Very friendly service , easy to deal with. Clean and safe, decent rates I have no complaintsread more

Love this place! Great customer service & very clean & secure units. Highly recommended! Mom & pop…read more- not a chain. I have rented from all the big chains & they all suck. They raise the rent like 3x a year, crappy customer service, dirty & not secure. Privately owned makes a HUGE difference!

Very friendly great service really convenient to get in and out and good prices. I can highly…read morerecommend them

Joan , I did not ask for a $25,000.00 reimbursement. I asked to be refund for 13 months rent on my…read moretwo units. From March 2017 to April 2018, I spoke to your office Manager in March of 2017. I was informed you had recently had a RAT problem. I looked at my storage units, but since I'm a disabled Veteran wheelchair bound and was on my way back to the VA Hospital I could not handle the situation that day. I asked if your company would assist me since the Rats were your responsibility. But you responded with you could not help me. You failed to inform your tenets of the rat problem when you knew about it. And you refuse to take responsibility for it. I'm asking to be reimbursed for the rent I paid after the rat infestation, and you say your insurance does not cover it. 1) I gave you the opportunity to have someone there when I moved my things out. You did not want to. 2) I asked if you could assist me since I'm a Paralyzed Veteran. You refused 3) You refuse to offer me any compensation for my damaged personal belongings.

Try to call them many times when I was out of State they never pick up the phone, sometime the call…read morego to another storage place. I have a friend that clean the storage area and the lady say I didn't pay in January, that I dispute my payment from the bank, I did but the payment still gone throw, that mean I already pay in January a friend went to clean the storage and also pay again for January, I have proof they take the money from the bank. If you going to used this storage pay in cash , they would take money out of your card without permission.

Getting a storage space was quick, easy, and a lock is included. The manager is super nice and…read morehelpful. Love that they are all drive-up spaces. Unit was very clean and there are many security cameras I didn't want to take off a star for this, but there no lighting in the individual spaces (at least the small ones), so bring a headlamp, or I'll often flip my car around and use my headlights.

The place sucks because you can not pay your storage bill by credit card…read more As well as you are not able to pay your storage bill online either. They only take checks I mean come on who uses checks anymore. You have to remember to coke in to pay your storage bill each month. But the good thing is the owner is very nice and if you are a little late he is very understanding about the issue I am complaining about. So for that reason this place deserves four stars for the good customer service.

Be cautioned and forewarned: There is an employee at this…read moreplace that likes to steal things. I left my keys on the counter one day while checking out when I walked back in to get them they were not there there was only one person there the employee. I was only in my storage unit and in the office and nowhere else but my keys mysteriously just disappeared. When I came back up a few weeks later of course not having the keys to my unit I had to have the locks cut. When I inquired about using a bolt cutter I was told that it would be $60 Perlock to be cut. I was then told that the storage unit place itself has master keys to all the various luck companies and locks and that for a $60 Perlock charge they would open the lock for me. The charge was to pay for the service of having the master keys and for the trouble of having to open up the lock. Of course not having the money to pay for it I beg and grovel to use the boat cutters and ended up finally cutting the locks off and buying new ones. I had rented three storage units there. When going to open up one of them I was Not only shot but angry as well when I saw the unit and the items were turned upside down and boxes have been opened. Talking with the owner if you weeks later I found out that there is no such thing as having master keys to the locks. Putting two into together of course it's pretty easy to figure that out that the employee had to take my keys and was going to charge me the fee for using my keys on my locks. I informed the owner of this he told me to never had a problem before and said he would take care of it. I've been gone for a few months and unplug my returned recently that employee is still there I was told he would not be. I've now cleared my units out and have been going through and taking a list of what is here and what is not. I am finding several items missing and I'm not happy about it. They were very sentimental things and some very expensive and important things. Some things were from my mother Who just recently passed away. This is unacceptable crap for myself I don't know about you but I would really think twice about renting a unit from the company. There are several of the storage units and 29 palms to consider before this one. I am not going to contact the police and file a report on this. I guess that the owner did not figure that I am certified in fingerprint forensics and I did lift fingerprints of led of several items including the door. We'll see what happens when it's run through AFIS.

This is a fabulous storage unit location. It is so easy to access. it is completely secure and well…read moremaintained. the storage units are the perfect size. I can't believe how convenient it has been. I highly recommend!

We were sooo lucky to have found a new place to store our motor home. Alex & Cheryl have been so…read moreresponsive with our questions. We feel our motor home is safe storing here and have never had any issues in the 2 + years of storage! You couldn't find a better place so close to where we live! Couldn't be happier

We were sooo lucky to have found a new place to store food truck trailer . Alex & Cheryl have been…read moreso responsive with our questions. We feel safe that our food truck mobile is safe there and have never had any problems with the parking. good service thank you to Alex and its always clean

Rick and Kathi have served us now on two occasions. The service requested for storage was…read moreimmediately available and the space requirement was perfect that served our needs. They run a clean operation and are the nicest folks you'll ever want to meet, I recently had to clear my storage since I moved to another state, they were very accommodating while checking on me to ensure I had water and asking if I needed assistance in any way....I appreciated the gesture! I give them a 5-Star for their customer service, storage availability, and the value was spot on. That makes a difference when dealing with businesses. Thank you Rick and Kathi, we won't forget ya.

Beware! Do not put any of your valuable things in these units. Our lock was picked and things…read morestolen from our storage unit. It had been at least a year, possibly more, that we had last been in the unit. When we arrived Sunday, we realized our key did not fit the lock and that the lock was a different make, than what we had. We got the manager to cut the lock for us and when we opened the door, we realized things had been taken. We actually found our old lock inside the unit and yes, our key did fit our lock. IT HAD NOT BEEN CUT OPEN. We will be emptying our unit because we no longer have confidence in the Security here.

I've done business here for about 5 years on and off. I will go here first if I ever need another…read morestorage unit! Everything is very secure and I feel like I could store very valuable items without worrying about it being broken into. I would say it's almost impossible. The woman who owns this business is very sweet and flexible.

Zero customer service. Not bad customer service. ZERO service. They do not answer the phone. For…read moreexample, can't get through the gate because the app is bugged? Too bad. Nobody answers the phone or helps. You may not be able to access to your unit. I DO NOT recommend anyone use this storage service.