This place is fantastic. Both the women there were extremely nice and helpful. You can tell they care about the cats there and know them well. They also lock the door being its in the mall, that way the cats can roam around a larger area. When you get there, you'll ring the door bell to the right of the door and theyll come let you in from there. I'd highly recommend checking this place out if you're looking to give a cat their forever home! read more

NEVER GO HERE! The service is terrible, the staff is very rude (I'm talking to you, lady at the desk) and the cats get no human interaction whatsoever! Also can y'all stop restricting us from touching the animals? Like- it's not your child and they won't die from A scratch behind the ear, cmon! read more

This place truly cares about the cats. They work very hard to make the best match for each cat since they are all individuals with different needs and personalities. I LOVE that they are a no-kill shelter since so many places are turning into kill shelters. Please support this no-kill shelter and consider adopting from here. 10/10 would highly recommend!! read more

This is by far the worst rescue group I have ever adopted from. I adopted a cat from them a few years ago and the cat was completely unsocialized to humans and the every other animal (even with very slow introductions) she would viciously attack the other cats in the home. She'd eat nails, light bulbs, plastic, wires. It's something called Pica which we're aware of but we were NOT told about this prior to bringing her home. When I realized I absolutely couldn't keep her anymore because she was stressed out my other cats so badly, I attempted to contact them. All my phone calls went unanswered and ignored, so I finally just brought the cat in unannounced because I was fed up with being ignored. Fast forward to this year, they posted a picture of three snowshoe kittens as a "sneak peek". I walked my application in the very same day they were posted and circled the kitten I'd like. I would call and post comments on the pictures of the kittens on Facebook and Instagram AND direct messages them on Facebook and every single I was PROMISED I would be told that the kitten wouldn't be adopted out from under me since I got my application in so soon. I was told that we'd be told one way or another. So, the other day I logged onto Facebook and I saw "Sorry not sorry for those who didn't get their applications in early" with the very kitten I wanted. Wow, really? I reached back out via direct message and was told to the lovey "Elaine" to the the MANAGER tends to IGNORE not only the PHONE but also the EMAIL. Makes since why no one gets back to you. I will never, ever return to this place. They're a horrible business with terrible customer service. Because they left us hanging we DID decide to go to a much better shelter to actually CARES about their pets and their pet parents. We adopted a BEAUTIFUL, PERFECT snowshoe. We foster through them and help kittens until they can find their forever homes. Do your research. Don't support business that don't care about read more

Purrfect Pets - Community Service/Non-Profit Near Me - Overland Park, Kansas

Before you come to this place, make sure that you are "perfect". Do the application online before wasting your time! (Also, brace yourself for the horrible smell you will encounter once you walk through the door- disgusting!) Rather than allow animals that need homes to go to a good loving home, this woman will ask you to fill out an application wherein your life will be picked apart looking for any reason to deny one of their animals a home. I was denied an adoption, after a 30 minute drive and 20 minute application simply because my older cat sometimes goes outdoors with supervision. I adore my older cat, and anyone that knows me, also knows that no cat has ever been spoiled as much as he is. I wanted to do the same for another kitty. I understand trying to protect the animals, and people are allowed to run their business as they see fit, however it's a real shame that you would rather deny other animals that could use care at the shelter the room simply because you are a complete judgmental snob. Hopefully these animals are being treated as well as this person acts... her nose is so high in the air she apparently can't smell her own facility! read more

I would NOT recommend this place. They DO NOT keep their word...and they leave you hanging. I responded to a post regarding three Snowshoe kittens they highlighted via social media - as a sneak preview. The kittens would not be ready for adoption for a couple of weeks, so we downloaded an application and hand-walked it into their place that day...which was back in November. We were assured by Kimberly that the kitten we were interested in would NOT be adopted out from under us since we got our application in so soon. We even circled which kitty it was on the photo we attached, so they would know for sure who we wanted. We followed up by asking questions on social media as well as placing phone calls what the status of our app was. Each time we were assured the app would be looked over by Elaine and we would hear soon if we were accepted or rejected. We NEVER heard back from them. It is now Dec. 16 and the only way we found out we were not accepted was through their posts on FB and Instagram of the people who got to adopt the kittens! They even put a smart aleck remark about those that didn't get their applications in. "Sorry, not sorry, to anyone who hasn't gotten applications in yet for our raccoon faced snowshoe Siamese kittens. The first two of the three went home today. Peanut and Kamodo found their forever home with Kashelle K. and Crystal S. Those smiles say it all. " Talk about rubbing salt in the wound. So, I posted an angry comment under each of the "happy" adoption photos and within SECONDS, my post was deleted and I was immediately BLOCKED from their site. Wow. If they really cared about what people felt and wanted to rectify the situation, they would not do that. Rather, post an apology or an explanation why the adoption was handled in that manner. Bad business practices leave a bad impression with potential adopters. I will NEVER support his organization and would not recommend them to anyone wanting to find a home for a cat or kitten. Instead, we found the PERFECT Snowshoe from Great Plains SPCA in Merriam, Kansas. They are an upstanding, friendly, super organization to work with. They care about the fur babies and the adopters. We love them so much, we foster momma cats and kittens through them until they are able to find their furrever homes. So, do your homework well. Do not patronize organizations that do not respond to your needs - especially if you are trying to adopt-not-shop for the perfect companion. They will never see me again. And they can block me forever. I don't care - glad I didn't give them a dime. read more

Purrfect Pets - Our perfect baby from Great Plains. Love her. - Community Service/Non-Profit Near Me - Overland Park, Kansas

The elderly lady in the store was very much not useful at all. I called prior to visiting this establishment and asked what the qualifications were or if i needed to schedule and appointment. She assured me that I didn't need an appointment and that I could come in and see what cats were there. Once I arrived the doors were locked, I rang the doorbell and the elderly lady I spoke with on the phone looked up then went back to her work. She finally answered the door and I explained that I talked to her on the phone not even ten minutes ago. She wouldn't let us in because you had to be 21 to enter! This was not told over the phone hence why we called. She wouldn't let us in because we didn't have an application. She was snobby and lied multiple times to me and quite frankly wasted my time. read more

We got the most amazing cat you could imagine. Chloe, aka banana pepper who was thrown in a dumpster behind a subway restauraunt with her littermates. She is awesome. Our best buddy. They bottle fed her until she was weaned and thankfully let us take this blessing home my only regret is I didn't take her brother meatball too. She just turned 2 years old and she is truly amazing. Bless you for what you do. read more

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Finally - a pet store that sells kittens instead of niggling yappy dogs (ahem, Land of Paws). I have never seen such sad little kittens and cats pawing for me and squeaking, barely meowing - and bizarrely in the middle of the abandoned Metcalf South Shopping Center (somehow this little miracle store has survived amidst the fall of nearly all its neighboring shops.) Metcalf South is a vortex - an eyesore, something to AVOID - were it not for this store (and the Glenwood Theater). Unlike other adoption agencies, the cages are roomier for the cats to live in and there aren't hundreds on top of each other. It's worth much more than a visit - the cats and kittens are mostly $100, with only a handful costing a little more. They have had their shots, none are strays - they simply have individual heart-warming stories as to why they were given up for adoption by their owners. I talked to a woman who worked there named Martha and she was so kind. She showed me the playroom where three cats were running amok, climbing scratching posts and chasing string. She told me they needed volunteers and I'm seriously considering helping out. Ever since I had to give away my own two cats (Felix and Baby Cat, who had been living with me for 14 years) - I miss being able to hold a kitten (I'm sure I sound like a weird cat lady at this point - but the animals are just so damn cute, who can blame me?!) So unexpectedly today, I found something of secret merit in Metcalf Mall - the best pet store I've been in for a LONG time. read more

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The no-kill rescue and adoption center (NOT a pet store!) in the Oak Park Mall is very nice, comfortable and clean. You can tell that the cats and kittens are well cared for and the director and volunteers are passionate about their welfare. This rescue tries very hard to match up the right cat to the right forever home, to avoid a situation where the animal would end up back in a shelter. You'll need to complete a very thorough application form for approval. We found the perfect feline addition to our home at Purrfect Pets, and now we are owned by our sweet Sadie girl. If you decide to adopt (or foster) a cat here, you are effectively saving two lives - you get to take a pet home, but it also makes space so that Purrfect Pets can save another! read more

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I heard the saying growing up, "respect your elders as they come from the wisdom and experience". However, this is not the case at all. To the sales lady, and I do not care much about your well-being and your name at all (I'm going to put you on blast Mrs.Elaine Doran): You are a full grown woman, if you are one-you're more like an immature t-w-a-t if you will. You could possibly be around in your late 50s to early 70s, and for someone that claims to be "grown"? You're hilarious. You were being so discriminating and distasteful towards me while I was walking around your store looking at your cats. As if I was attempting to steal them away from you. All I desired was to adopt a cat but you refused your services against me because of the way I presented and carried myself. I was completely true to myself in the applications. And to anyone reading this, do not ever come here- there is a witch working there. Please go to your local shelter instead of wasting your time getting verbally abused from a crone that should've went into early retirement. read more

After reading the other reviews I thought I would add mine. I filled out an application on line and after spending some time trying to submit it I though it went through. I got to the shelter when it opened and immediately fell in love with this little male ragdoll. I explained to the volunteer that I had had problems with application process online and left my name and phone number. I was so excited about finding a wonderful ragdoll kitten. I went out and bought toys, a soft blanket and small litter box. After a week of not hearing from Perfect Pets I thought they were looking at my application so I called. They had adopted the kitten to someone else and lost my name and number. I was just sick as I had lost my ragdoll to an illness. My friend was contributing regularly. After this she will stop and move to a more reputable shelter. I suggest that you are careful with this group. Claudine read more

The lady who works front desk is very unfriendly. They seem to not want there cats to be adopted. Terrible place don't recommend adopting from here. read more

Drove 2 hours to pick up a kitten for me and the kids. And there answer was we don't adopt kittens to families with kids!!!!!! Wrong fucking answer!!!!! Very upset let them know a pice of my mind and left. With broken heart kids and me! read more

My husband and I recently adopted a pair of sisters from here, and they we're incredibly helpful and showed very obvious care and special attention geared towards each and every individual cat/kitten and their needs. I think that a large reason why our kittens are growing to be such affectionate, social, and well-mannered young cats is because of how they were treated, handled, and trained at this facility as opposed to having come from a shelter or pet store that didn't provide them with all of this excess love in their kitten-aged adolescence. You are discouraged from touching any of the cats without supervision to prevent the spread of any possible illness or conditions, so don't come in here thinking you can just do a snuggle-and-dash. And they also make you fill out an application that takes a few days for them to process (-again, I feel this is important because it allows them to know without doubt that the cats will be going to great 'furever' homes!), so also don't walk in one day hoping to impulse buy! All things aside, I respect what this place is doing, the dedication with which they do it, and basically all aspects of their mission and how they accomplish it. If you're looking to adopt, I recommend Purrfect Pets 110%! read more

I do NOT reccomend Purrfect Pets to anyone that I looking for a cat or kitten. All of their animals had colds therefore there was no way I could make sure the cat I wanted would be a good fit for my family or home. The lady at the front desk was condescending and extremely rude. I understand making sure the cat or kitten is going to a good home but she could have gone about it a whole different way. For me it was a horrible experience and I plan on never going back. read more

Was just there. Some blonde woman with short hair was on the phone when we got there and ignored us, that is until my daughter, who is 13, decided to go into the Glassdoor room to interact with the cats and see if one was a good fit for our family, the blonde "lady" ( and I use the term lady light because she wasn't acting courteous in anyway) cut in front of me to say to my daughter you shouldn't be in there with the cats. The "lady" went on under her breathe muttering something about " that door should have been locked". (So, not only was she rude but sucked at her job in making sure the door should have been locked, apparently) The only sign we saw was on a curtain leading to the back stating "Do not enter". No such sign was on the door to the right of the curtain that houses cats in an obvious playing area to meet and to interact with the cats to see if one is a good fit for your family . Then I just said to my family" let's get out of here this place is not fun and rather sucky." The "lady" then made a snide comment as we were leaving about how the business " is not a petting zoo." Seriously? I'm not sure what flew up her behind, but she lost the oppertunity to adopt a cat and further business from my family and others that read this post and those I speak to about my experience here. I'll take my business else where and adopt a cat taken care of by a person with manners and hospitality. P.S. I've been to plenty of pet stores and adoption center and they never smell anywhere as bad as it does in this adoption center. Maybe the blonde "lady" should sweep and clean up the area, instead of standing around with a snarky attitude. Perhaps the lack of cleaning lead to us being abruptly lock out of areas and the crappy attitude from the "lady". Who knows... whatever the reason, I won't be back! read more

GO SOMEWHERE ELSE. The ladies that run this are too oversensitive about the cats. They foster the cats and think of them as their babies....and thus no one is good enough to get a cat. I went in their store with the idea to adopt a cat today. However, even though I am a 1st grade teacher (now stay-at-home mom), non-smoker, home owner, and cat enthusiast (I go to cat shows and have had cats my entire life)....it's not good enough. Why? Because I have a two year old. They weren't saying I couldn't adopt a certain cat that was sensitive to small children, NO....they meant all cats....including kittens. They wouldn't even let us see them. This broke my son's heart. He is in love with cats and even had a cat birthday party. We've practiced touching/playing with cats at family members houses and I would never let him harm a cat (even though he wouldn't). The cats were rubbing the cages desperately trying to be touched by my son. They weren't all traumatized/scared like the lady made it seem. I've read from another review on here that a 70 year old man was treated the same way as he left mad because he wasn't allowed to adopt either. I completely understand and support being protective of animals however if you don't trust anyone the cats are going to rot in the cages. Extremely disappointed.....I am going to suggest everyone go somewhere else. Also, the demeanor of the lady talking to me was extremely rude. Telling someone to "come back in 5 years" isn't kind. I read that the ladies running are also the foster parents of most of the animals. I can tell from the treatment they just want to keep the animals to themselves. Too bad that a good idea won't get a lot of cats into good homes. read more

I personally do not recommend this place to anyone. The owner had cats die in her care so wanted to change pick up dates. The dates had been arranged over a week prior and did not call to notify about the change, didn't find out till at the store to do the pick up. Then held the refund claiming the check had not cleared when according to the bank it cleared before the original pick up date. Was very difficult to deal with and held payment for over 2 weeks. Went to the Humane Society (which is also no kill) and had a lovely experience the same day. read more

My boyfriend & I went here looking for a playful new kitten for my 2.5 year old cat to befriend, since he's been so very sad from my 16 year old cats passing. The lady at the front immediately acts like she's confused that you're there & demands several times that you must be 21, we are 25 & 30, not a problem. She then begrudgingly takes you back to the kittens with a warning to not touch the cages without asking. I am then saddened to see what seems like 50 cats of all ages stacked in cages in a dark room. It honestly felt like we were in a black market deal situation. I don't see any reason why she can't have that large center room open with cat trees & toys & the cats able to run around. Any other place you go to does that, so there's really no reason these poor babies need to be in small cages in the dark, that's exactly how you get behavior issues. I see an orange tabby I like, she pulls him out & hands him to me, he seems so eager for cuddles & is absolutely adorable. We go back to fill out an application, turn it in, she questions everything I wrote, almost looking for a reason that I shouldn't have this cat, but can't find one. She then asks me to verify my landlords number a million times & I tell her there shouldn't be a problem with the landlord, but she tends to be hard to get ahold of. She smirked & said okay. She then let me know that the cat I picked is due for a neuter the next day & will call to let me know how it went & call when I can come back. It's now been a week, I don't see any of the cats I mentioned to her listed on petfinder anymore & she won't answer or return my calls. Judging by the volume of cats she had in the back in cages, & her attitude, I get the feeling that it's rare to actually get a cat from this women. Which is a shame considering again, how many poor babies spend their days in the dark back there. read more

I went to Purrfect Pets with my two daughter looking to adopt a new cat. We had all done our research on both cats in general and all of the cats at Purrfect Pets and we were so excited to finally be able to meet them and pick out the one that was right for us. My daughters went into the store while I bought gelato for them and they came back in tears saying that we weren't allowed to look at the cats we had been viewing for months. I decided to go back in with them because I thought they denied my girls because they're children but the woman at the front refused to let us in the back or in the cat room to see the cats we already knew by name. This was time wasted so we left and ended up going to the PetCo across the street where the kind workers let us in to the cat room and we adopted the perfect cat who now has a forever home with us. I wouldn't recommend Purrfect Pets to anyone! read more

I love Purrfect Pets! They really care about their cats and kittens and not just getting them out the door to accommodate more coming in . Elaine, the owner, really wants them to go to the very best home and makes sure they do! All of the volunteers there are so nice and helpful. Kymberli was very knowledgeable and couldn't have been more friendly. I was going to Purrfect Pets when it was in Metcalf South and was sad to see the situation at the Great Plains Mall in Olathe. So happy they found a great space in the Oak Park Mall next to the Men's Dillard's. It's very clean, open space, plenty of room for the cats to play in their rooms. If you are looking for a well taken care of cat or kitten, this is the place, because they are all loved it seems like and just want a good home. Their fundraisers are great and I love getting updates on Facebook about who has gotten adopted. Please consider this place if you are looking for a adult cat or kitten, they have so many cute ones that need a home! read more

I adopted a kitten here a year ago and came back to find a buddy for Curt. When I went in the store, there was a curtain covering the door to the kitten room and after expressing a lot of interest in adopting another kitten, the woman at the front desk wouldn't let me into the kitten room and gave no valid reason. After this, I asked to see the older cats in the other room and the cats in the cages in the back and she wouldn't even let me do that. I found a kitten online that I was really interested in adopting but she was hiding in the kitten room so I could barely see her and I could only look from behind a window. How can I know if I want to adopt a cat without interacting with her for just a little bit of time?! Coming to Purrfect Pets is a waste of time - KC Pet Project is a great place to go and is much cheaper adopting there. They let you see and interact with all of their cats and spend a lot of time with you making sure you're happy and the cats are happy too. I won't be coming back. read more

My husband and I were all set to adopt a lovely kitten so that our cat could have a play mate. So we filled out the application and when the lady went over my answers she did not want to let us adopt the cat first because my husband is in the military and then second because we could not guarantee that we would never declaw the kitten. I told her we did not want to have it's claws removed, but could not foresee if she would become destructive. So we walked out of there with out a cat. The lady was very rude about the whole thing. It was very sad to me that they would rather keep several cats in a cage rather than let a loving family adopt one. read more

My Dad (who is in his 70's) and my kids and I went cat shopping to pick out a cat for my Dad. We decided to come to Purrfect Pets and see the cats and ask questions to staff. My Mom just had a serious accident and she is recovery in an assisted living facility and my Dad was left alone with my Moms very old poodle who needs a companion so my Dad though a cat would be a good solution. When we got to this place the main lady was overly obsessed with no one touching any of the cats. She even had one kitten covered up with a blanket so no one could see him. Then she mentioned that she was the foster parent of many of the cats and she would take them home at night. Then when my dad found this lovely Siamese cat, he asked this lady if he could hold it because he was interested in possibly adopting it and she wouldn't let him hold it. She said ,"Well, I will hold him and you can touch his head. I don't want to get cat hair on your clothes" My dad pet it and she abruptly put the cat back in its cage. Furthermore, she did everything she could to try and discourage my dad from adopting this cat. My Dad told me, "I don't know what the problem is, but this lady doesn't want me to hold this cat or adopt it at all and her behavior is obvious." Needless to say, both my dad and I left angry. I concluded that this lady just didn't want to part with any of the cats as she did mention that she was fostering some of them but it was offensive to my dad. read more

we are wanting to add a cat to our family and went to the adoption location. When we walked in we waited with a couple. The lady in front spoke to them and left us there, with a curtain that said do not enter. We waited for 10 minutes before she came out. When she did come back she was very rude. She asked us if we wanted to adopt today. We said maybe she then proceeded to tell us because we had children that she didn't have any that would suit us. We asked if we could go see the cats and she said "I guess, if you want." I saw a cute kitten and held the back of my hand to the kitten. She didn't touch my hand because the lady said not to put fingers in the cage because of a respitory problem. i saw a very sweet cat in the corner and went over to him. She was hovering. She didn't hover with the other people but she was right on my elbow the whole time. I let the cat sniff my hand, but not touch it. She yelled at me and said don't put your fingers in the cage. I hadn't so I waited a couple of more seconds and she yelled (not kidding) "ma'am!" I didn't let any cat touch my had. Not once. I never put my fingers in the cage. She then proceeded to tell me how aggressive and dangerous the cat was. Even though he was purring and sweet the whole time. Also, when we went back to look at the cats there were 2 kids under 10 holding and playing with kittens. They also had the above mentioned couple playing with kittens too. i have been around cats my whole life. Every cat that has been in my family and my husband's has been wonderful with children. She is extremely rude and should not be around people. If you want to find cats homes, be informative but not condescending and hateful. And if you have such dangerous cats, why are they being adopted out?? I will NEVER be back to this foundation again. Not only for the customer service issue, but apparently they have dangerous animals that they're trying to have people adopt. read more