My wife had been coming here since it was opened by Jen quite a few years ago. Before that, she…read morefollowed her at another location, however: Anytime she goes, Jen had been nothing but pleasant to her, and she's always made her haircut/color etc exactly what she has wanted. I have yet to hear her come home and complain about her service. Yes, this is a little more expensive, but this isn't a chain beauty salon. Look, if my wife travels an hour and 10 min to see her...it's well worth the travel. There had been a few times that she has been late and With a courtesy call on my wife's end, again- Jen has been VERY accommodating. Keep taking care of my wife Jen... she thinks the world of you... Here are the pics to prove it. By the way- Hi Jen!

I've been seeing Mary for years, even before she moved to Suite 115 Salon, and I couldn't imagine…read moregoing anywhere else! She's become my go-to stylist--I trust her implicitly. Over the years, she's helped me transform from fully blonde with short hair to my natural hair growing out to my shoulders, and back to a beautiful blonde balayage. Mary is not only an amazing stylist, but she's also such a great listener. Honestly, she's my unpaid therapist! Every time I leave her chair, I feel so beautiful, and her soft curls are always on point. The whole salon is gorgeous and welcoming, and it's such a treat to see everyone's hair getting styled. Every client walks out looking incredible. I absolutely recommend Suite 115 Salon, and I highly recommend Mary--she's truly the best!

This was my first time here. The place was obviously popular. I asked Italian themed nails, and…read moreAaron delivered!

Great service and easy to make an appointment. I was happy and recommend to others.read more

Not only is the staff amazing, but the quality of work is untouched! My favorite hairstylist and…read morecolorist is Dawn. She will make you feel beautiful and do exactly as you request. What I mean by that is most times you ask Hair Stylist to only takeoff a little they takeoff a lot, Dawn makes you feel very comfortable and only takes off a little. The shop is clean and very today looking and located in a shopping center that has plenty of parking. They also offer an array of products for your hair. You can tell the employees all love working there because they all have a positive rapport with one another which I think helps with the quality of energy during your visit. Especially when sometimes your visits are four hours at a time. We don't currently live in Chicago, but every time we are in Chicago area we will visit the sorelle salon!

Unfortunately, I haven't even been able to have a service to provide a proper review, as the…read morebooking process is incredibly frustrating. I wanted a cut & color, but when trying to book, instead of being able to reserve an appointment based on the services you want (like most salons nowadays -- hello, it's 2025) or even having a main salon number to call -- you get sent to a page with each stylist's individual numbers. I contacted 4 people, and reached a voicemail each time. I recently moved into town, and was looking forward to being a few blocks away from this salon so I could make it my "regular" spot, but looks like that won't be the case. This should be an easy fix that I'm sure would get you more customers -- do better.

I'm a guy with thinning hair and what I have is difficult; colic's and other fun follicle inspired…read morechallenges for anyone trying to cut it. For the past two years I have been using a clipper, one length all over, its boring. So I decided to try Spa Bleu. The service was great, from the time I entered to the time I left, the entire staff made me feel welcome. The facility (West Dundee) was clean and fresh; not that chemical smell you get at many hair salons. Christy was the lucky person to tackle my mess of hair. Never once has a person been able to tame the colic, cut the hair I have and have me accept it the first time out...for that matter never even the second, but Christy did. On top of an amazing hair cut I got a scalp massage that was really a massage and a hand massage (a first when getting my hair cut). The experience was great, Christy actually paid attention to my hair, while still making the conversation comfortable not creepy like you can get at other salons! I think after five years of living in the West Dundee area, I have finally found a place to get a hair cut that fits my lifestyle and schedule.

I have been here several times and the experience is typically very good. My last experience for…read morea mani/pedi is mixed. The pedi was very good. Tech recommended the most beautiful shade and was very happy with the result! The mani was another story. My nails are natural, and length is uneven. Which I am okay with. I don't do mani's very often but had a wedding. The tech asked if I wanted to keep length on my pinkies (longest length) and I said she cut trim some. Well, she cut down ALL my nails even below the length of the nail bed. Never in my life have my nails been trimmed so short. Like stubs. While a few of the nails were shorter, many of them had length. I didn't realize she had done this until she had finished the first hand, so at that point the damage was done. I didn't want to say anything to offend her at that point, but was upset about the situation. When she finished I told her that my nails were shorter than I wanted and that no other tech had ever cut my nails so short. And was there a reason she that? Her response was that she made her best judgment to cut them that way so they would grow out more evenly. That was not her choice to make. While she spent a lot of time shaping and cleaning my nails, I was very unhappy with the mani service, and don't want anyone else to experience what happened to me.

This review is for hair color only. My hairdresser was Stephanie and she did an excellent job. I…read morehad previously gone somewhere and the color that I wanted hadn't turned out well. I was highlighting my hair before, I'm a natural brunette. And I was trying to hide the gray hairs that have cropped up. So this fall I decided to go dark brown almost black, with red highlights. What I had was mostly red and my natural brown at the bottom of my hair. Stephanie was able to correct this, the process took 3 1/2 hours because my hair is very long and very thick. We realized at the end that because my hair has been highlighted previously that some of the red didn't take. Not to worry, Stephanie said. She said that correction was baby steps and that there were ways to get that hair to take the red. What I liked was the time that she took to do my hair, she was very meticulous and the way that she was making sure all the strands were covered. Also I appreciated her advice on how to keep the red. And I really like that she told me if it's not keeping, you can come back, we can fix this, not a big deal. It was really comforting to know that someone cared about my haircolor as much as I cared and I really appreciated her service.

I went here for a haircut once and loved it. Later scheduled an appointment for a root touch up and…read morehad to cancel due to an emergency that came up. The next time I tried to reschedule the owner had an attitude because I cancelled even though I apologized. I called back 3-4 times again wanting to schedule another appointment and they kept saying they're booked. Like really? You have no availability ever no matter how early I book? Lol anyway, the last time I called it kept disconnecting so I called from my friend's number and they miraculously picked up. When I confronted them about why they have me blocked they said it must be a problem with their line and no one blocked me . Ya never referring anyone. The girl who cut my hair was nice but with this snotty, entitled attitude I won't be caught dead going here.

My nieces come here to get their hair cut. It's not super fancy but it is super affordable and…read morethey're great with children! Their hair always turn out great and they go so quickly that my nieces don't get annoyed for having to sit still for so long. Last time I was in here with them I decided spur of the moment to cut my hair... I have super long hair and ended up having enough to donate. She did a great job and since I donated my hair cut was free!

I started going here at a friend's suggestion. I was a little nervous. I shouldn't have been…read more Laura has been giving me a fabulous cut & color at a reasonable price. Check this place out!

This is not the first time Brittany has colored my hair incorrectly, and I am very disappointed. I…read morechose to give her another opportunity because she had done my hair correctly in the past, but unfortunately, the result was once again not what I requested. My hair was highlighted incorrectly and turned platinum blonde, which I never asked for. It appeared to be over-processed, or the wrong toner was used. I typically require a level 9 toner, and it's clear that was not applied. Because of how poorly the service turned out, I had to find another salon open on a Sunday to correct it, as it was not suitable for work. At this point, I am requesting a refund due to the repeated issues and the additional time and expense required to fix the mistake.

Very clean and Well looking salon, Owner is very respectful and kind. I've had 3 different hair…read morestylist and all 3 never failed to impress!

My stylists is Marlene. I'm so happy I found her through IG and saw her work before making my…read moreappointment. She listened well to my ideas and also gave me great feedback of what will work. She took me from my warm, brassy tone balayage, to a more lighter and fresher tone. I've gotten nice comments and compliments since. Thank you, Marlene!

Just love it here. I get attention paid to my requests and and get an excellent cut every time…read more Time is taken on me. I never feel rushed or neglected.