Great office. I saw dr. Chou for my annual exam. Great doctor. Great staff. Great waiting times

Great experience. Very clean office. Communicative staff. I always feel very comfortable.

Really pleasant office, nice front desk staff, nice doctors nice other staff. Doctor was very kind and great bedside manner, I needed an ultrasound and bloodwork and was able to get it all done there are at the same visit. Everyone was very kind and gentle. read more

I did find the office to be kind, and the office to be beautiful. However, I went there specifically for PCOS treatment as the website says this is a specialty and was disappointed by the lack of attention and consideration. They wanted to prescribe birth control (which I can't take for a number of reasons) and advised that I lose weight (gee thanks). After that the doctor was out of ideas. Again, the staff is largely lovely, but my experience was disheartening. read more

I came in for my annual visit and Dr. Lina was very knowledgeable and friendly. She gave me a lot of information and the appointment was very quick. The office was clean and everyone I interacted with was very friendly. Exactly what I'm looking for in a doctor's office. read more

TLDR: A lot to love at this practice, and a lot to feel extremely frustrated by. The pros: Provider quality is great. I've never seen someone here who didn't listen to my concerns. Providers/nurses/assistants are generous with their time and kind. The offices (have been to all 3 locations) are clean, comfortable. I've always had good experiences with the front desk staff. Cons: Everything that happens between visits is a nightmare. Either they have no systems in place for ensuring continuity and oversight or they are so overworked that things just slip through the cracks. And, for the record, this is not based on one bad experience; more like 5+ incidents. If you are coming to the practice for pregnancy and rotating through providers like I did, you REALLY need to be your own advocate. For the 20 week anatomy ultrasound (which we were told was so important that we should wait to tell most people we were pregnant until after we made sure it was fine), they ran out of appointment spaces and sent us somewhere in bay ridge. Then, no one ever called about results (leaving us on edge about whether things were fine) and when I called, was told I needed to get my results from the other place (which wasn't even a pure obgyn practice and where I wasn't even a patient.) Three separate times, abnormal results were published to my online account and no one called to explain them to me. When I called to ask what I need to know, there was no urgency in getting back to me - just told to wait 24-48 hours for a tech to call back. I've even been prescribed medication with no information about what it's for or what came back abnormal, leaving me wondering if/why Im supposed to take the antibiotics that the pharmacy had time to fill and deliver before the practice called to tell me why they were prescribed. At my 39 week appointment, we were sent to the hospital to be induced. When we showed up, the hospital had no record of us as they had not sent notice that we were being induced for medical reasons, so my partner and I sat in triage from 8pm - 5am the next morning. When I went to my 6 week follow up, I asked if I had had a blood transfusion during labor because I was charged for it on my hospital bill and I didn't recall that happening. They said they didn't know and didn't have my chart in front of them and left it at that. Your best bet is to try to get to know someone there who will look out for you - which is the only way I was able to get my medical forms filled out on time so I could be paid for parental leave. It such an obnoxious situation because I truly love each appointment on its own, but I feel like I can't keep coming back to a place where everything slides through the cracks once you're not there. read more

This was my first time here and the experience was seamless. The Beyoncé playlist was also plus!

A seemingly well organized practice - there was a bit of a wait in between but otherwise great. The doctor and nurses were super helpful, answered all my questions and moved me through my visit in a very organized way. A week later and I still haven't gotten any results. This is unusual - other places I've been too have been very good at updating results as they come but it's been crickets so far. Especially for a place that has a lab on site. read more

Update: After going through the amount of negative reviews on this platform regarding complaints of fraudulent billing, and receiving no help regarding addressing my fraudulent bill, I've reported this practice to the NYC State Department of Insurance Fraud. Please do not give your business here. The billing practices here are UNETHICAL and SHADY. Never have I ever gone in for a routine checkup averaging a thirty dollar copay and come out with a 400 dollar bill. I echo the other complaints regarding SURPRISE bills. This place is unconscionably terrible. I came in to check on my IUD and do a quick annual to make sure all is well. The doctor (who was quite nice) ended up performing a TON of other tests without mentioning that these would NOT be covered - including a sono and a vascular study. After speaking to my insurance billing on the phone from my healthcare (helpful) and the front desk at Pure (extremely unhelpful) I learned from my insurance that this is a COMMON practice for SHADY practices to make more money during a visit. My friend is also an OBGYN and confirmed these are unnecessary and used to charge up bills. Reading more of these reviews - over 15 deal with UNETHICAL BILLING PRACTICES. My question to the owner - do you seriously have no shame? Healthcare in America is already insanely expensive, but to rip off women's healthcare specifically? Shame on you, shame on YOU. At the moment I'm stuck with a 400 dollar bill for what was meant to be a 25 dollar copay for a check up. I am beyond disgusted. I will be disputing and taking further action, but this is yet another warning to NOT GO HERE. read more

Seems silly to select any star at all but following yelp process here. I went to Dr Goncharov in Brooklyn in Oct 2019. I was just a few weeks pregnant. After a couple of ultrasounds, Dr Goncharov informed me that I was having a miscarriage. He read me my options in terms of terminating the pregnancy, even the option of aborting that day and we said we'd consider the options but needed time to think. Decided to do one "last" ultrasound and as it turned out a week later it a viable pregnancy. My son is 18 months and to imagine our lives without him is heart wrenching. This is not a health care professional I would trust. read more

Really nice staff. The girls in the front desk are always very friendly. Dr. Freeman and nurse Elizabeth are the best. read more

I am writing this on behalf of my wife, as she has had trouble writing it herself. We had two horrible experiences at Pure OBGYN over the course of my wife's first pregnancy. First, my wife lost her pregnancy at about 9 weeks. We were heartbroken. The loss was no fault of our doctor or Pure OBGYN. But the physician she was seeing (Dr. Goncharov) had the worst bedside manner in dealing with the loss I've ever seen in a clinician. He was uncaring, evasive, and, after seeing my wife upset, told her that she was getting "too emotional" about the loss. He was a horrible person to accompany us through a difficult experience. Second, after my wife's pregnancy loss, one of the ultrasound techs in the practice, during a regular scan, told her that she had a bicornuate uterus. Ultrasound techs, as we learned much later, are not supposed to make diagnoses; they are not doctors. We were concerned that the bicornuate uterus caused her pregnancy loss, and brought it up with the doctor. He recommended that she "not worry about it" and gave us very little information on what a bicornuate uterus is or how it can affect a pregnancy. In retrospect, I believe that he knew his ultrasound tech was incorrect but didn't want to tell us they'd messed up. We switched practices shortly afterwards due to these experiences, and a number of other difficult interactions with the Pure OB staff. My wife's prior "diagnosis" of bicornuate uterus led us to several needless appointments with high-risk OBs, and may even have contributed to some unnecessary interventions in her next pregnancy. We later learned that her uterus is completely normal; the ultrasound tech was incorrect. We're incredibly lucky to be parents to an amazing baby boy now, who was delivered at a different practice by a caring, warm, capable OB. The change was like night and day. I can't speak to all of the doctors in the practice; it's very possible that there are some good ones. But if you're expecting -- even if you are a low-risk patient, as my wife was -- look elsewhere for good care. You won't find it wih Dr. Goncharov. read more

Pure OBGYN consistently provides quality care. The check-in process is quick and easy. (Thanks especially to Taysha for all her help.) No long wait times. And Dr. Pinard and all the medical staff were kind and helpful. read more

Do not go here. Absolutely rude front desk staff, inconsiderate all around. I had an appointment to see Amber here on a friends recommendation. I came all the way from Manhattan on a Sunday to for this appointment. The 4 train just skipped the necessary stop I was to get off, making me late for my appointment. I immediately called an Uber and called the front desk to alert them I would be late. I arrive to terribly rude front desk saying the practitioner won't see me. Their explanation was that she was fully booked and had two people ahead of me, meaning I would have been waiting on the doctor regardless...Even though I called and told them and arrived 5 minutes after their 15-minute window. Absolutely ridiculous. Save yourself the annoyance and look elsewhere. read more

This was my first visit to see Dr. Marieme Mbaye and I the visit exceeded my expectations. Dr. Mbaye was very professional with great bedside manner. I really appreciated her taking the time to thoroughly answer all my questions and make sure I clearly understood her answers. The office is beautiful! Plenty of art, great furniture and a lovely staff at the front desk which helped make my experience enjoyable from start to end. I will definitely return back and would be happy to refer my girlfriends to her practice also! read more

Pure OBGYN - Bathroom - Obstetricians & Gynecologists Near Me - Brooklyn, New York

This practice is for WOMEN. Never felt so accepted and safe as I did walking into this practice for the first time. Think Tend dental but for women's health and I literally cannot wait for my next visit!! Love the women at Pure OBGYN:) read more

BEWARE: Shady financial practices. While I regret to give such a wonderful practice a one-star review - I'm in the same boat as the dozens of other women being unfairly chased for money for services "rendered" years ago. I received TWO calls, one on October 11th and one on October 15th, both saying they are sending me to collections for three bills from 2018/2019/early 2020 - none of which I was aware existed. I have put "rendered" in quotes because these are very clearly services either scam billing codes, services I did not consent to, or was led to believe were required services. I spent over 30 minutes on the phone with the billing department - a woman I know is just doing her job - but she speaks in circles, condescending you rather than clearly explaining the actual charge (probably because she cannot justify it). She also contradicts everything my health insurance agent explained to me and is unmoving in negotiating this $800 bill down. I have rejected this bill at the advisement of my health insurance and I'm having my health insurance duke it out with them. When your health insurance ADVISES you to reject a bill, you know it's bad. Honestly, how can you sleep at night chasing women for $800 for shady reasons years later, coming out of a pandemic? Heinous financial practices. read more

A very bad experience. Please be sure to read all the reviews here on yelp including those raising concerns about billing and to read all the recent reviews on Google. Many patients have now raised concerns about this practice and its billing practices. I showed up for routine care and am being slammed with charges still 6 months later where pure has coded the care as non-routine, without ever indicating to me I was receiving anything beyond routine care which was the reason I came to the practice. They have not responded adequately to requests to clarify specific reasons for specific bills or to speak to management. I am yet to be provided an adequate reason why I received anything beyond routine care. The practice is trying to profit with unethical billing practices, ignoring e-mails, and treating patients with an extreme lack of care. read more

incredible first experience with Dr. Pinard and the entire practice. It was on time, professional, and so caring. best experience I've ever had at an OBGYN practice. thank you! read more

Staff is kind and knowledgeable. Doctors are thorough and compassionate. Yoo and Masson are my go to -- will always take the time to make sure you're comfortable and have a good understanding of what your needs and options are. Never have to wait long to be seen, even when I get there early. As someone who has always had my medical concerns dismissed "we can talk about this when you've lost 20lbs" it's great knowing I can get care without anxiety or fat shaming. Office is clean, modern, and well run. TLDR; Fat-friendly practice. Great staff and doctors. Highly recommend read more

The staff and Dr.Katharine were amazing. My waiting time was less than 5 minutes. The medical assistant was sweet and Personable. I highly recommend this practice! read more

Pure OBGYN - Waiting area - Obstetricians & Gynecologists Near Me - Brooklyn, New York

Very professional, very inviting. Clean up to date environment. Felt easy communicating with physician. Parking can be a little tricky, so get to your appointment ahead of schedule to give yourself time to find adequate parking. I highly recommend. read more

I will never return to this practice. I should start by saying that all of the clinicians and ultrasound techs that I worked with were wonderful -- the clinicians were attentive, informed, and great to work with. However, the administrative systems there are a huge mess. It was normal to get multiple calls about some test results and never hear back about others (my partner was brought in for genetic testing and we STILL have never seen the results more than 6 weeks later). This was annoying but fine until I found out that my fetus had tested positive for chromosomal abnormalities and I would have to terminate my pregnancy in the second trimester. My doctor and the administrator I spoke to told me that I would be able to schedule my procedure through the practice, but then the surgical coordinator told me that no one was available and they would have to refer me out. The "referral" process involved a two sentence email from the surgical coordinator listing Planned Parenthood and the names of two hospitals. No phone numbers, no practitioner information, and no information whatsoever about the procedure or next steps. I really can't overstate how overwhelming it was to be told that I would have help and support and then be completely on my own while dealing with a huge personal loss. I got very lucky in that the surgeon I booked with at Mt Sinai was amazing and the office that coordinated my care was very organized and compassionate (a complete contrast with dealing with the surgical coordinator at PureOBGYN who was consistently unhelpful and really cold/checked out). Over the next two weeks while I waited for surgery, I received a number of calls from the office with unnecessary or inaccurate information. First, someone called to follow up on booking my surgery plan, and it took hours out of my day and several follow up calls and emails just to reestablish that the practice couldn't do anything for me. Then, I received a phone call and multiple notices about test results that I had already received and discussed with the doctor over a month ago. It was really painful and frustrating to have to explain over and over again that I was terminating the pregnancy. Additionally, even though I reached out to the surgical coordinator several times (at least two emails and two phone calls) to make sure all my medical records and ultrasounds were faxed to the hospital where I would be having surgery and she guaranteed that my materials had been sent, the ultrasounds I needed were not there on the day and I ended up having to call the imaging center from the hospital room. I think what happened is that the coordinator faxed over whatever was attached to my digital chart without checking that the things I specifically asked for were there. I know they had my most recent ultrasound since my doctor called to discuss it with me, but it never made it into my online chart, which I suspect is why it wasn't sent. It's indicative of an office that is poorly run and coordinated, and where the administrative team seems to follow checklists in a perfunctory way without any knowledge or understanding of individual patient circumstances. Also, the administrator at the hospital where I got surgery told me that this practice had a reputation for being slow to send records and sending incomplete records, so it seems like this is a consistent issue for them that goes beyond my experience. The final straw was that this morning, while I was home recovering from surgery (I am still in pain, still bleeding, still crying about the loss of a baby that I wanted very badly), the office called to ask me if I would like to schedule my next prenatal appointment. There is a level of administrative sloppiness that verges into negligent patient care, and PureOBGYN has managed to hit that mark over and over again. Stay FAR away. read more

Highly recommend PureOBGYN. Well trained staff, nice facilities, efficient, & in-house ultrasound and sonogram team. I'm very pleased with my visit! read more

UPDATE (response to manager's comment on my original review): The woman from Pure OBGYN who responded was not there for my conversation with the doctor, and what she said below is totally false. No diagnosis was actually made so no treatment was needed. I asked the doctor about my cycle, she said nothing was wrong and everything looked normal. It was a routine annual exam, plain and simple. It seems if you ask ANY questions at all at this clinic you will be charged. What is the point of annual checkups if you cannot ask your doctor questions about your health? Is that not part of preventative care which is covered by insurance? SMH. ORIGINAL REVIEW: Unhappy with billing department, too much red tape! I only went once for a routine annual checkup and to consider whether I would plan to go with Dr. Becker for the birth of my first baby. Because I simply expressed my concern for my 26-day cycle (there was no actual problem with it), the front desk woman added a code which meant my routine annual turned into a medical visit so I was charged a copay. They were unable to reverse the code and threatened to send a collection agency after me. I paid them just to get them off my back. I decided not to use them to deliver my baby so I can avoid future red tape which I anticipated would be much more complicated with labor/delivery. read more

What happened to me at PURE OBGYN was not just careless and dehumanizing. And it has haunted both me and my husband ever since. I first came to PURE OBGYN because the office looked serene and elegant. I wanted a peaceful, supportive environment for one of the most sacred seasons of my life. What I found was something hollow and disturbing. A cold, clinical machine with no heart behind the polished walls. My experience began with an ultrasound. The technician was gentle and kind, the only person in the building who showed any sign of compassion. But when I met with the female doctor afterward, everything changed. She asked if I wanted genetic testing for Down syndrome. I told her no and explained that we would love and carry our baby no matter what. She ignored that. She brought it up again. And again. And again. By the fourth time, it was clear she was not just offering options. She was pushing an agenda. She even brought up abortion. I kept repeating that we were not interested, but she would not drop it. We left that appointment feeling unsettled, as if our convictions were unwelcome and our values rejected in that space. But the worst came later in the pregnancy during the height of the pandemic. I returned for a checkup because I was deeply concerned that I had not felt my baby move. This time, I saw Dr. Goncharov who owns the practice. I told him my concern. I was vulnerable, afraid, and hoping for reassurance. His response, without a pause or a trace of emotion, was this: "Well, we see if baby is dead." He said it like he was commenting on the weather. No concern. No compassion. Not even curiosity. Just a blank stare and a shrug. My husband and I looked at each other in shock after the appointment, both asking the same thing out loud. Did that really just happen? Did he actually say that? Yes, he did. And that moment has never left us. The trauma of that encounter was deepened when we learned later that I had preeclampsia. That was why my baby was not moving and my amniotic fluid was low. It was a dangerous condition, and they missed it entirely. That failure could have cost us everything. It nearly did. To make matters worse, he referred us to one of the worst hospitals in New York. We went there because we were new to the area and did not know any better. At that hospital, we were treated like burdens because we were self-pay, even though we had paid PURE OBGYN five hundred dollars per visit. Before we ever agreed to care, my husband asked directly whether the five hundred dollars included everything. He was told yes. But after the devastating appointment, they drew my blood without telling me why and without my consent. I did not even understand what was happening until it was already done. I was too shaken to advocate for myself in that moment. A few days later, I received a massive bill. I still do not know what the bloodwork was for. Let me be absolutely clear. Any unpaid balance is not of negligence. It is because I refuse to pay for a service I never agreed to and never wanted, forced on me in the middle of one of the most emotionally vulnerable moments of my life. What I thought would be a supportive environment for mothers turned out to be cold and transactional. PURE OBGYN is not a place of care. It is a place where conviction is treated as an inconvenience and life is spoken of with chilling detachment. If you are a mother who cherishes the life within you, if you want your care provider to honor your values, and if you expect even the most basic human decency, stay far away from this practice. The modern décor cannot hide what is truly lacking. Compassion. Respect. Integrity. And most of all, humanity. PURE OBGYN failed me as a mother. We will never forget what happened there. No one should walk into that office without knowing what kind of care they may actually receive. If they do reply to this I expect the same rehearsed display: vague empathy, and no accountability. READ ALL THE ONE STAR REVIEWS AND BE WARNED. read more

Extremely welcoming and caring environment. Doctor Pilshchik was extremely thorough and a clear communicator with great bedside manner. I was also able to get a sonogram and blood work on-site which was extremely convenient. read more

Dr. Cho and her staff were kind and explained every step of the process with me in detail. The front desk staff was also very patient and accommodating. read more

I can't recommend PURE enough. The team was wonderful throughout my pre-pregnancy, pregnancy, delivery, and postpartum. I was high risk and they helped me keep my mind at ease through the entire process. If you're looking for an OBGYN, stop here. read more

I found Dr. Lowe and this office through Zodoc, and I am beyond grateful. The atmosphere of the office itself is very inviting, and the ladies in the front are helpful and respectful. Dr. Lowe herself is great and I would recommend her to anyone who doesn't have a doctor already. I also appreciate that PureOBGY utilize a patient portal that allows for full transparency of all test results and notes from your visit. My whole experience with this office was perfect! read more

Dr Cheng Tou is always wonderful. She takes time with her patients and addresses their concerns. The NPs are also very attentive and helpful as well as the office staff. Thank you again for your kindness and professionalism! read more

Elizabeth Sullivan was excellent, so kind and answered all of my questions patiently. I felt very comfortable and would recommend her to anyone! Knocking off one star only because of scheduling -- when I first arrived at the manhattan location, the office had no record of my appointment as it didn't get put into the system. Still, the front office staff was very accommodating and made me an appointment at the Brooklyn location the same day. read more

Beautiful, clean location. Immediately fell in love with the aesthetics and the amiable nature of the front desk staff. Everyone was amazing, gave so much clarity and was extremely pleasant. I signed up on ZocDoc which made the process even smoother, being able to fill out forms online before coming in. I'm looking forward to my future visits! read more

Pure OBGYN - Lovely decor - Obstetricians & Gynecologists Near Me - Brooklyn, New York

Dr. Miriem was excellent, the staff at the front desk was excellent, hospitable, great bedside manner, quick follow through. the location is also very well kept and safety precautions are taken. this is my new OBGYN home! read more

The Kids are finally back in school and I can finally find the time to book doctors' appointments for myself. I have been searching for a new OBGYN after my last doctor (He was an awesome doctor!) moved his practice even further away. This office was walking distance from my children's school and I booked this appointment painlessly through Zocdoc. The receptionist who checked me in was nice and soft spoken. I couldn't hear her too well and told her so there was no judgment or attitude. My appointment was with Dr. Diana Ho. Very nice, professional. we did the usual exams and she helped remove my contraceptive implant and she did a fantastic job of not judging me for panicking throughout the quick and painless process. The nurse who took my blood was amazingly sweet. All in all a very pleasant first time visit. read more

This is the best OBGYN that I have been too living in NYC. I would recommend if you are looking for any type of Obgyn needs read more

Pure OBGYN - Obstetricians & Gynecologists Near Me - Brooklyn, New York

I had a great experience with Angela Ferin here, but when asked if I agreed to an ultrasound to confirm my IUD placement it was not clear that I would be billed for 4 different exams totaling over $2300!! If you have a high deductible insurance plan, please be wary. My biggest concern is that one of the charges is for "US Guide Intraop." I questioned this with the billing department as no ultrasound was used during my IUD insertion - it was only done after in a separate room - and they gave me some poor excuse that it is a guide that doesn't create pictures... which is simply not a thing. I questioned them more and have not received a response. Reading more reviews, it seems that billing issues here are common but I am actually quite concerned about this practice committing insurance fraud. read more

What a wonderful team - from my very first call with Traemani who was super patient, friendly, professional and kind to my first visit with Elizabeth Sullivan, I've been wowed by the level of service. I FINALLY felt heard. Elizabeth took the time (beyond the closing of the office nonetheless) to speak with me and my husband in great detail about fertility issues/questions that we had. On a second visit, I was met with the same level of care and compassion from Dr. Nina Yoo who was detailed, had incredible bedside manor and was incredibly patient. I must add that I had an uncomfortable routine procedure and that she made me feel so comfortable throughout with her warm presence. The entire team is fabulous. The office is pristine. The good energy is palpable as soon as you enter. Want to also note that I needed records sent over to take to a specialist and Sabrina was SUPER friendly and helpful in getting me what I needed within 10 minutes of my ask. Seriously, this place is amazing. read more

I only recommend this place if you like being ripped off or spend hours on the phone with their admin staff and your insurance company. I've been a patient for two years and it's just not worth the hassle anymore. Literally, (and I do mean literally) every time I go for a routine check-up or issue, I spend months trying to resolve billing and insurance issues. My care has been no better than any other gyno practice and it's serioursly not worth the headache. read more

I started attending this practice during my pregnancy and I have no regrets. The receptionists at both locations (St. John's and W. 20th St.) are very kind and have such positive energy. They are also very professional and always willing to answer questions. They would respond to my inquiries in a timely manner and even follow up to check if the matter was taken care of! The offices at both locations I visited (St. John's and W. 20th St.) are very clean and COVID-19 protocols are enforced. I visited several doctors (highly recommend if you're expecting since you never know who's on call on the day of your delivery). Each doctor I saw at the practice (Dr. Guerra, Dr. Yoo, Dr. Masson, Dr. Mbaye, and finally the doctor who delivered my babygirl -Dr. Woodbury) had AMAZING bedside manner. My questions/concerns were always answered without any judgement. Dr. Woodbury was my cheerleader during my delivery and she made sure to coach me and help me remain calm throughout the delivery. The ultrasound technicians were also very informative and always in good spirits. Amazing practice and definitely would recommend to anyone looking for an OBGYN! read more