What a shame this once locally owned pet store has been bought out by a larger conglomerate who…read morespecializes in buying up small pet supply stores for the "illusion" of being a neighborhood store. It is sweltering HOT inside the store which makes it unpleasant to shop in, certainly not a place you want to wander around in and browse for additional items. There is one fan and aside from the summer heat there is also the heat from the refrigeration units. Any good business should know a golden rule is treat your staff well and watch your business grow. Instead the staff are stuck in this hot store which can't be fun, doing their best to help customers, who are grumpy from the heat outside and inside the store. PLEASE get some decent air cooling system for the many folks in this area who come to shop "local" but will start huffing it up the hill to an air conditioned a chain store next time to comfortably shop for all their pet supplies. Your customers want changes and for the staff to be treated better or we are going elsewhere.

Cute pet/ pet food store. I was out of ferret food, and just happened to come across here the same…read moreday I ran out so I crossed my fingers in hopes they sold the brand I was looking for ( Orijen ) We were greeted by 3 friendly smiling staff members. The place had a doggie door and the sign stated pets were welcome. It had a warm welcoming feel to the store. I saw the brand I was looking for shortly after I arrived. I was really happy to find the size I was looking for as well ( I didn't want to have to haul around a huge bag with me ! ) Looked around a bit more, but didn't see much ferret stuff there ( we feed the ferrets high quality kitten food ) But wasn't surprised. We were cashed out by a nice lady then on our way.

Fantastic staff and great services! They always welcome Luna and I and are happy to offer…read moresuggestions.

Great store, well stocked with cat and dog food, clothes, toys and more. They have 2 kinds of…read moreparrot mix, as well as wild bird food. I never go elsewhere.

the staff at this store are amazing! Very helpful managers and Dee dog grooming and her assistant…read moreequally great...it's my go to store for my dogs.

Primarily for dogs and cats, but they do carry things for reptiles, fish, birds and rodents too!…read more I was surprised that they had live crickets and other reptile supplies. They also had a modest selection of aquarium supplies too. I was looking for fish medication, and they had the one I needed in stock. But, this store is predominately for canines and felines; probably 2/3 of the store is dedicated to dogs and cats. They do have some live fish for sale, but the selection and prices are pretty sad. Staff are very helpful and enthusiastic, which earned them an additional star. Parking is ample, and you can visit the Safeway, Earls and several banks in the same plaza.

We've taken 'Lennon' to Woof for all ten years of her life. I feel they understand the aussie…read moreshepard breed, and their guidance to me over the years has been very helpful. There were times I wanted them cut off more fur; but, they explained why that would not be good. They educated me on the complicated fur/hair/undercoat layers. I appreciate their expertise and friendly manner.

I am pretty loyal to a dog grooming salon a few blocks from my home but they were totally booked up…read morefor the whole month, and NO WAY can my dog wait until November! She looks like a feral hyena and needs serious grooming IMMEDIATELY! My good friend swears by Woof and their groomers there, and he's taken his dog there for many years. So I called and booked an appointment (they were able to see me in a few days' time), and I was pleased with the whole booking experience (even got a reminder text the day prior). My appointment was for 9am and, unbeknownst the me, the place opens at 9am, and I was early (I always give myself extra time when going to a new place. This dog salon was easy to find, on 1st, right by Cypress, and there was a lot of available parking on the street at this time. Meters don't require payment until 9am, too, so that worked out nicely!). I walked my dog around the area (lots of grassy areas on the side streets. Unfortunately, no trash cans for disposing of the doggie bags, though). I got to Woof's front door at 8:50am and, despite it being closed, someone inside saw me and opened the door to let us in. That was really nice! I met Yuki and Verana (?sp) and they were super friendly, and I briefly went over my dog's history (she is elderly and has Addison's and other..issues). I gave them a few photos of past haircuts my dog had that I liked. I was told my dog would be ready in 1.5-2 hours, and they would text or call me to let me know when she was ready. I received the text 90 minutes later, and when I arrived, I have to say, my dog never looked better! Seriously, what a phenomenal haircut! (I'm posting a few pics so you can see!). It wasn't cheap (in my experience, no dog groomer here in Van IS), and in fact, cost about $5 more than my regular groomer. But Woof's turn-around time is shorter than my usual groomers' (and this is important, for a stressed-out senior dog), and they really have the personal touch here. Even though my regular groomer is a few blocks from me and I walk there with my dog, I just might have to switch loyalties here, I liked Woof so much.

I brought in my 4 month old large breed dog based on the other good reviews and I'm really glad I…read moredid. I was nervous leaving my pup as this was his first groom and he's been really mouthy due to teething. The nice lady working assured me that she, and he, (my dog) would be fine and to come back at 3. When I got there I found my puppy looking fluffy, super cute and running around playing with the other dogs. He was happy and so was I. Prices were reasonable and the people working are super nice. I will definitely recommend and bring my dog back for his next groom.

Price was great and it was super easy to book an appointment but the door was fenced up and there…read morewere tons of dogs running around jumping on me for my dog and she looked at me like I was lost and said "this is a dog salon" I'm like ya....... I have an appointment asked for a teddy hear cut. They took 4 hours and her hair was so round like she had a cone on her head everyone of my family and friends joked about it. Over all customer was HORRIBLE they are very rude but price was good 50 for hair cut groom nail cut etc and everything was included in the service but all I can say is i felt uncomfortable to leave her alone with them as they were rude and kinda rough with the dogs

Update: I've now found BONES Pet Parent on Thurlow. It's Canadian, and Mikey there is just great…read more Good advice and he also recommended a really good Canadian pet foot--GO! which has a weight management formula. So all good.

called last week to book a bath for this week. Was told you can't book it first come first serve…read more this morning in the bath was empty. As I was going in, I was told a person who behind me had called and booked it so I couldn't use it. Don't lie to customers.

This location is great, especially for cat stuff. I always…read morego to this Bosleys first when looking for something specific. Even though its not the biggest store, they seem to have the best selection of scratching posts, which i buy frequently! Also tons of toys, carriers, food and other supplies. Plus the staff here are always so helpful and nice!

This is a great pet supply store - I don't usually shop here for dog food as I live closer to…read moreTisol, but I stop in for toys and treats for my 3 dogs, and most of all I visit with a small person I know (age 14 months) who lives nearby, and who loves to tour the store to look at all the pictures of animals on the different packages, to play with the tickly cat toys, and to try to find the squeakers in the dog toys. The prices appear to be the same as other Bosley's locations. The staff are so friendly when we visit, in spite of the fact that we're not really there to purchase anything (occasionally I do find a treat or toy or other necessity, but in general we just "visit"). They are kind enough to always hold the door for the stroller, and always greet us with genuinely friendly tones. To me, that's a sign of a good neighborhood store, and that's why this Bosley's gets 4 stars. October Challenge 1/31

We used to go there to get fish and supplies for our Chiclids. The store has good customer service…read moreand variety of pet items. Kerwin Maude

I'm a regular shopper at Mr. Pets for my cat and gerbil as I can get what they like to eat here…read more My gerbils' bedding went up $5 per bag and the gerbil food I buy $3 per bag but everything is going up, just wish not by soo much at one time, though. :( I haven't seen any gerbils here in a long time and am now on the search for a couple of new pets soon. The staff is okay. Do you know when you will have gerbils' again and where do you get them from? Thank you, Tammy H.