Lily was kind and very helpful! I got my jewelry back faster than expected and she was great!read more

We went here because they have so many great reviews.. this was my grandmother's wedding ring that…read morewas originally 3 pieces. We asked them to separate them. They said they could for $150. This is how we got them back! They said they could fix them for $500 each. Its extremely heartbreaking they did that to our grandmother's right and then wants to charge us $1500 to fix them. Very Deceptive Business. I don't know what we are going to do now.

I called earlier in the day to ask about some 1ct diamond studs, and they had some in stock! I…read morestopped by, and was so blown away by the service. Heidi brought me to the earrings and I was able to try them on (I fell in love with them immediately). She let me try on different sizes and even set it up so I could see how they looked in more natural lighting. Bennion Jewlers has an impressive variety of other jewlery, and I'll definately be back the next time I'm in the market for a new piece. I can't recommend this place enough for the customer service!

Great customer service and very professional! Having my ring…read moresized and from the minute we walked in we felt like we were in the right place!

A Gem of a Jewelry Store! I'm from the Chicago area and…read morefound this wonderful family jewelry store. So friendly and accommodating. I found a beautiful blue topaz ring with small diamonds and a custom band. They sized the ring while I waited. They also do appraisals. They have fair prices, and I'm extremely HAPPY with my purchase! The Gateway Mall TRESOR JEWELERS 156 S Rio Grande St. Salt Lake City, UT 84101 801-456-0575 Union Heights Plaza TRESOR JEWELERS 7636 S Union Park Ave Cotonwood Height, UT 84047 385-208-4753

--- SOLD FAKE GEMSTONE ---…read more Purchased a lab-grown emerald and necklace from Tresor Jewelers in December of 2024 and found out after testing that the "lab-grown emerald" was just colored glass. The owner, Sergo offered to do an off-the-books refund over Venmo to refund the cost of the necklace, but four weeks later has dodged calls and failed to provide any compensation. Avoid this jeweler at all costs.

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Our experience designing my engagement ring at 9th and 9th Jewelers has been incredible. Joe and…read moreBraxton are wonderful to work with and made my ideas come to life beautifully! I had a unique request for an organic metal finish on my band and they aced it. I couldn't recommend more.

I want to share an experience I had in SLC at a locally owned jewelry store named 9th and 9th…read moreJewelers. I tried entering the door, which was locked. I realized the time of day and that they may be closed. The owner had someone inside and mouthed for me to text or call. I found his number on the front door and did as he asked, not noticing "by appointment only." Idk, put "by appointment only" on your marquee sign. As I finished texting him, he saw someone he knew walking by his shop. He unlocked and opened the door, speaking with her and ignoring me. It struck me as an odd first interaction, turning me off. I almost turned around and left, which would have been a better choice than to stay and ask a question. When they were finished chatting, he asked what I needed and told me to make it quick. I said I was looking for a gift, and he responded by telling me he had no inventory. ‍ ‍ It was such an odd experience. Below is our text exchange; I'm not going to post a picture of the present I bought. Reading other reviews he either is nice or a complete unsavory business owner. Yelps information indicates they take walk ins. I'm so glad I didn't give him my business and never will.

I stopped in most of the jewelers in Salt Lake City looking for something fairly specific with a…read morelimited timeframe. The folks running this place are a family affair and were very helpful and accommodating. I feel they gave me a pretty decent deal too. After looking around at the remaining other shops I came back and purchased the item. It needed to be set into another piece they had in inventory. It was ready early the next day. They earned my business and I will likely come back here in the future. In short I am very pleased with the service and the piece.

I popped in to take a look and get my ring size. Great selection of jewelry…read more Sandra was very sweet and helpful. I was impressed with their wall of married couples they displayed!

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

This is the only place you should be going for a wedding ring. They custom made my wife's ring and…read morehave serviced it for years. They made upgrading a breeze and I just had to pay the difference. I got 3x the ring for 30% cheaper than the small rings at other places. If you're shopping for a ring and want something of great value and to be proud of. This is the place. If you want something no one else has. Let them create it. There's no better place in the state of Utah. Take it from a Jewish guy that excessively shopped around before stumbling upon steve at Rocky Mountain. This place is exactly what you want if you love your wife

bought a beautiful Diamond band, was so pleased I had some diamond earrings made. I selected the…read morestones and they had the setting done in gold, they were finished in a week! Super impressed

Exceptional Service at O.C. Tanner…read more I had an absolutely incredible experience at O.C. Tanner, and I cannot recommend them enough--specifically thanks to Justin. From the moment we walked in, Justin was beyond helpful. We were interested in several different pieces, and he took the time to show us an amazing range of watches, including Rolex, Omega, Patek Philippe, and Breitling. What really set the experience apart was Justin's level of knowledge. He is a true enthusiast; he didn't just show us the watches, he shared so many fascinating facts about the history, the movements, and the unique craftsmanship behind each brand. It's rare to find someone who has such a deep, genuine passion for horology and can communicate it so well. If you are looking for a luxury timepiece and want to work with someone who is patient, professional, and incredibly well-informed, go see Justin. He made our visit educational and truly memorable!

Unfortunately, my husband experienced the one star service like other Yelpers. Called for some…read moreinfo. The female who answered wasn't very warm and then transferred him, only to get a VM. No one called back. Like the other reviews said, maybe they do great online since they don't need our business. We have never experienced any negative encounters with any Rolex Authorized dealers. What a shame.