I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

Well let me start by rating the employee vs. the company. However, as a business woman, I want to…read morepoint out that your business is only as good as your employees. #sammimoserwingo was my property manager/point person at DWM. I was a model tenant for 2 years. The owner of the home I leased in Woodside, CA, died and negotiatong a few extra months with Sammi/the heirs of the property beyond my lease end, was antagonistic to say the least. They decided to sell the property, no problem with that, but #sammimoserwingo , greedy b**ch that she is raised my rent $300 at lease end for a few extra months- THAT was so unacceptable and unwarranted. Sammi is petty, inept, greedy and unprofessional. She pointed out "a hair" in the shower and stated that the house was not clean after I had spent $500 to hire 2 cleaners upon move out. She disputed the fact that I paid the cleaners cash (via Zelle with a screenshot) and she said that she required an invoice. Then she subtracted $675 from my deposit for "window cleaning". The house is 100 yeard old, some things never look clean, like wood framed windows on wood tracks. This #dwmproperties employee is petty, greedy inept and extremely unprofessional because she took basic business negotiatons and advocacy for one's rights (mine as a model tenant) personally and stooped to retaliatory action with my depost refund subtracting $675 for cleaning. Furthermore, curtains and curtain rods left behind, plants left behind, she said she would have the heirs reimburse me for leaving them behind because the beautifued the property. Liar, self-serving, petty, inept "professional". I guess she was desperately, at the cost of a model tenant's standing in the scope of things, trying to secure the listing of the property.

This is our second time working with Eric, Don, and the team at DWM, and they've done it again…read more Finding a home that truly fits a family is no small thing, and they made it look effortless. They listened carefully, understood exactly what we were looking for, and delivered -- again. What sets DWM apart is how genuinely attentive and responsive they are throughout the entire process. Every question was answered quickly, every concern addressed thoughtfully. If you're looking for people who truly care about finding the right fit for your family, DWM are the ones to call. Highest possible recommendation.

As a homeowner, I truly appreciate the outstanding service provided by the property management…read moreteam. They have taken excellent care of my unit, handling maintenance promptly, professionally, and with great attention to detail. It's reassuring to know my property is in such capable hands, and their dedication has given me real peace of mind. Especially when I moved out of the Bay Area amd pretty much handed off the property. I sincerely appreciate their hard work and commitment, and I highly recommend them to anyone looking for a reliable and trustworthy property management team. Marcus and April, thank you for all you do!

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

Property management is a thankless job. Landlords only call them when they need something. The same…read morewith tenants. No one ever calls them to thank them for doing a wonderful job. Atlantis Properties has managed our properties for about a decade now. They have a wonderful team and very responsive. They are the best in the business in my opinion. Highly recommended.

Very bad experience with Atlantis Properties. I applied for…read morean apartment in Belmont on Valerga Street. I paid $45 for my application and another $45 for my wife's application. The agent who showed us the apartment was rude and unprofessional from the beginning. The worst part was the application process. I was the first person to apply, but nobody ever called me with an update. Every few days I had to call them myself. Each time they asked for one more document instead of telling me everything they needed at once. First it was my proof of income, then my wife's income, then tax documents, then more paperwork. This went on for days and wasted a lot of my time. If they had asked for everything at the beginning, the process would have been much easier. Also, the application fee is non-refundable even if you don't get the apartment. I do not recommend this company. Poor communication, unprofessional service, and a very frustrating experience.

Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

I had a great experience with Intempus property management company as the tenant of the home they…read moreoversee. About two months ago, both toilets in the home started running continuously. I reached out to the property management team and I was really impressed with how quickly they handled my work order. They called in a plumber who found the toilets were older and the tanks have equipment that was corroding. They quickly got in touch with the homeowner and we had replacement toilets approved without any hassle or delay. I do my best to take good care of the property, but things happen, and it's reassuring to know the management team is responsive, maintenance issues seriously. I'd like to personally thank Manuel Gonzalez for his continued follow up with my work order

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

KRC Group managed my rental property for 5 years. My only regret was not hiring Steve sooner. He is…read moreexceptionally knowledgeable about current rental values, market trends, and has the strictest process of vetting tenants I have ever seen. If an applicant was good enough for Steve, they were good enough for me. Steve's team has an expansive network of vetted and trusted vendor referrals. His maintenance manager, Marejka, is so personable and knowledgeable that I ended up asking her for trusted vendor referrals for my own residence. I will miss her dearly. Don't try and manage your property on your own. It is a business at the end of the day, and this company knows how to get business done. They have several packages to choose from depending on the level of service you need / budget you have. They have rightfully earned my referral to my community members.

Unfortunately, I had poor experience. We are out of state and made it clear to the agent Elsa that…read morewe were very interested in the property. We scheduled a tour and booked flights to come see it. Days later, the agent informed us that another applicant had already been selected. We were never offered a virtual tour or the chance to apply first. This lack of communication and professionalism caused unnecessary inconvenience and cost. I would not recommend this agent, especially for out-of-state renters.

If you're a potential renter, please be aware! My significant other and I looked at a property in…read moreSan Jose that had been on the market for a while, we liked it so we put in an our applications. We got confirmation that they ran our credit and our paystub information. A week goes by and we hear nothing, I asked my SO to reach out and he did. The lady Irene told my SO there is a pet policy he needs to sign ( we don't have a pet) and that we are all set after that. Another few days go by and nothing. So I reach out to the number provided during the booking of the showing, no response. So now it has been almost 2 weeks since we submitted our applications and nada. I decided to reach out today and ask again. Below is the text message I received, even after giving my name preemptively, they still asked. Ironically it wasn't denied until I reached out, and they sent me a denial letter for an address I didn't even apply to. I WOULD NOT RECOMMEND THIS BUISNESS TO ANYONE TRYING TO RENT A PROPERTY, they are literally just after the application fees and won't tell you they won't approve your application until after they deny you and won't refund your fees per their "policy"

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Patrick provides great service, non-stop communication, pro-active attitude and truly cares for his…read moreclients and business partners. I have worked with Patrick on many transactions since 2012 that it is always a joy to be part of them! He provides awesome value to his clients and highly recommend you give Patrick a try.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.