Our sweet pup has many quirks and needs. She doesn't like other dogs, is a picky eater, requires…read moremedications, and is anxious when away from home. We've tried other boarding facilities and our girl comes home miserable from her time there. From the moment we took a tour at Hayden Run, I knew this was going to be different. They took such great care of our girl, and I can really tell that the employees love their work and treat each animal as their own. Our pup was able to run, play outside, cuddle, enjoy the sunshine, and relax without the concerns of being surrounded by other dogs in a really loud facility. They gave her meds without issues, took care to make sure she ate, and loved on her. I chose the adventure package to ensure she would have all the time out and about as she could and that included getting a picture of her each day. When I tell you that I could see in my girl's eyes that she was so much happier there, I mean it. Their care, attention to detail, and just overall quality of experience is worth every penny. I am so grateful to have found Hayden Run!

I called and talked to someone last Friday to confirm my reservation for my dog. She waitlisted a…read morecouple of days and then scheduled me for the remaining week. She took my phone number, name, my dog's name to confirm. I then emailed over the weekend and called twice to confirm. Today they call me and say I have no reservation at all. I am first time customer and have vacation planned and not sure will find boarding now for my dog before I leave this coming weekend. I advised that I would probably not use their services going forward because of this experience and they said they understood. Just wow.

I was going away for a week and have never left Gracie with anyone but family before. With her…read morebeing a senior dog with some senior issues I was nervous about leaving her. Crissy and her family took great care of Gracie and sent pics thru out her stay giving me updates about how she was doing which helped put my mind at ease. Gracie loved the fenced in backyard (something we do not have at home) and she was so loved and taken care of. Highly highly recommend and will use again if the need arises. Thank you Crissy!

We boarded our two French Bulldogs there while we were out of town. They made a poor decision and…read morelet our dogs out the front door to go potty on a rainy evening. The front yard is not fenced. Our one dog took off and was missing for 5 days. Their web site states they have frequent potty breaks during the day but we found out that they are left alone for 10 hours while they are at work. IF you choose to take your dog their please insist that they are only allowed in fenced areas AND know that they are alone all day.

My dog was always cared for with the instructions I left for the team. I really enjoyed getting…read morepictures and videos. I also received updates about how my dog was doing and anything that happened out of the ordinary. I felt very connected and that she was in good hands.

We boarded our 8-year-old Labradoodle, Rex, at All Paws Retreat from July 31 to August 4, 2026…read more When we picked him up, his pillow and blanket were both soaked in urine , the staff acknowledged they were aware of this. Rex also didn't greet us the way he normally does. That evening he was lethargic, panting, refused his dinner, and had several episodes of loose stool. Overnight he developed profuse diarrhea and excessive drooling and stopped eating entirely. The next morning, August 5, we took him to the OSU Veterinary Medical Center Emergency Service, where he was diagnosed with severe septic pneumonia and multiple organ dysfunction syndrome (MODS). He was hospitalized for over a week, requiring high-flow oxygen therapy, IV antibiotics, blood pressure support, and intensive monitoring before he stabilized enough to come home. Our vet bill for his treatment came to $17,148.74. Rex was healthy when we dropped him off. Within hours of pickup he was showing signs of serious illness, and he spent the following week in intensive care. We wanted to share this timeline, including the condition he was returned to us in , so other pet owners have the full picture before making a boarding decision.

We have nothing but positive experiences with this place and use it each time we go out of town. If…read moreyour dog is the type that wears a sweater and collars with diamonds on it, it's definitely not for you. But, if it loves to get muddy, run non-stop and play like crazy, this is the place for you. We're not big fans of our dogs staying inside all day, so this has been a great option for us when leaving our dogs. Your dog will come home smelly and dirty, but so would your kid after an amazing time at summer camp.

While Pawsitive energy claimed they were experienced with dogs with seperation anxiety I beg to…read morediffer. The staff gave glowing reviews and said that my dog was happy to see them and great, no signs of anxiety whatsoever. However, he did not recieve all of his veterinarian prescribed medication (I counted it before giving them the bottle and knew how many doses he needed), despite multiple instructions to do so no matter what. As a result, my dog came home having chewed hair off of his tail, and licked fur off of his forepaws - generally he does this only when extremely stressed. Also, the turnout was very small, no way a larger dog could stretch out his legs. They did give him walks and lots of attention - Lori knows what she is doing, but her help don't seem to follow through all the time. Overall, this place is great for people with well-balanced social dogs, but not for ones with insecurity.

Melissa is amazing, both of our dogs love her. We have tried a few different places for our…read moreBrussels Griffon, we have had horrible experiences. When we found Melissa she was perfect, we have never had a bad experience. I also love the photo shoots she takes the time to do, we can rest easy when they are in her care, they are never stuck in a kennel for hours on end like previous places. If you can get in with her you won't regret it, she comes highly recommended.

I just moved here from another state and I have been looking for the right groomer for my pups. The…read moregroomer we had at our previous home we were loyal to for 6 years. So it really means a lot to me to have the right groomer. I think I found our next groomer with Lissy K's. She grooms only one dog at a time, she is gentle and friendly and my dogs really loved her. She did a great job. I can tell she is an animal lover and I felt very safe leaving my fur babies with her. I was actually really impressed. And bonus she sells Girl Scout cookies too! Haha. Thank you so much. Great job. Your skills on my yorkie/poodle/pom mix are impressive. I loved that she goes into a hammock and can just fall sleep while she gets her cut. I also loved that you dry them right away so they are not cold. Again! Thanks she looks great!

Sending Nash to Tranquil Pax for their 10-day board and train program has genuinely transformed…read moreboth his life and mine. Before training, Nash was an incredibly happy and energetic dog, but he struggled with basic manners, controlling his excitement and energy, had essentially no recall, and needed a lot of work on general obedience. He was also terrible about leash jumping and biting at the leash when he got excited, which made walks especially challenging. Liz completely exceeded my expectations. She worked with Nash on all of these things and then some, and the difference is truly incredible. Nash now has reliable recall, can walk off leash, listens even in high-distraction environments, and understands commands like "place," which has made such a huge difference in our everyday life at home. His leash manners have improved tremendously, and those frustrating jumping and leash-biting behaviors are no longer controlling our walks. I can now take him to so many more places and actually enjoy those experiences with him because I know he will listen and come when called. The best part is that Nash is still the same happy, goofy, energetic dog he has always been -- he just now has the control and obedience to match his personality. He is such a great dog, and I feel like I have a completely different level of freedom and connection with him. I am so incredibly grateful to Liz and everyone at Tranquil Pax for the time, patience, and work they put into Nash. These 10 days have made a bigger difference in our lives than I could have imagined, and I truly cannot recommend Tranquil Pax enough!

My fiancee and I have been taking our German Shepherd, Murphy, to Tranquil Pax since she was a…read morepuppy. We've truly appreciated all they've done for us! We started working with Tranquil Pax with a 2 week board & train to instill the basics so that we feel comfortable putting her in different environments and working on her recall. We also attended a few group classes that were both informative and fun for us and the pup! Recently we've utilized Tranquil Pax for boarding Murphy while we've had to leave town. Murphy gets so excited to be with Liz and her team that it can be tough to get her to leave when it comes time for pick up! We highly recommend Tranquil Pax, and will continue to work with them for all of Murphy's future needs!

We have trusted our pets to Sue's excellent care for more years than we can count. The kitties…read morecan't wait for us to go away on vacation!

TSP couldnt be more perfect. I've used them for 15 years. whenever we travel, I count on them to…read moretake care of our dog (previously two dogs) and cat. The walk them, play with them make sure theyre properly fed and have a clean litter box, and give medication when necessary. They're responsible and a pleasure to work with. If I could give them 10 stars I would.

I bring my dog to Hilliard location multiple times I recently moved so the airport location is…read morecloser. Recently brought my dog there(airport) for 1 night. I got him back and his paw were wet and she said he was nipping at them while trying to put on his collar. A handler that's well known regionally with DOD and police helped me train my dog since he was a puppy(just basic obedience no bite work) Hilliard always gave my dog 5/5 stars and even sent me a picture of them playing fetch. He is has always been a great dog. The best dog I don't deserve. I can recall him from a full sprint. With that being said I don't believe the worker that said he was nipping. It may have been a one day thing but that's enough for me. I'll be going somewhere else for now on.

before I even brought my dog to Pet Palace I went to talk to the staff and I got there about 15…read moreminutes before closing, but they were very kind. They still gave me a tour. They still talk to me about what their prices were. I was really impressed with the of the staff and how they still took the time to talk to me to show me around when it was close to closing