I recently worked with Dan to buy a tennis bracelet for my wife's 50th birthday. From start to…read morefinish, Dan was a consummate professional. His knowledge of gems and how the industry works was impressive, which was important to me since I hadn't made a jewelry purchase in some time and there are a lot of variables to consider. Dan was very easy to work with and I would undoubtedly work with him again in the future. Highly recommended.

Dan is the best. I asked him to give my engagement ring a new setting and challenged him to find…read moretwo rare cut diamonds to add as accents. I didn't realize how difficult this task would be. Dan took on the challenge and really delivered. He found stunning diamonds that fit the design we created. With the new setting, the ring exceeds my expectations. It's really beautiful! And throughout the process, even though it took longer than expected (totally understandable), he kept me in the loop and I felt I could trust him the entire time. He has great customer service and a passion for what he does! I would highly recommend him to friends and family.

Just moved to the area and needed a watch battery. Staff was very welcoming and while I was used…read moreto waiting two days in Newtown, my watch was not only ready in three hours, it was cheaper that my jeweler in Newtown. I am now a regular

Over the course of four years, this small store has exemplified the notion of great customer…read moreservice. Their stock is appealing, their prices seem fair (and they always take seriously your limits) and their willingness to help is just wonderfully satisfying. Whether you're buying jewelry or just getting watch batteries (which we do a lot of), it's always a pleasure to do business here. We admire their consistency.

Had a great ring re-sizing experience. I dropped it off for a week and not only did he re-size it…read moreperfectly, but he redid the gold band for me so it would be more sturdy and last forever. Much appreciated! Was great at communicating when it would be ready by.

I was recommended to go to Sevan jewelers by our Armenian priest. I had my fathers diamond to be…read morereset. I showed him a picture of the designs of settings from a major catalog, and asked him if he could produce a setting exactly like the picture. He said no problem. The diamond was large, and I told him I wanted the designs on the sides to be the same ratio, to the center stone, as in the picture. Is that too hard to understand? He shrugged it off like, I was an idiot for asking that. He assured me I will get that ring, exactly, with the diamond I gave him. Don't ever trust this person to mount anything of value to you. When I got the ring, the side designs were 20% smaller than the dimensions of the center stone. He evidently, got someone to cast it, without telling them I wanted the proper dimensions of designs, relating to the size of the diamond. I wanted the same proportions as the picture. So I received a ring, that was NOT what I asked for. He didn't relay any information to the people that were casting the platinum ring!!! He led me to believe he had total control. He didn't cast it, all he did was mount it. He said he was sorry, and didn't even offer to fix it. I paid $1700 for a ring , I didn't ask for. I thought jewelers were smart enough to know what ratios, or proportions meant. But this guy, doesn't care, he just wants his money. I'm armenian, and I thought I could trust him, but don't trust him, unless you just want repairs. He's probably OK at that. I don't want anybody to make the same mistake I did. Judy Piranian

Took my son there recently to have his new watch sized. Never been there before. Easy parking,…read morefriendly staff. They gave me a decent price on a damaged gold ring that we had. The cost for adjusting watch was very affordable. Highly recommend their services.

Had trouble with my watch. Stopped in and let them know. I was out the door in less than 5 mins…read more Thumbs up and will be back.

Honest, Fair & Trustworthy -- Your search is finally over…read more   Arlo's Crate buys and sells gold, silver, coins, collectibles, and other valuables.   For a fair and honest appraisal from people you can genuinely trust, look no further than Annette and Dani, owners of Arlo's Crate located at 410 Main St, Plantsville, CT 06479. (475) 339-4019.   Annette and Dani are knowledgeable, fully licensed professionals, and--most importantly--honest and trustworthy. Qualities that can be hard to find when you're relying on someone to tell you what your valuables are really worth. They take the time to fairly evaluate your items, explain their value, and treat you with respect without pressure or games. You immediately realize their reputation and integrity matter more to them than making a quick deal.   Arlo's Crate is the place to go!

Great place and great prices for jewelry repair and awesome handmade jewelry owner is very…read morefriendly and professional

Wow! My ring looks brand-new. I can't stop looking at it. Excellent customer service, Marcel is…read morevery friendly. When I need new jewelry or repair- this is where I will go. The kids even left with a little souvenir. Very happy we went to Mab Designs. I highly recommend it. The jewelry and his work are beautiful.

Find a reputable jeweler elsewhere. Michael is awful to work with and the craftsmanship on repair…read morework is horrendous. My wedding band was "fixed" and the two rings were soldered together off center. Michael is clearly only interested in customers who want to buy something new, from his available inventory. My advice is to go elsewhere,

The most upsetting experience I have ever had with a jewelry store. I ordered a wedding band for…read moremy fiancé that was time sensitive and was told it would be all set. Supposedly I was called (no call no message to be seen) to let me know there was an issue. The remedy for this was to give me the wrong band for the wedding and then return it to get the right one after. Totally unacceptable to not follow up with a customer if you didn't hear back from them especially one that paid a deposit already. Knowing there was a time crunch to just leave it hanging was very poor business practice. DO NOT RECOMMEND!

I needed a good jeweler to help me size & sauder my wedding band...she did it all & gave it a nice…read morebath and had it ready for me in less than 24 hours...she knows it's important for a bride to have their wedding band. She did an awesome job at a fair price, without sending it out. I would highly recommend Amy!

After my mom passed away, I ended up with her engagement/wedding rings and some other jewelry…read morepieces that I knew I'd never wear. However, I wanted to preserve her diamonds so I could always feel that she would be with me. Found Amy quite by accident and after a few consultations, Amy came up with several detailed sketches of necklaces that she could make for me from simple to extravagant. I made my selection and just picked up the piece and it is gorgeous! The work is very detailed. It's everything I hoped for. Amy is a friendly and knowledgeable goldsmith with wonderful design suggestions. I highly recommend her if you are thinking about having any jewelry redesigned or repaired.