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PuroClean

5.0 (1 review)
Open • Open 24 hours

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Services - PuroClean

Damage restoration

Mold remediation

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4 months ago

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Seven Wonders Construction - Laundry room reno

Seven Wonders Construction

(4 reviews)

I was all ready to hire them to renovate 3 bathrooms and paint a 2000 square foot house, when the…read moreowner presented a one-sided contract and refused to agree to maintain insurance and provide a certificate of insurance and comply with all applicable laws. He insisted that despite a 1-2 year warranty, the customer had to identify all defects within 5 days of completion of the work! Add to that the owner's refusal to speak to the customer and instead deliver the message, "We're not staring your job tomorrow" by clerical staff, this contractor should change its name to Seven WARNINGS!

Seven wonders construction completed the demolition and rebuild of our laundry/mud room. The crew…read morewas on time, professional, extremely neat and communication was excellent. The craftsmanship is above and beyond what we had hoped for and we are thrilled with the end result! Noel, the owner was on site on the last day to work and inspect everything and ensure it was to our satisfaction. We would happily refer them to others and utilize their services again ourselves. Seven wonders construction completed the demolition and rebuild of our laundry/mud room. The crew was on time, professional, extremely neat and communication was excellent. The craftsmanship is above and beyond what we had hoped for and we are thrilled with the end result! Noel, the owner was on site on the last day to work and inspect everything and ensure it was to our satisfaction. We would happily refer them to others and utilize their services again ourselves.

Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(133 reviews)

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

STAY AWAY FROM THIS COMPANY. Had issues with our sewer line…read morebacking up for a while and had them put a few times to snake and clear the line. Was told multiple times it needed to be replaced because jetting wasn't an option. Fast forward to the most recent time we had them out to snake and this guy tells me it needs to be jetted actually. I tell him what I was told before and he assures me that I can in fact be jetted. I said I want to hold off so I make sure I have the extra $700 the jetting will cost. He comes back out a week later WHILE IM AT WORK and does it anyway. I am just sent an invoice. I did not approve of that work at all and then had a horrible experience trying to speak with anyone regarding the issue, none of them communicating to each other, and them threatening collections of I didn't pay. AND NOW, about a year later the line is clogged again and after sending a camera down it looks like it was never jetted at all. Was offered a discount on future service. An actual joke.

PuroClean - damagerestoration - Updated May 2026

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