Such a great experience! I've been looking for a wedding band for my engagement ring for months…read morenow. We've stopped at numerous jewelers but everything had been either out of my budget or just too pushy of salesmen. We decided to stop here and I'm so glad we did! Dave worked with us. It was close to closing time but he was so patient with me while I looked at all his selection. He had some unique rings that I hadn't seen anywhere else. He told us not to look at price and he would work with us later to keep close to our budget. I finally whittled the options down to one that I really loved and he brought out his calculator to see if he could get us close to our number. He ended up just matching the price we had set as our budget! A big mark down from the posted price on the ring! What a relief to not have to go beyond our budget. And what a relief to not have a high pressure salesman! So totally give this place a chance. I finally have a wedding band that I love! I haven't received it yet (we just ordered it today), but I'm sure we will be very happy in the end.

Fantastic experience from start to finish. This locally owned jewelry store went above and beyond…read morewith their service--everyone was kind, patient, and incredibly helpful. I never felt rushed and felt truly valued as a customer. Highly recommend if you're looking for excellent service and a great local business to support!

We love the Gem Smith! They had incredibly customer service and great employees! And we are were…read moreabsolutely blown away with how beautiful the ring turned out!!

always great service at a fair price picked up a new item today that is exactly what I wanted…read more Also left another piece for repair. love the shop.

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

I absolutely love my ring!! I couldn't find what I wanted anywhere after looking at thousands of…read morerings online, and I was nervous to get a custom design--would it turn out like I envisioned? Would I spend a ton of money and then be disenchanted with the final result? But Aaron was able to create my absolute dream ring and the experience was easy with no sales pressure. He just listened and made recommendations. It's one of a kind and I look forward to wearing it for the rest of my life.

Forge is great! After shopping around we found them and we would never go anywhere else again. We…read morewent in to get rings for our wedding, and felt no pressure. The guys there that helped us were so extremely nice also. The process was so smooth also. From choosing a ring we liked, to completely customizing it from the ground up was amazing. My wife loves the ring she got, and she gets so many compliments from people about it. The are super fast and willing to help and answer questions anytime. It was great because my wife debated on a ring and they were super helpful about where to help us create the ring in our price range that she loved. Since going there we have gone back and bought necklaces and bracelets and love the experience and customer service they have every time. They make buying jewelry easy and hassle free. I would recommend them to anyone looking for anything from engagement rings to everyday jewelry.

The employees at forge are so kind and helped us design the perfect ring. Every time I go in to get…read moremy ring cleaned they're so kind and willing. We love forge and reccomend it to everyone!

Dangerous place for my bank account. But so worth it for unique quality home decor, clothes, and…read morejewelry. I ordered a skirt from them several years ago after seeing it on their Instagram account. They were good to mail it to me! I recently had them hold a blanket but wanted to come to the store. So happy I did! The owner and employees are so nice. And helpful.

This store is darling! They have soooo many cute thingS Alex and ani, hobo, water sandals and so…read moremany other cute brands. This would be a great place to buy a gift for someone. The workers have always been so friendly. They gave my little boys gummy bears to keep them happy.

I went to the Centerville Utah store to return an Amazon purchase. The information for the return…read moresaid that any Kohl's associate could handle. I didn't see any signage for returns so went to the checkout area which is where all of the associates were. While I was in line at the checkout, the people behind me were talking about how they didn't see how this location stayed in business because there were no shoppers. When I finally got to the front of the line which took about 10 minutes, I was told to take my return to the back of the store. Again, no signage about where to take returns. I went to the back and found an area for returns although no signage to indicate it was for returns. As I was standing in line again, a woman walked over to a register that appeared closed and stood there looking at me. She didn't say next or indicate that she was open for business. She then looked at me and said in a sarcastic tone, are you ready? I responded to her sarcastic tone with are you ready? It is evident why this store or Kohl's will be going out of business soon. They have gone the way of Kmart; terrible or nonexistent customer service.

This store and every other store out there NEVER have what you need or order in stock. Never ever…read moreshopping with Kohls again. Wasted all my kohls cash and money. Done with this store.

By far the best piercing shop I've ever gone to, and I no longer go anywhere else. I've now had a…read moretotal of 5 piercings done here and all have gone so smoothly.​

I've had good experiences here. Four of my piercings were done here and all of them were…read morewell-placed (earlobes and cartilage), and the piercer I went to was good about repiercing if you don't like the placement (my friend had this happen). Unfortunately, that piercer no longer works there and I didn't get pierced by anyone else so I can't comment about the other piercers. Overall pros and cons about this place in general compared to other places I have been to: PROS: Small shop, and each time I had an appointment, I felt like my piercer took their time to do my piercings just right. They are willing to autoclave and install pieces you bring in (sometimes). They seem quite clean, but I have been to places that I thought were even more meticulous (Koi). The atmosphere was very relaxed. Open on Sundays and same-day appointments are usually available. CONS: Expensive. I feel like their jewelry is way overpriced. They charge "per gem" and if we aren't talking about precious stones, that seems like a desperate way to make more money. Also they don't offer any discounts on multiple piercings in a single appointment and other places do (Koi). I don't like their selection of jewelry for new piercings. Their hoops for a new piercing were all dark titanium at the time I had one piercing done. If people can't swap jewelry for at least 6-12 months, it would be nice if they offered some different styles/colors of titanium hoops for new piercings. Small shop. This is a pro I listed above, but it's also a con because if they have more than one customer in the lobby at a time, they seem overwhelmed. The last time I went there to check on downsizing some 4-month piercings, the front desk person (who is usually very nice) was dealing with other clients and was dismissive to me and told me I didn't need to downsize and that my current jewelry looked fine. When I originally got pierced, my piercer used long pieces to accommodate swelling and told me we could downsize when the swelling stopped, but I ended up feeling treated like I was ridiculous for asking for that downsize. To be fair, I didn't make an appointment and I was aware I might have to wait or come back later, but I felt like the customer service in that moment was very poor. So make sure you make an appointment for any service and your experience will surely be better than that.