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Los Gatos, CA

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Synoptic Real Estate Group

4.8 (32 reviews)
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Services - Synoptic Real Estate Group

Buyer's agent

Listing agent

Property management

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Review Highlights - Synoptic Real Estate Group

“Fabi and Lilian did the best job possible in getting us the highest and best price for our property.”

Mentioned in 14 reviews

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Pinnacle Property Group - Gina Vetrano - PPG Owner/Broker

Pinnacle Property Group

(9 reviews)

Cambrian Park

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

DWM Properties

DWM Properties

(86 reviews)

This review is for Nicole Abbott who went above and beyond for both myself (the new renter) and the…read moreproperty owner. She was professional, confident, and kind. The owner thinks the world of Nicole, and I can see why. She treats the house as if it is her own, she takes pride in what she does, works well within what the owner is willing to do, and seems to proactively communicate tenants rights to avoid conflict. As a former home owner, I would absolutely trust Nicole to manage my home. As a new renter I feel like I have a partner in Nicole who will make sure the house is well maintained and cared for, which is best for all parties involved.

Well let me start by rating the employee vs. the company. However, as a business woman, I want to…read morepoint out that your business is only as good as your employees. #sammimoserwingo was my property manager/point person at DWM. I was a model tenant for 2 years. The owner of the home I leased in Woodside, CA, died and negotiatong a few extra months with Sammi/the heirs of the property beyond my lease end, was antagonistic to say the least. They decided to sell the property, no problem with that, but #sammimoserwingo , greedy b**ch that she is raised my rent $300 at lease end for a few extra months- THAT was so unacceptable and unwarranted. Sammi is petty, inept, greedy and unprofessional. She pointed out "a hair" in the shower and stated that the house was not clean after I had spent $500 to hire 2 cleaners upon move out. She disputed the fact that I paid the cleaners cash (via Zelle with a screenshot) and she said that she required an invoice. Then she subtracted $675 from my deposit for "window cleaning". The house is 100 yeard old, some things never look clean, like wood framed windows on wood tracks. This #dwmproperties employee is petty, greedy inept and extremely unprofessional because she took basic business negotiatons and advocacy for one's rights (mine as a model tenant) personally and stooped to retaliatory action with my depost refund subtracting $675 for cleaning. Furthermore, curtains and curtain rods left behind, plants left behind, she said she would have the heirs reimburse me for leaving them behind because the beautifued the property. Liar, self-serving, petty, inept "professional". I guess she was desperately, at the cost of a model tenant's standing in the scope of things, trying to secure the listing of the property.

Intempus Property Management - San Jose Property Management

Intempus Property Management

(394 reviews)

We had a good experience leasing through InTempus. Our property manager Justin was very responsive…read moreand helpful.

Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

Keyrenter Property Management Silicon Valley

Keyrenter Property Management Silicon Valley

(73 reviews)

Keyrenter Silicon Valley has provided expert property management services for our duplex units…read moreduring the past 9 years. Their team goes above and beyond for landlords and tenants alike. As a landlord I depend on them to manage all aspects of our income properties including monthly rent collections and deposits, annual income statements, maintenance requests and repairs, unit turn-overs, marketing and prospective tenant interactions, leasing processes and annual property inspections. Each of these responsibilities have been consistently executed without fail. The reason for such a great track record? THE PEOPLE WHO WORK THERE! You could not ask for a more attentive team of employees starting with Jay McDonald, the Director of Operations. She is responsive to every inquiry, question or concern. She provides insights and suggestions whenever I need a professional opinion. Her most important characteristic for me is her willingness to listen to any concerns I bring to her attention. She is quick to act on items that need correction or to alert another team member of an outstanding issue. In a nutshell, she has been there for my family every step of the way while we transitioned 9 years ago from a "do it yourself landlord" model into a professionally run business model. Team members Anthony Phung (maintenance supervisor) and Kevin Maguire (maintenance coordinator) handle any issues in a timely fashion so repairs get completed quickly for the tenants without having to bother me as a landlord. When needed, they communicate clearly and provides recommendations on how to proceed with appliance replacements, landscaping or emergency repairs. Kevin works more closely with us and is simply the best and we are grateful that he keeps up the properties so well. Other team members contribute to our hassle free experience by supporting the leasing side of our units. From turnovers to tenant screening to onboarding new tenants this group is simply dialed in. We appreciate the efforts that Eduardo Gonzalez, Irene Llanes, Kelly Almaguer, Travis Chu, Jonathon Moreno all put forth on our behalf. They have been 100% successful in finding quality tenants that are a perfect fit for the properties. Over the past 9 years Keyrenter has assisted us in completely remodeling 6 of the 8 units in our portfolio including extensive landscaping and hardscaping to enhance the appeal and livability of the units. Our success is directly related to the focus and commitment Keyrenter Silicon Valley provides to its clients. Thank you to the entire KSC team for your efforts. I hope that other property owners will look into your services to make their lives as a landlord stress free.

If you're a potential renter, please be aware! My significant other and I looked at a property in…read moreSan Jose that had been on the market for a while, we liked it so we put in an our applications. We got confirmation that they ran our credit and our paystub information. A week goes by and we hear nothing, I asked my SO to reach out and he did. The lady Irene told my SO there is a pet policy he needs to sign ( we don't have a pet) and that we are all set after that. Another few days go by and nothing. So I reach out to the number provided during the booking of the showing, no response. So now it has been almost 2 weeks since we submitted our applications and nada. I decided to reach out today and ask again. Below is the text message I received, even after giving my name preemptively, they still asked. Ironically it wasn't denied until I reached out, and they sent me a denial letter for an address I didn't even apply to. I WOULD NOT RECOMMEND THIS BUISNESS TO ANYONE TRYING TO RENT A PROPERTY, they are literally just after the application fees and won't tell you they won't approve your application until after they deny you and won't refund your fees per their "policy"

Synoptic Real Estate Group - realestatesvcs - Updated October 2026

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