I got my hair cut there and Kevin completely hacked my hair and I wasn't happy with the coloring…read morejob on my roots either as it was too dark. His reply was the color will calm down as I wash it and with highlights will correct it. It was my first time going and I would never go back again as my first time going completely ruined the trust. He didn't cut my hair across like a normal stylist would do with scissors. He did downward strokes, possibly with thinning shears as my ends are all broken and frayed and razor scissors wouldn't do this. I only wanted my almost grown out layers trimmed and instead he added extremely short layers in a long hair cut and its all choppy and frayed and damaged looking. I'm upset because it took me forever to grow out my layers and now he started me completely over on the process which will take a couple years to grow out. I have no clue why he would do this to me. Either way I forgive him but am completely disappointed. I pray he never does this to anyone else ever again as its definitely hurtful.

I'm in love. Hair love... and it is a wonderful thing. I got a hair cut 2 weeks ago at a different…read moreplace and I walked out feeling disappointed and really upset. I needed highlights and something to help this haircut and I found my love(s) at The Loft at Staub Square. First, I had to get in today, I'm traveling for work and had no other time to get my hair done - Kevin made it happen and was very kind. Appointment reminders came via text which was super helpful. When I arrived I was pleasantly surprise to see such an intimate setting and was instantly relived that I wasn't going to be an appointment crammed in between others. Jason sat me down and reviewed my concerns/wants/needs and he listened. I've never EVER had someone totally get what I was talking about and asking for with my hair. My highlights look amazing - just a small "sparkle" to lighten me up for the Spring/Summer. A few small tweaks with my cut has taken what I had and turned it into something wonderful! This is the perfect hair that I have been waiting for, for years! If you need anything for your hair you MUST go here. I'm in love and you should be too, The Loft at Staub Square is going to make it happen!

Crazy to think that I have been an "Elle girl" since March 2015! I always joke that my relationship…read morewith my hair stylist Faith has been my longest and healthiest relationship. I can't say enough good things about this salon! For starters, the salon in general is always extremely clean, staff is very friendly (always greeted hello when you walk in), and the overall vibe is always very positive. I genuinely always look forward to my hair appointments because it is always such a fun, relaxing, experience. Every single stylist in the salon is extremely talented and knowledgeable. But I can't take Elle Salon without talking about my girl Faith. Not only is she the most kind-hearted, genuine human being I've ever met but she is so incredibly talented and true expert. She is always so invested in education and training and brings me the ideas for the latest cuts and trends. I personally always love to mix it up and have had every color there is (red, blonde, blue, pink, purple, you name it!) and Faith continuously takes anything I throw at her and nails it. I highly recommend Elle Salon South if you're looking to make a change!

I had a wonderful haircut at Elle Salon South today. Teresa took care of me. She was so nice and…read morehelped me figure out a style that would work for me in my stage of life without feeling overwhelming. I have a great haircut now and she was all a great conversationalist! The salon itself is very nice. They had some really cute chairs for you to wait in until it was your appointment time and all the other women working here were very nice as well!

I support a client with special needs who made an appointment for a haircut. The salon was…read morewonderful working with her to accommodate her needs offering a dry cut to avoid a long sitting experience. We walked through the closest, but incorrect, door and was greeted so pleasantly by a stylist who graciously helped find out who was taking care of my client so she wasn't needing to move around a lot. The stylist that took my client, Alana, was so patient. She explained what she was doing, she engaged in great conversation and was accommodating for my clients needs during the cut. We couldn't be happier and more grateful.

My husband gifted me with a gift card for a signature mani & pedi! I called pretty far in advance…read moreand they worked with me to make sure I would have an appointment where I would not be rushed or anything. At the Hamburg location, the nails section was all upstairs. They had relaxing music playing and the waiting room was decorated to be super modern and almost cosmopolitan glam. I didn't have to wait long. Everyone wore a mask appropriately. They had a great selection of polish. The manicure and pedicure was great. Lots of moisturizing treatments with warm gloves and paraffin wax. They offered coffee, yea, or water during the pedicure. Everything was really clean and sanitized in between clients. This experience was also on target with what you would pay at some of the local competitors, like Kim Lee or young nails and the experience was just much more elegant and relaxing.

Hair by Katie You will adore Katie. She is accommodating to…read moreyour schedule. She does what you ask but always ask her opinion because she has a wonderful styling eye. Her coloring suggestions are outstanding and her cuts are very well done. I have followed her from her last salon because I could not trust anyone else to cut my hair. If it appears that I am gushing, I am. Prices are very reasonable too.

I am over the moon happy with my cut and color! I have curly, thick, porous, color treated hair. I…read morehave cut and colored my own hair for years, after multiple experiences with stylists claiming they know how to manage the texture and curl, only to leave the salon unhappy. Jen did an amazing job, listening to what I wanted and taking time to discuss what would and wouldn't work. The last time I left a hair salon this happy with everything was over 40 years ago ( anyone with curly hair challenges can relate). Thank you, Jenn, for your time and expertise.

Great haircut. Have been going there for years. Staff is very knowledgeable & friendly. Great…read moreatmosphere. Prices are reasonable. Very clean salon. Lots of parking across the street.

I honestly feel bad leaving a negative review, but something needs to be said. I reached out to…read moreMeghan to see if there was any last-minute availability, and instead of simply letting me know she was fully booked, she took me on and heavily double-booked another persons appointment. I waited an hour before even getting in the chair while she worked on another client, and after foils were placed, the bleach was left on my hair for over 60 minutes while she juggled other people. The wash was rushed, and I was sent out the door without a dry or style because her next appointment arrived. turning what should have been a standard service into a rushed, four-hour ordeal. On top of that, she clearly has no understanding of texture and should never touch curly hair again. To make matters worse, she spent the appointment complaining about how overbooked she was and how she "needs to start saying no." If you don't have the bandwidth or skill to properly care for a client, simply decline the booking instead of compromising their hair and time. I can 100% say this is the worst hair service I have ever received.

They do a great cut & color, no doubt, but I find that the staff can be snooty. The hairstylist…read moreworking on you, in most cases are quite engaging and friendly, but subordinate staff can hand out quite the attitude. The receptionist(s) cut you off when you call, act disinterested & short. And god help you if you need to call and change an appointment. I feel that even though I have a great cut when I leave, I need to whole experience to be pleasant and that starts at the front desk. I will go to a salon that is grateful and truly appreciative of my business in a service industry that relies on referrals and repeat business.

I can't say enough positive things about this place. I have been to countless salons in the area…read moreand have finally found the "one". The inside is clean and modern, very appealing inside and outside. The ladies and the owner are very nice and welcoming. The first time I had my hair professionally dyed was here and it came out perfect. Since I have been going there for a year, I have always had the best hair cut. There are no rude or snotty or snooty attitudes here. I always see a nice mix of young and old women and everyone always seems so happy. Prices are normal, not inflated. They only take cash and are closed Mondays. To top everything else off, Donovan has their own line of hair products. If you have thick, frizzy, or just frustrating hair you really need to spend some extra cash and get the styling aide he sells. It comes in an orange bottle and after several times of wondering why my hair always looks so straight and sleek I finally gave in and bought a bottle. And, yes, this stuff makes a huge difference! I have tried everything from cheap to expensive (like paul mitchell) and this stuff is beyond anything else!

My family has gone to this salon for about eight years. Kathy, the owner, is a gem! I'm also…read morefamiliar with Shannon, who is also excellent. Prices are reasonable, and the atmosphere is professional and friendly.

I was always told to beware of Supercuts or other chain haircut places. Where I'm from, that…read moreadvice seems to hold true. Once I started working in Hamburg about 3 years ago, I found myself with limited options for getting haircuts, and decided to give this place a try. The girls here do a great job. I've had my hair cut by all of the normal stylists at least a few times by now, and I'm definitely happy with their work. Definitely come to this Supercuts location without fear!

I brought my son to Supercuts the other morning because we were out of the house pretty early - I…read morejust wanted his hair trimmed out of his eyes - and I just wanted it taken care of. So we showed up and they were not friendly in the least. The woman who ended up cutting his hair seemed very annoyed that she was cutting a little boy's hair. I also had my other children with me who are 4 and 6 years old. They were not very friendly with them either. I even had to argue with the woman cutting my sons hair to get her to cut more of his hair - I had asked for a trim on the things that were already cut, including his bangs area and above his ears, she trimmed the bangs and did nothing with the ear area, so when she asked if we were all set, I said I'd like more taken off. She said she didn't know where to cut it, so I was like actually pointing the hair out to her. Just seemed pretty unenthused to be helping us and annoyed that we existed. I had hoped that this would also be a cheaper cut since it is a national-chain, the kids cut was $1 cheaper than the very nice boutique-style men's barber shop down the street. The cut tinted out so poorly, a friend asked if I cut his bangs myself.