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    Pure Lash Studio

    3.2 (59 reviews)
    Closed 9:00 am - 7:00 pm

    By appointment only

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    Services - Pure Lash Studio

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    Reviews With Photos

    Thank you Lani!
    Braelynd P.

    This was my very first time getting lash extensions and I love them! Autumn greeted me with a smile when I walked in and Lani was so bubbly and made great conversation while she gently applied the extensions. I couldn't have asked for a better first experience or team, I will definitely be back soon!!!

    4D
    Amber M.

    I've been going to Pure lash for years off and on. I've been getting my lashes done religiously for the last 2 years at Pure. Maggie is THE best! My lashes last up to 3 weeks every time! I always recommend her to all my friends!

    Lisa W.

    This is my second review of this place. I am part of a group on Facebook where women offer services to each other and recommend them. I was recommended to come back here by numerous people.. I had been here 2 years ago and had a bad experience but thought I'd try again. My lashes look good.. but what was charged was outrageous! If you don't have a membership you will pay double. Beware. She knew I was only in town for 1 more week before I moved and instead of offering any type of deal she just took my money no big deal. This will be the most expensive set of lashes I have received in 10 years. $225 and on top your expected to leave a tip.

    Eyelashes by Brigett Abramski
    Amber P.

    Yesterday I went to Pure Lash Studio in Shenandoah, for my first ever eyelash appointment. I was seen by Brigett Abramski, who was so kind, accommodating and informative. This being my first time, she went over everything with me from what was going to take place, to ensuring I was well versed on the aftercare. The appointment went by faster than I anticipated, and the end result is absolutely stunning. I am legit, obsessed! Brigett placed my lashes beautifully! They're so full, yet natural looking and frame my eyes SO well (and I LOVE the pops subtle pink she added in to match my hair). I have already gotten so many compliments! I honestly cannot say enough good things about my experience here. I highly recommend Pure Lash, everyone was so kind and helpful from the front desk, to my wonderful esthetician, Brigett.

    Text conversations

    This is my first one star review ever, I really tried to not write one but after many issues and no resolution I really have to. - I signed a contract the same day after my first service, it made sense as it would "save you money." I opted for the volume lashes at 149$ a month for two refills. - The first issue was that the glue they were using was terrible. The lashes were falling like crazy. I had experience with lashes for years, so I knew how to take care of them and this was not normal. Each tech had their own reasoning behind it, one actually said that the glue was not left in a controlled temperature place and that was the reason it was not lasting. - MALPRACTICE *** the techs were clumping 20 lashes on one of mine. For 4d volume, there should never be more than 4 attached to a natural lash. They ruined my lashes. My last application was on January. I contacted the owner on April 3rd and told her I needed to cancel my contract, which was ending in May, and that I was ok with paying until the end of the contract. She said ok and that I could use the money towards tans. Great. Except not really. Please note that they require you to go in the office to cancel your contract. I requested the cancellation by phone and then by email directly with the owner in March, this is during COVID shutdown, and had communicated to her staff that I could not risk exposure as I help take care of my grandmother who has stage 4 cancer. I have not and did not go in for a tan or any lash services since January. This lady has continued to bill me up until September - that's an additional $600 after the contract. This has got to be a glitch! I want to give them the benefit of the doubt. The staff said Martie would call me back but she hasn't. I also sent her an email and have gotten no reply. I honestly just want this to be over, losing my lashes was really depressing and it's taken me months and lots of treatments to get them back to normal. I didn't share my experience before as the techs are all contracted and paid hourly - they really can care less about keeping your lashes healthy. But it is the owners responsibility to take care of the client. I really hope they do the right thing.

    Here I'm try to formally terminate
    Tonya B.

    DO NOT SIGN A CONTRACT WITH THIS COMPANY! I have been fighting with them for months to stop them from repeatedly charging my card. I went to them ONE TIME. They asked me to join a club. I was new to the area, the young lady did a nice job, and I felt the terms were fair, so I agreed. They TEXTED me later and said the young lady that sold me the subscription had misspoken and the rate would be different. They wanted additional money. I told them I don't agree to the change in terms. They refused to stop charging my credit card and said I would be held to a 6 month agreement. I asked them to send me there policy and any formal cancellation, via email, as I was working out of state for a few weeks. They refuse to cancel via email. I then stated my husband would come after work. They refused to allow him also. I reiterated I was OUT OF STATE. They refused to cancel my subscription. I only received lash service one time and have been charged $273. THIS IS SUMMATION, IT GETS WORSE!

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    Photo of Gigi E.
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    10 years ago

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    10 years ago

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    Martie T.

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    11 years ago

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    8 years ago

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    9 years ago

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    Martie T.

    Thank you for the review! We will definitely let Jessica know.

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    8 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    Martie T.

    Thank you Ashley!

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    6 years ago

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    9 years ago

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    Martie T.

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    7 years ago

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    Martie T.

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    10 years ago

    Went for a fill yesterday and lashes are already falling out. Extremely disappointed when you pay $100 for them to last 12 hours.

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    10 years ago

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    Martie T.

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    7 years ago

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    11 years ago

    Best lashes in area!! Clean, professional, competitive pricing & excellent service!!! Wouldn't go anywhere else! 5 stars!!

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    9 years ago

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    Martie T.

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    11 years ago

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    Page 2 of 2

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    I am complemented daily on them and I recommend Kaitlyn to everyone who asks.

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