Friendly staff, excellent tailoring, convenient location and on time delivery of service.. Would…read morerecommend

I've been using Prosperity Cleaners since moving to the area about three years ago. I've always…read morethought they were on the expensive side, especially at roughly $5 to $7 or more per shirt, but the work got done and, until now, the pricing was really my only complaint. Unfortunately, my most recent experience completely changed my opinion. I dropped off 15 shirts and was given a receipt showing a total of $79. When I returned to pick them up, I was charged $108. That is almost a $30 increase from the price on the receipt I was given. I politely questioned the difference and showed them my $79 receipt. I was told that some of my shirts had to be hand pressed because of the material, which resulted in additional charges. My issue is simple. They had the shirts in front of them when I dropped them off and gave me a receipt for $79. If certain shirts required special handling that would increase the price by nearly $30, I should have been told before the work was performed. What bothered me even more was the explanation that this is why they do not charge until pickup, because the price can change. Really? I can understand a small adjustment under unusual circumstances, but going from $79 to $108 is roughly a 37% increase from the price I was originally given, without notifying me or getting my approval. What also concerns me now is that I rarely bring my original receipt when I pick up my clothes. Normally, they simply look up my order using my phone number and I pay whatever amount comes up. This time I happened to have the receipt with me, which is the only reason I noticed the discrepancy. I cannot say whether this has happened on previous orders, but after this experience, I certainly wonder. My advice to other customers is simple: keep your receipt and compare the quoted price to what you are actually charged at pickup. For three years, I accepted paying their higher prices because they provided a service I was generally satisfied with. But I cannot accept being quoted one amount, having the work performed, and then being told at pickup that I owe substantially more. The cleaning itself was fine. This review is about the pricing practice and how the situation was handled. After three years as a customer, they have lost my business. If I could give zero stars based on this experience, I would.

I'm going to stop giving them money / business. I've been going here for the past year and I notice…read moremy clothes sometimes still stink. The staff seem pretty lazy. I walk in and see them sitting around on their phones and circled up talking. I wouldn't care if I didnt get dirty clothes back repeatedly now. Mind you, they packaged it up and gave it to me like they washed it and didn't say anything. I finally got fed up and recently had my husband come and ask them bringing the clothing items back and they said it was due to the dress having a safety pin holding a piece of the dress together. If they couldn't do it for that reason, when I picked it up the first time I should've been informed and received a credit. It took my husband going and asking about it before they explained why it still smelled dirty / wasn't washed and they finally provided a credit. I'm convinced they don't actually clean a lot of the items. Sometimes things still have stains on it, then I clean it at home and the stain comes out. I don't recommend this spot, might be cheap but the service and quality is lacking. I've also paid to get something sewed together since they offer that service and that part of the dress came off the next time I wore it at an event.

Still the best cleaners around. Fast, efficient, friendly and on time. The owners are super and so…read moreare the staff,

I had a really good experience at Ashburn Village Cleaners. The staff was friendly, welcoming, and…read moreeasy to work with from the moment I walked in. The process was smooth, and they took the time to understand exactly what I needed for my items. I requested a specific service for a few pieces that needed extra care, and they handled it very well. They listened, gave me clear expectations, and delivered just as promised. I really appreciate that level of attention and communication. The quality of the cleaning was great, everything came back fresh, neat, and well cared for. You can tell they pay attention to details, which makes a big difference. Pricing felt fair for the service, and the location is convenient for quick drop-off and pick-up. Overall, a reliable place that I would definitely come back to and recommend to others.

Solid dry cleaners. Never let me down. Since covid, the turnaround time has increased along with…read moretheir prices (a little), but they clean my shirts and suits without fail.

Mama's saved the day for me! My washing machine broke and…read morelaundry still needed to be done. I dropped off two baskets of dirty laundry and two hours later picked up cleaned, folded clothes! I have used their service many times since! King-size comforter! Easy Peasy! I highly recommend them!

I explained that there reader wasn't visible, so I couldn't see what temperature i was washing my…read morework clothes in. I put my han in because she seemed confused. She got her coworker who spoke English. Told me it was warm..even though i put my hand in and felt nothing but cold water. They walk away. I watch it. Did NOT bubble at all. I put over a cap and half in. When I wash my clothes in cold, they dont bubble. I asked for a refund and she told me no. Also, they dont clean their machines. There was a ball of leftover bright blue cheap laundry soap before I washed my clothes I grabbed it out. Horrible customer service and half the machines dont work. Besides they are doing other people's laundry so when you come in on a Monday thinking..oh..nobody will be there..but all the dryers are in use for the lazy people who need other people to do their laundry

Quality service. Dry cleaned 3 suits for me at a reasonable price and timeframe. Will definitely be…read moreback!

Went here for hemming my pants. The quality of the work was superb and a good value for the quick…read moreturn around for an out of town family function.

80% of machine's are out of order! Literally had to wait in line for a machine! ALL machines take…read moreonly quarters. BUT they say they are getting NEW machines next week! NOTE: this is the same place as Coin Laundry. NEW MODERN MACHINES COMING THIS WEEK!! (Just talked to owners)

A real blessing to find such a clean facility that's conveniently located near my home. The staff…read moreis wonderful.

Honey doers is a blessing. I was so caught up in work over the holidays I could not get any laundry…read moredone. They picked it up, returned and folded my laundry so nicely and on time. I will continue to use their services. They even contacted me about dropping off when we were expecting rain. Very professional! Highly recommended!!

I cannot say enough good things about Honey Doers. This laundry service is top notch. They are fast…read moreand reliable. They are very responsive when contacted for questions. I can't forget to mention the value for the money! They have the best deals when purchasing laundry packages. Having them help me as truly made a difference. I highly recommend trying this out even if it's temporary or a gift to yourself every so often. It's so worth it. These people are doing God's work out here!!!!!

They have new hours posted on their door. Please note their updated hours are: Mondays-Fridays 7AM…read more- 6PM, Saturdays 9AM - 5PM and closed on Sundays. I needed to have a long wool coat dry cleaned. I was quoted a price and given a time frame to stop by and pick up my coat. I'm not familiar with prices, but I was quoted $27 for a full length wool coat and a week turn around time (just wanted to give a reference, in case it's helpful to other people). I didn't mind the long turn around time because it wasn't really an urgent matter for me. There were no surprise charges or extensions on the time for the service. My coat came back and is as expected. This location was super clean and organized the couple times I have come in. The lady, Jenny (spelling may be incorrect), that is there was really friendly and approachable. I have also observed her interact with other customers, and I've only ever witnessed pleasant interactions. There is ample parking. The location is also in a safe area close to George Washington University Virginia Science and Technology Campus. There are restaurants and other shops and services nearby. They offer alterations as well, but I have not had any need for this service. Should I use it in the future, I will update the review. I will most likely continue to use their services when I need it.

I called today to see how much a knit dress with no complicated hem cost to hem. It was $45!!!!…read more My daughter lives in NY and they don't charge that even there. Rip off