I can't speak for anything but boarding. But my dogs always come home safe and happy. I have been…read moreusing this lication for over 10 years without incident.

Highly recommended. Pricing is very reasonable Multiple boarding visits with my large/medium dog…read more Employees are always friendly, informative, and helpful. I applaud them for having so many different options of play, treats, activities, and schedule check ins. Never had a bad experience; policy does change from time to time but it's for the benefit of the employees and the animals; as a pet owner one should keep themselves updated.

I've been going to them for well over a decade. They've taken such good care of my previous pet and…read moremy two current pets. One who has an autoimmune disease and they're always so patient with my questions and my pet's needs.

They are great with our senior dog. Quick to get us in and the vets take a lot of time…read moreAnswering questions. They do not run unnecessary tests and leave decisions up to the owners. The office staff and techs are great.

Wish the wait wasn't so long but everyone was nice. Vet did take my finances into consideration…read more They adopt out cats in the wait room and I got a cute blanket from a vendor also in the waiting room.

Our four legged family member Milo had a rough start to 2026 but Gahanna Animal Hospital and Dr…read more Becca saw us through it all, including parathyroid surgery. This annual check-up was scheduled with her due to her recent history with our thirteen year old. She checked out and ask questions about everything that occurred over the past five months. She's a rock star and Milo is a happy, healthy boy because of her care and the care of the entire amazing team at GAH.

We have been coming to Pet Lovers Hospital since 2013. The doctors are wonderful and the staff has…read morealways been very patient and kind with our four rescues. Actually that is how we started going to PL. One of our rescues was spayed there because PL works with rescues. They are extremely efficient, professional and thorough.

Pet lovers is literally the most unprofessional vet I've ever been to! I had a standing appointment…read morefor my dogs annual for at least a week, probably 2. I was called, THE DAY OF, to cancel the appointment because the vet left at 5. I was later told that the normal vet was on vacation and the cover vets only work until 5. You can't tell me that they didn't know that before the day of!! And then the receptionist got rude with my mom for a misunderstanding. That was rude, unprofessional and uncalled for! Get your act together!! You lost a client!

Our sweet pup has many quirks and needs. She doesn't like other dogs, is a picky eater, requires…read moremedications, and is anxious when away from home. We've tried other boarding facilities and our girl comes home miserable from her time there. From the moment we took a tour at Hayden Run, I knew this was going to be different. They took such great care of our girl, and I can really tell that the employees love their work and treat each animal as their own. Our pup was able to run, play outside, cuddle, enjoy the sunshine, and relax without the concerns of being surrounded by other dogs in a really loud facility. They gave her meds without issues, took care to make sure she ate, and loved on her. I chose the adventure package to ensure she would have all the time out and about as she could and that included getting a picture of her each day. When I tell you that I could see in my girl's eyes that she was so much happier there, I mean it. Their care, attention to detail, and just overall quality of experience is worth every penny. I am so grateful to have found Hayden Run!

I called and talked to someone last Friday to confirm my reservation for my dog. She waitlisted a…read morecouple of days and then scheduled me for the remaining week. She took my phone number, name, my dog's name to confirm. I then emailed over the weekend and called twice to confirm. Today they call me and say I have no reservation at all. I am first time customer and have vacation planned and not sure will find boarding now for my dog before I leave this coming weekend. I advised that I would probably not use their services going forward because of this experience and they said they understood. Just wow.

They took great care of our pup! It was a simple over night stay but early morning drop off and…read moreevening pick up. So he was basically there for two days. Not a whole lot going on in the lobby area but the staff was very friendly and kind! Plus the rooms for the dogs look very spacious. We opted for the webcam suite so we can keep an eye on our little guy while we were gone. The reason being past experiences with other boarding places. He was signed up for the 30 minutes of play time with other dogs which I am sure he loved! That is definitely recommended if your dog is spayed or neutered. We also treated him to a peanut butter dessert, which I am sure he loved! When I picked him up, he feel right asleep! Would definitely recommend Pet Palace over any other boarding nearby!

No, I can't recommend. We recently boarded here for first time after our long time boarding place…read moreclosed. As I was checking our mini golden in another dog came in behind us and took a poop in the floor and no one came to clean it. I remember thinking that poor baby might be sick and probably shouldn't be here. Fast forward a couple days and they began calling my emergency contact because our little girl was sick with something intestinal! I thought it was just related to the food they were giving her since it was a different brand. Our emergency contact lived 3 hours away and we were on a cruise. So she decided to wait until next day and if it wasn't better she would go get her. After a trip to vet we found out it wasn't food related but an intestinal virus that she caught and now she passed it on to her little dog that got very sick. After vet bills, paying for them to board, and expenses of emergency contact I spent more on our pooch than our cruise. I would not recommend using this place. I wish I would have gone with my gut when I saw the other dog poop. Needless to say, I'll be looking at a different option for boarding in the future.

Staff is wonderful and I would trust any of the doctors with my pup! They are always very efficient…read moreand welcoming.

Starting going here last September when we brought home our puppy. And they have all been…read morewonderful. Flexible hours, great advice and amazing people.

Stunning forest. Took 30 minutes to walk. I had the whole woods to myself, sans squirrelsread more

Our cocker spaniel loves to come and play for the day. Boarding has been positive too. Reasonable…read moreprices and friendly staff. Easy in and out.