I was in need of a visor for my CCM hockey helmet. I came into the store and was immediately…read moregreeted by Brett who asked if I needed help and he helped me pick out a visor that worked for me. he then offered to put on the visor on my helmet for me. After trying for about 15 minutes he brought in his manager Adam who tried to put the visor on for me. They were struggling to put this on because I own a very old helmet and it was very difficult to put newer visors on a helmet like this. Through the frustration of not being able to put it on Adam worked for over an hour to help put on my visor and it ended up fitting in the end. I really appreciate how hard he worked to put this together his effort didn't go unnoticed. All three employees who were on staff Adam , Brett, and Bill were all very helpful and greeted other customers that came into the store and treated them with respect. while I was waiting for my helmet to be put on we engaged in conversation and it helped pass the time. This was a very personal and good experience in the store. I would definitely recommend pure hockey in Burnsville if you're around the area and need something related to hockey.

Janet was awesome!! Thanks so much for the patience fitting my son with skates. I really appreciate…read morethe time you spent with us searching for the right fit. Sporting good stores are all over, but the customer service we received is not!!!

Pure Hockey had a great Bauer sale, so we ordered new skates. When the box arrived... it contained…read moreexactly one skate. Not a pair. Just a lonely right skate sitting in the box. Basic shoe-sales 101: someone should probably check that two shoes made it into the box and not leave one on display. To their credit, once we let them know, customer service fixed it right away. They shipped a full replacement pair immediately and simply asked us to drop the solo skate back in the mail. A funny mishap, but they handled it quickly and professionally. 4 stars.

I went to pure hockey to buy skates for my 10 yr old. they said he should definitely be in a size…read more4. he skated on them twice and said they were too big. we asked 3 other places. all confirmed he should be in a size 3. I went to pure hockey to return the skates. they will only give store credit. while I understand why with returns, I was returning these due to employee incompetence. how can you be a full size off? they refused to refund my money. I called customer service. same response. avoid this place at all costs. this also means they lost out on 8 years of business. no business sense, incompetence and horrible customer experience. GO ELSEWHERE

Do you need broomball equipment? If so, then definitely go here. This is one if the few places that…read morewill have both the gear & the knowledge you'll need. They are also great supporters of the sport so let's support them back! P.S. Do you need other sports equipment? Don't worry, they have that too.

Great place go get new equipment or good quality used equipment for reasonable prices. Employees…read moreare very knowledgeable so don't be afraid to ask questions.

This is not your ordinary skate sharpening shop. Seth is a true craftsman in a world where most…read moreplaces just toss your skates in a machine and call it a day. My two young skaters both noticed an immediate difference the first time they hit the ice after coming here. You'll walk out with the best edges you've ever had and a few great hockey stories to go with them.

I love Hockey Stop. Whenever I would get my skates sharpened at other places, it was a crap shoot…read moreif they would feel comfortable when I first stepped on the ice. I have been going to Hockey Stop for about three years and every time I get on the ice, I say "YES" my skates feel great. I have never had a bad sharpening at Hockey Stop.

This place is awesome! The staff is so helpful with getting your kid into the right size equipment…read more Top notch skate sharpening as well.

From the owner: Hudson's Headquarters for Sports Equipment and Apparel. Specializing in skate sharpening, hockey,…read morelacrosse, baseball, softball, football, soccer and Hudson Spirit Wear.

Bought skate here 6 years ago, haven't touched them in years. They got me reshaped in ten minutes,…read moreno hassle. Great store with nice employees. They support the youth hockey foundations. Only place I found good PWHL Frost merch.

I brought my e bike for a simple tire change and the technician forced the axle onto the frame and…read morebent the frame. When I complained and brought it back they they fixed the mistake and cut the cable on my throttle and light. I have heard other complaints since dealing with Strauss. Horrible service and rude people. The only good soul at Strauss is Carl DO NOT TRUST STRAUSS WITH YOUR BICYCLES.

I know nothing about hockey, I've never even seen a game before! I just wanted to say the staff /…read moremanagement is beyond friendly. I went into labor while in the neighborhood and they kindly let me and my husband use their bathroom. I didn't mention I was in labor, but they were just beyond kind and understanding. If my baby grows up to like hockey I know where I'm shopping!

Purchased set of RollerGards for one of my daughters in February. Front of one of guards split on…read morethe front and Pure won't warranty it beyond 30 days. So a $60+ set of skate guards are trashed. Pretty sad the jokers at Pure won't support their products. Guess the $190 skates I just bought there will now need new guards. I've always been a fan of supporting the brick and mortar but that is changed. I'll USE Pure to check sizing and look and feel but I will now buy from eTailers and save money!

We bought a hockey stick for $339.99 less than 4 months ago. My son and I went into the store today…read morewith the broken stick, (and the receipt) only to be told by the manager, Matilda, that because it has been longer than 30 days it is NOT returnable/exchangeable. I explained to her that I would be interested in having it sent to Bauer, to see if they notice ANY imperfections, and could LOOK at the actual break and determine IF it was indeed my son's fault, OR MAYBE the actual stick. She wouldn't even look at it. She wouldn't even talk about an exchange OR offer ANY ideas on how we can resolve this. Don't WASTE your money here. She's RUDE, and completely UNPROFESSIONAL!

I remember this place being a Total Hockey. We came here to get a visor for my boyfriend's helmet…read more It's pretty spacious inside, everyone is pretty nice and there's so much to look at it. I don't know much about hockey but I can tell you that if you have questions they are very friendly and helpful. They will spend the time to help you find what you are looking for.

The best source for hockey gear in the west suburbs. This is not a huge store but they have a good…read moreinventory to rival any big box. What really sets them apart is their outstanding customer service. Whatever you are looking for, they will make sure it is fitted correctly. They have a whole range of services. You can lease skates and trade in as your feet grow. Their skate sharpening is the best in the cities. You can buy a card with ten sharpenings for a reduced rate. In the summer, they also have baseball gear. Highly recommended!

It took 2 weeks for the incorrect order to come in and another 10 weeks to fix it. If you have…read moreoptions, take them.

General Sports has been in business for such a long time for a reason. Their staff is very…read moreknowledgeable about the products they sell. Especially if you want hockey equipment. They are EXTREMELY patient and will bend over backwards to work with you to get the right equipment and get it to fit. Their prices are competitive with other stores and the internet plus the added bonus of truly amazing service. Another huge benefit of going there is that if you buy skates there you get free sharpening for life. At the typical $5 a sharpening that is quite a benefit. And they do a really good job a sharpening skates. Excellent repair work too on equipment.

Good selection. It's close to my place which is nice. The old ladies who works the counter is rude…read moreand entitled. I understand they will never go out of business but treat your customers with respect. Kinda sad...