Thank you thank you thank you…read more For the last 8 years whenever I took Gracie to the groomer she would come back a complete mess, to the point where she wouldn't sleep or eat for days, we went several times to the vet after having her groomed and it ended up costing us a lot of money it got to the point where we would look for any excuse not to take her to the groomer until it got to the point where she absolutely was in pain from all her hair matting A few days ago we got to that point where we decided she needs to go to the groomer and we reached out on Facebook asking people for a recommendation for a good groomer, close to 90% recommended that we take them to the downtown dog, we where nervous, we knew we are opening a can of warms, we know that we have 2 weeks of broken sleep and hours at the vet ahead of us but we had no choice We dropped off the dogs Monday morning, we where a wreck, we looked for any excuse to call them and see how she is doing (we had both dogs there, but Addison was never a problem) every time we where assured that she is doing fine which was a huge relief. We picked up the dogs expecting to see Gracie shiver and stand at the corner but instead we got a happy dog with its tail wagging excited to see us, at home Gracie right away went to her dish and ate all her pebbles, she fell asleep on her mommy and slept until we got up, she eats she sleeps she is not shivering she is happy and looks so cute with her new haircut. You guys are awesome you made a customer for life

How is this place still in business? The first warning sign to walk out should have been the strong…read moresmell of urine and feces that hit me in the face as soon as I walked in. The whole place seemed dirty, dark, and dreary. The salon looks nothing like the Yelp photos. There were piles of dog hair everywhere. My dog does not smell clean at all! She smelled like a dirty moldy crate as soon as I got in the car and the smell is still lingering! I really regret ever bringing my dog here. I don't think she was even bathed! Her nails were barely cut or trimmed. They also charged way more than other places. Stay away from this creepy filthy place! They didn't even have a business sign up. The whole place was a turn off. Very unhappy! Complete waste of money.

Fantastic experience leaving Stella with Darlene at RUFF Pet Sitting. I highly recommend her as an…read moreexperienced, professional pet sitter. Her love of animals is highly contagious. Peaceful, Mindful, Calming & Caring Vibe Ex +++++

There are no words to describe the sense of peace and security Darlene provided during our puppy's…read morefirst venture away from us. Darlene not only took care of the fundamentals, but provided a safe and fun environment for our pup. She was not only walked, but had lots of playtime with a few other dogs, giving her her first taste of socialization. We got updates and pics throughout her stay, further giving us peace of mind. We have known Darlene for years and feel she is one of the most down to earth, kind animal lovers we know! Highly recommend!

Mya was above and beyond !! This was the first vacation where we had no concerns at all with the…read morecare our furbabies were receiving from Mya. The daily notes, updates and pictures were very much appreciated. We were so blessed to have found her and look forward to planning our next trip with her. She really is the BEST !! Thank you thank you thank you. Mike and Kelly Fortin

Like Elana, we are former clients of Unleashed and stuck with it for a few years. It was fine at…read morefirst, but as it's grown, it's degenerated so much that we no longer feel comfortable leaving our pup there. The space smells horrible -- like urine and bleach -- and dogs in the facility always sound horribly sad. (We've been to numerous doggie daycares in a great many years of being owned by three successive dogs. They don't always sound or smell this unpleasant.) You receive no information about your dog's day unless you sign up for that "perk" for an additional surcharge. (This really rubs us the wrong way!!) They pep your dog up at pickup by giving them a biscuit right before they open that last door, but I have my doubts about whether or not our little girl has actually had an enjoyable day. She always needs to relieve herself as soon as we pick her up, which means that the daycare is not giving her enough opportunities to go during her time there. She is exhausted, not as a result of good physical activity, but because she hasn't been able to sleep or rest during the day. Prices keep increasing and are now higher than many doggie daycares in NYC (where rent is, I'm quite sure, much more expensive). We've met some pleasant employees (including our favorite, a woman who claims she doesn't like people, but is actually quite kind). But I have to concur with Elana that some are just unhappy, rude, and strangely power trippy. Luckily, we've found great sitters and walkers through Rover and some wonderful neighbors. Fingers crossed that we never have to use Unleashed again.

I use to bring my dog to unleashed but now I bring her to Wags in Danbury and oh boy what a…read moredifference, its like night and day. At first Unleashed was ok only because it was close to my home so it was very easy for me to drop her off when I needed to. The part owner Jasmine is extremely rude and has absolutely no personalty, she will only treat you nice on the first day then after that, don't ever expect a hi or any mannerism, I also had a bad experience with one of the staff members I believe her name was Natasha extremely rude and disrespectful, I would come in and always say hey good morning or good afternoon and her response was always half day or full day never no hi or good morning or good afternoon very odd customer service especially when leaving your dog whom is like family, I found myself feeling unsafe leaving my dog there and constantly looking at the cameras, I felt if they can be so rude to me how are they going to treat my dog. I ended up having a dispute with Natasha at one point because I was extremely frustrated with the lack of hospitality. I then called Jasmine the part owner and got the most oddest response from her. She literally told me that she can train her staff till she's blue in the face and it doesn't matter because there gonna do what they want and then followed up with saying she can walk a horse to a river but can't make it drink it. I said WoW I'm done! if you can't control your staff then what kind of business are you running. I feel really bad because the male part owner David actually called me to apologize and offered to help out and also talk to his staff on manners but unfortunately it was too late for me, I will never bring my dog there. The place always smells like dog urine, looks dirty and the staff is constantly on there phones no interactions with the dogs and would stop the dogs from playing by spraying them with water bottles, which is odd, since most people are paying for there dogs to interact with other dogs, I know thats why I take my dog there. All this was witness by me from the cameras. I ended up doing my research and found WAGS in Danbury, OMG upon arriving, the place was so CLEAN AND FRESH and I was greeted with manners and such amazing hospitality. They have over 15 rooms for the dogs to play in both inside and out. There price was cheaper then unleashed and they even offer snacks for FREE! the place and people were amazing. If I can give them 10 Stars I would! nothing compare to Unleashed, which between the untrained staff and cleanliness, they get 0 Stars. My dog doesn't know if a place or staff is good, all she knows is having fun with other dogs, so in that aspect she would love to go to unleashed. PLEASE DO YOUR RESEARCH! THERE ARE WAAAAAY BETTER ESTABLISHMENTS TO TAKE YOUR DOG then Unleashed! Not worth it and my dog would come home smelling really bad every single time!

Patty did a great job with my high energy dog! Great precautions taken during COVID as well, with…read moreno customers in the shop. Would recommend

Thank you, thank you for today! We swung by for nail trims for 2 Yorkies and 1 cat! (We appreciate…read morethe complimentary eye booger removal, too.) It went flawlessly and we will definitely be back.

Bark and soul trained our puppy. She's a German Shepard mix- and just couldn't settle. The bark and…read moresoul team not only trained and socialized her, but helped us as new dog owners to understand how to work with her commands. After training, we have her do day boarding, as it's truly a play date for her. She's eager to get in and play all day. I highly recommend this business to any dog owner looking for trading, boarding and grooming. Every pet interaction is done with gentle commands, great energy, and gentle warmth.

Absolutely awesome people and our dog loves going there so much. Our dog after only a couple…read moretraining sessions is showing so much improvement!!! Some pics of her learning "place" at school and then us using it at home. It's a miracle she actually settled and fell asleep in "place" at home.

Today was my first time taking my Max to Ruff & Tumble in Glastonbury. I cannot say enough about…read moreErika! She was amazing from the moment I arrived. She was so friendly and professional. I immediately felt comfortable leaving my 5 month old Shih Tzu in her hands. I am super pleased with the results. Max is such a playful puppy and full of energy. Erika was able to groom Max even with all of his energy. I am so impressed and beyond amazed on how gorgeous my puppy looks. The first two pictures are before pictures of Max and the others are after. Erika you have a new loyal customer ! I highly recommend Erika and the Ruff & Tumble Dog salon in Glastonbury. Everyone there was very friendly and professional.

Our dog Simba has been to Valley Boarding a few times. He always returns home happy. They take very…read moregood care of our little guy.

I send my dogs here regularly. The older dog a mini poodle enjoys the socialization, but because of…read morehis age they take special care to make she he has his sweater on when it is cold. Both my dogs come home tired and happy. The crew care about the dogs. I like that they have cameras so you can see they are always attending to the dogs in daycare. When I travel I know my dog is safe and cared for.