Mike is the best jeweler I've been to in years! I was…read moresearching for a great jeweler like I once had and kept finding the complete opposite or outrageously priced. I found Mikraft Jewelry and Repairs and so pleased that I did! I was very happy with Mikes price and how my jewelry came out that I've been trusting him with my jewelry ever since! Mike and his staff are friendly, very honest, fair, knowledgeable and explains everything to you. Mike has worked on many of my pieces. Anywhere from customization to a diamond ring to making me custom earrings and doing beautiful repairs. Mike takes great pride in his work and it shows. A great jewelers craftsmanship is not just making a piece look pretty, it's mastering the art and skill of making every piece beautiful that will also be durable and last for years with excellent materials. That's what you'll find with Mike at Mikraft jewelry and repairs. You can definitely drop off your jewelry knowing it's in good hands and you're extremely happy with the end result. Don't waste your time like I did at other places. Go see Mike!

I unfortunately wouldn't return to this jewelry store. I was charged $140 for three jewelry…read morerepairs, and I felt the pricing was excessive for the work that was done. More importantly, I was disappointed with the way I was treated when discussing the charges. The interaction felt rude and unprofessional. I understand that jewelry repairs cost money, but I believe customers should be given clear pricing and treated respectfully. Based on my experience, I would choose a different jeweler in the future.

Brett at Pure Silver is a "golden" genius. He beautifully and meticulously soldered 8 charms I've…read morebeen collecting for several years, onto my gold charm bracelet. The most difficult was soldering a bale onto a real 14kt gold thimble (an homage to my tailor grandmother) and then attaching it to the bracelet. He was very kind and patient with me and understood how sentimental I was about each charm's story. Lovely man. Lovely experience. Highly, highly recommend!

Excellent work with both jewelry design and repair. Armand is a pleasure to work with.read more

Armen did a wonderful job creating our custom engagement ring. We met several times and I was able…read moreto communicate my vision to him. The final ring itself is gorgeous and extremely high quality. A really great experience! Thank you Armen!

Have been coming here since he first opened and still have jewelry purchased and repaired. Had…read morewatches repaired and earrings. Great service and tell you how it is. Prices are great on purchases and repairs.

Poor selection. They seemed to have alot of fake diamonds and cheap watches. Not impressed with the…read morejewelry selection. Overpriced. You can get better deals online.

Stopped in looking for machinists tools and they didn't have many, they had the basics. But they…read moredid have a wide variety of power tools and a vast collection of musical instruments and equipment. This place has a little of this and a little if that. Some coins, some jewelry, some housewares... worth stopping in and checking out what they have.

Josh is Very Knowledgable about the items that he Sells he's straight forward and honest . his…read morestore is Packed with Every tool you'll ever Need and some you wish you Had , also an amazing collection of gold and silver coins my only problem is I wish I had more money to spend.

Alex my store clerk was exceptional, accommodating, welcoming, warm and so courteous. It's…read moredifficult as a senior citizen to receive non- judgmental customer service these days but Turgeon Jewelrs delivered. I'm thrilled with how clean the got my existing Jewelry, took in my diamond ring for resizing and I even purchased a " Revilla" necklace here too! I will definitely be a loyal customer and appreciate their excellence!

I knew nothing about ring resizing and didn't even really know where to begin, but I read a few…read morereviews and decided to trust Turgeon Jewelers. After a proper sizing I was shocked to see how much my finger has changed in 15 years. I was given a pickup date a week out and received a call a few days later letting me know my rings were ready. After a year of being unable to wear them, it's so great to have them back where they belong, and in such pristine, like-new condition. I'm very happy with the great job and surprisingly low price.

My husband and I have been customers of Gem Jewelry for 35 years. The quality of customer service…read moreis top notch. Cheryl, is amazing at what she does! Her personality and professionalism is the reason we return time after time. We can't leave out Glenda and Jennifer as well....great service. Doreen and Jerry Clapis

I give Gem Jewelry in West Hartford "zero star" stars are for when the customer receives good to…read moreexcellent service. Today is September 29th. On June 18th I left my bracelet in to Gem for a repair, and shorten by a few links. It was measured, my wrist was measured, extensive notes were taken. On July 25th. I hadn't heard from them, (one month and one week since drop-off) I returned to the store hoping it was ready for pick-up before my vacation. No it was not. While on vacation ~ some two weeks later ~ I received a text, "your bracelet is ready". After my vacation, on August 20 (two months and two days since drop-off) I returned to the store to pick it up. The repair had been performed, but the bracelet had not been shortened. Oops... Today September 29th ~ they texted again "your bracelet is ready" After a three month, and 11 day, long wait for a simple repair I picked up my bracelet. Oh yeah, the bill $107.00. You know what they say "once bitten, twice shy" Count not submit this unless I clicked on the stars...

This is a family owned business for almost 30 years! Great prices, fair and the owners won't rip…read moreyou off or overcharge you. Mr. Pratt is very honest and upfront about his opinions and is helpful and extremely talented. You won't regret putting your faith in him and spending your money here. Take a trip, check out this place and support a local business!!!!

I brought my mothers engagement ring in because the diamond fell out. Luckily I found the diamond…read moretoo. They did a beautiful job fixing it and were so kind to me when I started crying because my mom had just passed away. I would go back for other things.