Rude staff, I've always filled my water here at this location for the past 10 years or so. When I…read morereplaced my old bottles with new ones in the past it came with a free fillup at time of purchase, which was a nice touch. I tried explaining that to the lady in the front and she went ballistic, and started being belligerent.

Water is pure and tasty. The people behind the counter are cordial and friendly. I've been going to…read morethem for 10 years. So far I've been satisfied.

good people, clean store, good price…read more been coming here for years. very friendly crew

This location RARELY opens on time!! Very frustrating -…read moreespecially if you have a tight schedule. The staff is cordial but the habitual tardiness for opening is not appreciated.

Great service here and fast eater was very refreshing . Cost not to bad at all , I would recommend…read moregoing

Love to just go in and out quick. I used to go to the stores like Safeway and Luckys but they are…read moresometimes very inconvenient especially if they are out of water. Found this place on Yelp and decided to swing by. They accept card BUT wasn't notified they apply a service fee. I paid cash one time and then noticed the price was different when I paid card since I didn't have cash on me that day. Would be nice to post a sign or let the customer know there will be a service charge. This way me or other customers can remember to bring cash next time. Aside from the payment, it's quick and easy to get your refills. No fuss and parking is plenty!

Like most pure water places, it's a small shop for water refills. We appreciate the fact that there…read moreis a station to clean the bottles and a station for water refills outside of the location so that we can get water when they are closed. We do the pre-pay option since we refill there every two weeks and we've had a great experience with it so far. They do not usually open on time. If you are hoping to get in as soon as they open, there is usually a line of people also waiting for them to open.

Long story short- great, amazing, pure tasting water. I've tried a ton of different water spots and…read morethis one is the best!!!! I would drive out here from San Jose just to get water lol, and it's only 40 cents a gallon! Such a great price!

Customer service is great and water is great too. Definitely would recommend. I'm glad to be…read moreupdating my review to something more positive

I started my home water delivery service with Water Emporium today. I placed ordered in the…read moremorning and had it delivered within hours. Meet James /owner. Very polite gentleman looking forward to continue my service with Water Emporiums . James explained everything in detail how and when and if I needed even earlier just to give a call he take care of it . Thank you James. love Water Emporium. His prices beet all other companies.

I think the downside of this place is the owner. I can come at opening, closing, or even the middle…read moreof the day, and she won't be at the shop. A few times she caught me while I was leaving and walking back to my car because her shop was closed. She told me that I could always call her and she would come over from where ever she is. At that point though, she needs to realize that people will not be willing to just call her because they are not going to wait around for her to get back to her own shop when they need water and have their own schedules to follow. It's hard for me to write this because she is a very sweet and helpful lady, who will actually help you put water in your bottles and cap them for you. But because she consistently is not at her own shop when there are multiple people waiting outside, I think she has to change her ways before people stop coming to her shop. I think her shop is the best to buy water gear though. She has water jugs, water containers, and water stands, among other things that she sells. She also sells them at reasonable prices, some of them even better than the prices you can find online. We purchased all of the above mentioned things for our friends as their housewarming gift and they loved it. I like this store but I just wish she either was at her store more consistently or hired someone else to be there on time and/or until the store closes.

I've been coming here since they were located on mission …read more Water use to be 30 cent a gallon after covid-19 it went up to 35 cent. With the membership you can still pay 30. The staff is super friendly. When she ran out of 5 gallon containers she informed customers when more came in l. She is always willing to help and the water taste great. There is also a fill station out side of the shop. Sometimes parking is tough but she provides carts to get your water back to your car

Location is clean, plenty of carts to help carry your water jugs, and prices are good.read more

The location is clean. Service was fine…read more Alkaline Prices reasonable Hours convenient Will return to this location

I've had 0 problems with H2O Water Company delivering to my business. Their drivers are so nice and…read morewelcoming, and their delivery timing has always been impeccable. That is...until this week. My business was supposed to get a water delivery June 10th. By 4:30pm our water had not arrived, so I called, left a voicemail, and sent an email asking if something happened to our driver. June 11th. No reply so I called and after the third call FINALLY got a representative on the line. No apology, no nice conversation. Just: "our driver ran out of bottles. Your delivery will arrive June 12th." June 12th comes and goes, no delivery. June 13th (today) 2 phone calls and an email...and finally at 5:48pm (almost an hour AFTER my business closed) I receive the email below. If I had received ANY communication prior to this stating they were moving office, I would've completely understood. But considering it's like pulling teeth to try to get information out of this company, I'm really hoping my business doesn't cut ties with this company.

This business is just AWESOME to work with! They got me signed up fast, have reasonable prices, and…read moreare super easy to communicate with. They also have a nice service coverage area while I couldn't initially figure out if they could deliver to my home, a quick e-mail is all it took to find out more. Would absolutely recommend!

Very nice staff and great vibe!!!! I come here because of…read morethe bad service I received at Newark Pure Water. I hope they fired the tall, ill mannered skinny buffoon who works there.

The owners are super nice and I like how they offer venmo as a method of payment! Store is always…read moreclean. Highly recommend.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

Very interesting discovery!!! I am glad that my family and I are still alive to post this review!…read more After opening the RO filter housings for routine maintenance, I found out that the original filters were still sealed inside their plastic wrapping. This means the filters were never actually filtering water from the time the system was installed. Leaving the filters wrapped completely defeats the purpose of the RO system and potentially exposes to untreated water while giving a false sense of safety. This is a serious installation error. Most customers would never think to open the housings to check, so this could easily go unnoticed until time for replacement. I have photo documentation clearly showing the filters still wrapped in plastic inside the housings. And Awni, I know what I am talking about.