Came last week to get my front and rear brake pads done, transmission oil serviced and radiator drain and fill since I work close by. Today, getting my valve cover oil gasket replaced and new pcv valve and new spark plugs. I'm going to start coming here for my full synthetic oil changes than going to the big brand shops which rushes to get the cars out the door. Mitch has over 30+ years of experience aka the "car whisper." Overall the value, knowledge and exceptional service they provided is top notch rarely seen these days with mechanics. Mitch and Dominic are fair and honest with pricing and used genuine Honda parts as requested. read more

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My go to shop for maintenance and service on my vehicles. Honest, reliable, and affordably priced. read more

Don't go to this shop. I went to get a second opinion and they somehow came up with more recommendations for repairs ($4k) When I declined the old Asian guy got upset and told me it wasn't his problem, to pay the diagnostic, and get out. Very rude and a bunch of rats! read more

Trolls, strike fear into customers to attempt to have them pay for maintenance. Tried to tell my foreign friend that a September 2027 registration has not came out yet wtf does that even mean. Countless experiences with these people being slimy. Worked in the car business for years now and I have not been around a more unprofessional shop. Hate these dirty scammers. read more

Asked for simply air in my tires and they refused to service me for the sole reason of what car I had

If Mike was there everyday I'd give it an extra star. But theres a whole bunch of new people in there(new to me anyway) and that makes me a bit uncomfortable. Mike was always upfront about what your car needs and why and will even show and tell it. Which most mechanics don't do. Service isn't terrible but communication needs some improvement. If you drop your car off there you might not hear from them for 3 days. You have to call them to get a service update. Please work on this guys....if any of you read this. Now what is cool is they have a lot of coupons you can use. Some of which provide pretty decent discounts on maintenance services. read more

Great customer service. Smog check price great as long as you have a coupon; without coupons they are a bit pricy.

Was seen quickly, had a fast diagnosis and transparent cost of everything needed from the get go. Came in for brakes, and the whole thing was done start to finish in about 2 hours, and something that was discovered will likely still be under warranty from the dealer, so they're gonna put in a claim on that amd get back to me ASAP. Solid help from a solid shop. read more

Love this place, never any pricing surprises. Honest and good communication. Same place same people year in year out.

If you're looking for an honest, legit, and truly good-hearted mechanic, look no further because Mike is your guy. I can't say enough great things about my experience here. Most places try to take advantage of you or upsell unnecessary repairs, but the moment I walked into Perfect Automotive Repair, I felt the complete opposite. Mike was absolutely amazing. He took the time to explain everything clearly, showed me exactly what needed to be done, and--best part--he saved me so much money. I'm not talking a little bit... I'm talking enough to take a huge weight off my shoulders, especially with the holidays and Christmas coming up. Because of his honesty and skill, I'm able to put that money toward my family instead of unexpected car bills, and for that I'm genuinely grateful. It's rare to find a mechanic you can trust 100%, but this place is it. Friendly, fair, knowledgeable, and truly looking out for the customer. If you want peace of mind and real integrity, bring your car to Perfect Automotive Repair and ask for Mike. You won't regret it! read more

Came here about an hour before closing hoping to get quick brakes replaced. Ended up needing a full 4 set of pads and rotors. Mike not only agreed to help me, but he gave me a great deal., I will only come here to get my car serviced by Mike and his team. 10/10 read more

Purrfect Auto Service - Auto Repair Near Me - Placentia, California

Came to smog my company's car and dint want to deal with calling the fleet company approval. In his words I'm not dealing with calling anyone. So much for perfect auto service read more

Needed an oil change and they had me in and out in 30 minutes. Prices are reasonable too and staff in office was friendly and helpful.

Nice and efficient. I feel like they are not trying to upsell or rip me off, so for that I'm grateful.

Very professional and friendly service! Highly recommend. The place is clean and very convenient location. Honest and quality work!

SCAM ALERT BEWARE *****DO NOT TAKE YOUR VEHICLE TO THIS SHOP***** Took my vehicle there for a smog check and Mitch said that it was not going to pass due to a P0446 emissions code and that they would have to perform smoke test to locate any leaks and that it would cost 150 dollars and then they would be able to fix the problem, bottom line they lied about everything they did not fix the problem. Check engine light is still on after he guaranteed that he was going to fix it. I took the vehicle back because the check engine light came on the next day I dealt with another mechanic there by the name of Eddie. I told him that the check engine light came on and Mitch did not fix the problem. He just reset it the light Eddie then reassured me that he was going to fix the problem. I dropped my vehicle off on 20 February and an attempted to pick it up on 17 March I went there because I spoke with Mike on Friday and he told me to pick it up Saturday so I went to the shop on Monday the 17th upon my arrival, I spoke with Mike about what was performed on the vehicle. He said it was a master reset that they had to do and that I had to drive the car so that it can go through a drive cycle for the sensors to reset so he told me to bring the vehicle back in a week and get the smog done as I approached my vehicle I noticed that it was being used as a personal vehicle lots of trash left everywhere I never had my vehicle that dirty so to it like that just got me so upset knowing that this shop is incompetent to do their job,upon further inspection of the vehicle there was more damage done to the front right fog light and the mesh grill was missing read more

Do not go there! I will never return there again, bunch of shisters. I'm not the only one they've taken advantage of, read the reviews, also google reviews. I would not trust them. They'll find something else wrong with your car. I looked up their business license, no license, called city of Placentia they affirmed working without license at the time. Went in for smog got effed. Snakes ! Con Artists. Be on your guard. read more

The service was quick and easy. The team was also very nice and easy to talk cars about. I will be coming back!

Quick in & out. Very courteous & professional. Highly recommend Purrfect Auto Service.

Mike and the whole team over at Purrfect Auto Service are the most helpful and professional people and mechanics that I've ever had they told me what I needed how and did the job professionally quickly and promptly. They have great value for their Quick Service and super professional Mike will help you out with whatever you need thanks again have a customer for life. They should get 10 Stars. Thanks again, John read more

Great service, honest pricing, and very professional staff. They explained everything clearly and finished the work on time. My car is running great now. Highly recommend Perfect Auto Service for anyone looking for reliable auto repair! read more

Mike and everyone there were great. Took my car in due to a coolant leak, and Mike not only solved that problem easily, also helped me get new brakes and rotors and spark plugs at a completely fair price. I'm initially from Philadelphia, and it's great to have someone out here that I can trust to do right by me with integrity. Very cool dude, will be taking my car to Him for the foreseeable future read more

I had a noise coming from my drive belt area, so I pulled up and raised my hood and asked if a mechanic would give a brief listen to see what he thinks and give me a price to look further. I wanted to ask about possible parts availability. They said they wont even talk or glance at my vehicle unless they wrote up a ticket. I will never go back. So I went to another small auto repair shop and the mechanic did in fact give me 3 minutes of his time. He gave helpful info about possible price and diagnostic fee. I will now go there instead for all future work. read more

I have been going here for about a year now due to them having the cheapest Full Synthetic Oil Change. It was really cheap and only lasts about an hour max. But today, this really nice guy named Mike came to the front asking about my car. Rather than trying to get anything out of me, he really was worried about my brakes and wanted to deliver good service. I am new to taking care of my car and he helped me with anecdotes from other customers as well as helping me understand my car and more about it. Mike really is a great guy like a lot of these reviews say, I've been coming for the oil change and I'll keep coming for everything else, thanks! read more

Met Mike today and he took his time to go in depth of what needed to be repaired with my vehicle. He made me feel comfortable with trusting him with my vehicle as I have a long-time company I have always gone with. I plan to come to Mike again, and I highly encourage everyone to come to Mike at Purrfect Auto for all your car repair needs! read more

Let me tell you the reviews don't lie!!!! had some problems with my car read the reviews and decided to stop by right away I was greeted by Mike who was very kind and professional explained the whole process never made anything confusing. Next morning dropped my car off to him and within hours had my car running smooth! I would highly!! Recommend bringing your car to Purrfect Auto Repair Mike and the whole team definitely know what there doing I plan to bring my car here for everything from here on. Very trustworthy thanks again Mike you're amazing!!! read more

I went in there cause I got a coupon delivered to my home for an oil change. It's gonna cost me about $30. I go in there and they cannot do it because they only have full synthetic oil which I know is gonna be more expensive..(disappointing) on top of that on their they say we accept all competitors coupons and written estimate and beat them by 5% but if they don't have regular oil, that's just false advertisement in my eyes. How you gonna run a perfect auto service if you don't have regular oil. Get it together. read more

Purrfect Auto Service - Coupons. That I cannot use. - Auto Repair Near Me - Placentia, California

Do not go there. This place is a complete scam. They will try to overcharge you and make you pay double the normal price. The service is terrible and they are not honest with customers. I strongly recommend avoiding this place and finding somewhere else. Save your money and your time. read more

Brought in my audi Q7 for a major 70K service to this place, I usually just go to the dealership but my service plan was over. These guys were awesome, more knowledgable and significantly cheaper. They explained every step of what they were doing and why they were doing it, and just made the entire process super easy. This is my go to place moving forward. read more

Mike is hands-down the most trustworthy mechanic I've ever met. He was honest and straightforward about what actually needed work--and just as clear about what didn't. The price for the brake repair was totally fair, and on top of that, he even arranged an Uber to get me home and back while the team worked on my car. Purrfect Auto is truly a top-tier shop. I only wish I had found them sooner. Huge thanks to Mike and the whole team--true professionals all the way! read more

Great experience! I've been here 3 times and every time it's a job well done. Great price, fast and reliable service, and you can be in n out in a short amount of time. This is the only place I come to for oil changes read more

Dishonest. Thieves. Do not bring your vehicle here. Not a single honest employee among them. From the mechanics, the "manager", to the buck tooth front desk manager. Awful. Will damage your car and blame you for it. And will lie to your face. Blatantly disrespectful. read more

Thank you to the management whom I built the relationship overtime I've always come here coz they know how the need of my cars and with their busyness they will honestly tell you if they can do it or not Thanks to Deion who's been very helpful to me read more

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Went here for smog check. Failed the test here and they said i had a problem with my PVC and would cost $500+ to repair mostly attributable to labor. I told them I would get a second opinion and thought it was suspicious they didn't actually show me what was wrong. Took the car to two other shops i know are trustworthy and passed both smog check and confirmed nothing wrong with PVC. I don't trust this place, so my word of caution would be to be careful. read more

Extremely pleased with the guys at Puurfect Auto. Frank and Mitch always go above and beyond to help me out with repairs and service, and have even been helpful with pricing and a ride to work. I always know I will be well taken care of when I take my vehicles here. read more

I was in a hurry and needed a smog check right away. They took me in, finished in 20 minutes and cost $20 for the smog check+ $9 for the certificate. Much cheaper than my local Vietnamese auto service. They spotted on the oil leaks and let me know right away, but I wasn't have time to fix it. HIGHLY RECOMMENDED and I will come back. read more

Came in for AC service on my Tacoma, and to get a check on how I can get her running for many more miles. Mike gave me a detailed explanation on what needed to be done and gave me a great deal on all the work needed. Very happy with the high quality of service and work. Will definitely be back and Purrfect is my go to for our Tacoma and Subaru. read more

I got a coupon for an oil change for $14.99 and when I went there, they wanted $58. Bait and switch. I would have gotten the oil change if they were up front about the cost but they are liars. Most other oil change shop charge $80 to $120 which is cheaper than $58 but the fact that they LIED pisses me off. Don't waste you time or money at this crooked shop. read more

Went in for a smog check. Hadn't been here for many years. What a change. The staff was exceedingly friendly, efficient and the price could not be better. Francisco at the service desk and Mike were quite helpful at not only getting the smog check done but identifying potential problems that need to be addressed. Paperwork handled efficiently and all in the place is very orderly. They were very honest abt how much time could elapse to repair given that I have to leave town. The charges for the upcoming work are very, very reasonable. Had conversation with a few customers in the parking lot on way out...all happy campers! Keep up the good work and important professionalism. read more

I've been bringing my car here for more than a year now and everyone here has been great. Customer service very professional.