I hired this water mitigation company after I had a flood in my house. I mainly dealt with Geraldo…read more He was very responsive any time I had a question, (Which I had a lot!) I didn't know anything about this kind of matter but he practically and patiently held my hand through it all. It was stressful but this company they took care of business right away. The rest of the staff was very professional and knowledgeable as well. They knew what they were doing! I would highly recommend this company with flying colors. Thank you Geraldo and staff!!

We hired Haztek after the Palisades fire to left light smoke & asbestos dust in 2 areas. What…read morefollowed was a nightmare. Their work increased contamination in the exact areas they were hired to fix. Over a period of 2 months they failed multiple clearance testing, left visible ash behind & caused over $50K in unnecessary damage. Haztek advertises as experts in asbestos, lead, mold & fire but only hold a general contractors license. You can verify this on the CSLB website. Our experience has been devastating and I strongly warn anyone considering hiring them to read all their reviews and look up what they are actually licensed for. You'll find the majority of 5 star reviews are from customers who had phone call consultations and never actually worked with this company, which is misleading but not surprising given the things we've learned about Ami. Do yourself a favor and avoid at all costs!

I was forwarded to this company by ServePro who was referred to me by State Farm…read more Your company cancelled their appointment with me because someone called out sick. I know that because one of your office staff called and left a voicemail. She stated someone called out sick and re-scheduled it for the following day without my consent. When called back to speak to Genevieve, the male I spoke to told me she was not available and he scheduled a Saturday appointment. THEN I kept getting calls I was at work and Jasmine left me a voicemail asking me to move the appointment sooner. If your company is not able to take an appointment on Saturday then whey did they make it in the first place? I do not know what your company told ServePro but ServePro accused me of delaying the repairs to my own home. That is its own issue but if it is true that your company is spreading false information to avoid looking bad, you should be made aware. Like I said, that is a separate issue. The rep that came and did the testing was fine and I have no complaints about the actual work. Having water damage and the subsequent repairs is a nightmare. I am essential worker and I work 11 hour days. At this moment, during a pandemic, I do not have the luxury of a of time or flexibility. I moved around my schedule to accommodate you. When I schedule an appointment, I keep it. I understand people get sick that is understandable. Sometimes things like that are beyond our control. What I resent is the poor manner your staff handled the scheduling of the appointment and essentially added more stress when it was not really necessary. If I never have to deal with your staff again, it will be too soon.

Very disappointed with this company and their utter lack of customer service. This is in regards…read moreto the Clearance Testing of mold and water they did on my home yesterday, 9/26/22. I have a AAA claim and this whole process has been a bear. The clearance tester was supposed to bring a form for me to sign prior to entering my home. When I arrived he was already in my home testing, as the remediation company I am working with let him in. I was told I would be given the results the same day most likely in the early evening. They are now holding my report hostage and have refused to give it to me! I drove over 22 minutes drive to their office in Westlake to bring a check and pay in person. A person named Ann (customer service) in the office refused to open the door. They are treating me utterly disrespectful. Would they have done this if they were billing AAA directly? I think not. Because I asked them to send the bill to me instead of AAA, I am being treated differently. And because their clearance inspector did not have the form I was supposed to sign PRIOR to him commencing work, they are holding me and the report hostage. My email this afternoon to them: "I am a senior citizen, have been spending all morning and afternoon up until now and no help. "The restoration company was scheduled to work on my home today and I was told by AEG I would have the report back last night. This is unkind and not right. "Please send the person who inspected by home yesterday and bring me the proper documents so I can give him my check and you can release my report. "This is none of my fault so please follow up appropriately." Shame on them!!!

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!

We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.

This company came recommended by a realtor for some plumbing repairs. Unfortunately, the quality of…read moresome of the work is subpar. One of the tasks was to replace a bathroom sink, but the plumber chipped the countertop, failed to seal the gap between the sink and counter properly, left large amounts of unsightly residue on the sink and countertop, and did not use the mounting brackets for the sink properly. Drypro was also tasked with applying caulk to various places in the apartment. Unfortunately, the plumber applying the caulk did a very messy job and did not smooth the caulk bead well. There were globs present and nonuniform streaks present along the windows and counters. In some places, this will need to be redone. Drypro completed the other tasks requested fine, so be careful to inspect all work done by Drypro carefully.

Seems like every time I turn around this year something else breaks in my 20 year old home. Most…read morerecently, the pipes under my kitchen sink came apart. I'm not sure how long there was a leak, but I was fearful that mold would result. Dry Pro was able to come to my house the next day and begin work immediately. Thankfully, the damage was contained, and they were able to remediate the mold and repair the water damage to my cabinet within 36 hours. The tech, Bear, did a great job. I will definitely call them again if I ever have another issue like this one.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.

I've dealt with a few different environmental companies as a realtor…read more Elite environmental went above and beyond my expectations. Called to make an appointment. They came out that day. Awnsered all my questions thoroughly. Other companies took more samples than needed just to charge more and couldn't justify why they were taking this many samples. Elite took enough samples to do their job efficiently and awnsered all my questions. Got the results and a report next day which I haven't gotten from other companies. Will continue using Elite

Very satisfied with their work. Would recommend this 10 times out of 10..owner is a great guy and…read morevery vigilent.

I highly recommend Radon California. Jason helped me understand my situation and was not pushy…read moreabout his solutions. I was in the yellow zone and decided better safe than sorry. Jason installed the latest and greatest "radon well". He communicated well, he was punctual, he was concerned about my outcome and he did everything he said he would in the time frame that he told me. And the results indicate that it has worked. My radon numbers are way down and have stayed in the healthy zone ever since the install despite some rain which typically pushes numbers up. Highly recommended!

Jason and Mike did a great job with my house in Westlake Village. They brought my radon levels down…read moresignificantly to levels where I no longer stress about any sort of exposure to myself or my son. They started working immediately on two systems on my house and within two days my meter was at 0.4. Thank you!

Burns company were prompt Explained the process perfectly Did a great job…read more No issues or problems Happy with there work

Burns crew was supposed to take two days to do all the work but stayed and did it in one…read more I am very appreciative!