support groups, like LASS the SPCA and other groups to run animal adoption days throughout each month. Group volunteers bring cats and dogs in to meet customers and local residents, hoping that the animals will be adopted into good homes. Petsense regularly displays and cares for 6 - 9 cats for adoption. The cats are clean, have their shots, are spayed/neutered and have demonstrated their domesticity. For a notional fee they are ready to go home. In addition, if you are looking for pet care advise, Petsense in the place to ask. Very cooperative employees are readily on-hand and love to talk about pets. It is so nice to find such a compassionate and caring animal support and supporters right along Highway 9 in Lancaster.

awsome place and people there!!!! Very knowledgeable about…read morethere pets!! Highly recommend it!!! Patty kvortek

Amazing pet care and customer service. I mean truly the nicest people I've ever met at a pet store…read moreplease don't support those places like Petco and PetSmart and please try to come to the Spoiled pet while you have a chance. Genuinely such a great place to shop for pet supply and for a critter. I got my hedgehog from there and he is a happy ball of spikes

Pet Galley is honestly the BEST pet store in Myrtle Beach/Murrells Inlet! TONS of high end pet…read morefood, and if they don't have it they will get it in for you! The owner is EXTREMELY knowledgeable in all areas of pet food, she is my go-to lady for questions I have concerning ANY pet food/treats etc. They carry EVERYTHING your fur baby could ever need! Beds, car seats, bowls, shampoos, brushes, toys, treats, seasonal items, clothes, leashes, harnesses, collars, kennels...you name it and they have got it! I cannot say enough good things about Pet Galley, hands down the best place to shop for your pets!

From the owner: Pet Supplies dog & cat food toys treats collars leashes fun gifts for pet loversread more

Love this place. Friendly staff, especially the manager. She answered all questions we had and was…read morevery welcoming into the store. They have our favorite brand, Stella & Chewy!

Doesn't appear they are lacking any category of pet supplies! Great selection of everything!read more