We had car trouble while in Kentucky for the Feast of Tabernacles, with my 85 yr old mother. The power steering went out on my niece's car. The closest Ford dealership to Calvert City, Kentucky was in Benton. We took the car there and they were booked until Friday, the technician there told us that the power steering was gone. He also told us that if we were driving and the steering went out again, to just pull off of the interstate turn the car off to let it reset. Please keep in mind that we were 499 miles from home. The manager at LEON RILEY FORD in Benton, Kentucky would not even check the battery. He said that they didn't have time. The next closest Ford dealership was in Paducah which was 21 miles away, the next closest one was 24 miles away. Paducah didn't have any openings, so we called Purchase Ford. Purchase Ford told us that they try to take in consideration that people are from out of town, and work them in. While waiting the manager came, asked us how we were doing, and what part of South Carolina we were from. He said he loved the Charleston area, and would love to live there. The people were really nice, and put us before other people that had appointments. After being there only 10 minutes Cindy Lassiter the service advisor, came in to give us an update. The update was VERY promising, the battery charge was low. Cindy came back in, and said that it was not the power steering, that it was the battery!! My mother's response was " Thank you Jesus"!! Thank you Purchase Ford and Cindy for being so nice and helping us. You gave us some much needed peace of mind. We experienced some good southern hospitality while at Purchase Ford, thank you again! read more