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    Purely Paws Spa

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Purely Paws Spa

    Bath and groom only

    Full grooming

    Pet haircut

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    2 years ago

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    2 years ago

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    Emily C.

    Thank you Karyn for your review!

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    Paddock Lake Pet Services

    Paddock Lake Pet Services

    (12 reviews)

    Sue and Katie groomed my big black dog, Dingo. By her name, you can guess that she is a little…read morewild and quite hairy, and maybe not trained...at all. I took a chance and brought her in, in the back of my pick-up truck. I brought her in on a rope as she was panting and trying to run away. Sue took the rope and got a treat and somehow kept her fingers, and Dingo was all in her hands. When I picked her up, she had a striped bandanna on, smelt like strawberries and she no longer had long wild claws, but short tamed paws, and she wasn't even barking! Oh and she was shiny, I knew she was black but I'd only seen her with a brown tint...which now I know was dirt. I never knew she had a shiny coat under that mess. Katie had given her a stress reliever, massage bath and she relaxed and I guess enjoyed her day at the spa..so much for being a Dingo... I highly recommend Pet Services for your pets grooming needs - the price was great and the service was excellent. Thank you Sue and Katie! Once I can wrangle Dingo up again, we will be back for you to do your magic.

    I would not recommend this place at all. They have no customer service skills. They come off very…read moreabrupt and try to turn it around and say your the one who is rude. We have gone their before with 2 dogs and both times there was a run around about not having one of our dog's vet information (when clearly they had it because they would have not performed any past services if they had not) and very quick to tell us than we need to cancel the upcoming appt. without wanting giving us a chance to call back with the update information required. When I called back to let to ask them what their email address was so that I could resend it (again) and asked them to have their paperwork updated so we wouldn't continue the same issues, they got very defensive saying that it was me who was rude. The conversation did escalate and I am so happy that we are now going to another place. As much as we would like to support small businesses, the downside is this place feels like they can treat people anyway they like. My mother says the older lady is nice, but the young one who I had the displeasure of speaking too is very snotty! It's a shame the dog in question has been there at least twice within one year and they give us a hard time each time because they for whatever reason are not up to date with how they file their records. Bottomline there are too many groomers out there and in MY past experience I have always had a great experience with groomers, pet lovers are usually so nice....oh well this is on them for me writing this review. I have an appt. tomorrow @ 7am for another groomer. made the call, they asked if they were up to date on shots...yes they are...please bring with you when you bring the dogs in. Boom! Done......

    Purely Paws Spa - groomer - Updated May 2026

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