There are new owners who know what they are doing! Yay! The animals were all happy, cages clean,…read morestore clean, happy customers, and fantastic service from the owners themselves! We went there looking for a Syrian hamster and we got to interact with both boys and girls and they were all sweet, but none of them were just right for us. I honestly think these new owners really care about animals and customer service and I wish them the best of luck!

They have hedgehogs... and a smart and independently minded grey parrot who will pass judgement on…read moreyou if you are lucky.

Staff is super friendly and helpful. Felt welcoming and they had a lot of options! Definitely…read morerecommend, family owned I think!

I purchased a Yorkshire Terrier puppy from Puppy Boutique Las Vegas about a month ago. To be fair,…read morewhen we noticed at the store that the puppy was coughing and hacking, they were honest enough to admit that he did have a cough and described it as mild. Calvin was also friendly during the process and helped us get the puppy we wanted, which I appreciated. That being said, when you purchase a new puppy, especially for the amount these dogs cost, you expect the animal to be healthy, properly cared for, and ready for a new home. Unfortunately, after a month, my puppy is still coughing and hacking despite already going through 2 courses of antibiotics and 2 courses of steroids, we have been back and forth in vet clinic. Recently he also started having bowel irritation with mild blood in his stool, which has been stressful and concerning as a new owner. I do appreciate that they have communicated with my girlfriend from time to time regarding updates and concerns, and I also want to give credit to Flamingo Pet Clinic for helping care for him throughout this process. However, one thing that bothered me was that I was the one who paid for the dog in cash, yet most direct responses were not given to me and communication mainly went through my girlfriend instead. At this point, this situation will not be taken lightly. We love this puppy and are doing everything we can to help him recover, but no new owner should have to deal with ongoing medical concerns shortly after bringing home a new puppy. I truly hope he fully recovers, and I will continue updating this review depending on how things progress. If these health issues continue unresolved, I'm considering next steps regarding this situation.

After a terrible experience at Barking Dogs, I thought I would give this store a try. When I opened…read morethe door, I thought I hope they just acknowledge me. They sure did! Both Nicole and Tiffany number 1 said Hello and I was so relieved. I asked if they stocked both my dog food brands and they did. They were so nice and attentive and had the best customer service. Nicole even carried by dog food to my car and I was shocked!!!! Little did she know I have a bad shoulder and never expect this but it was so KIND of her! Thank You ladies! You are definitely my new store. I will be telling all my friends to come here.

I'm sad because I loved shopping here but after being treated poorly by management on Monday…read more.. they've lost my business and I will not be returning even though my astro cards are halfway there. You really shouldn't be in customer service if you have no bedside manners. Wishing the best for their staff and the co-owner with the mustache he was nice but the one without the mustache was just rude and disrespectful.

Bought a male 3 month old golden doodle standard size in 2019. Well he turned 6 and died of…read morestomach cancer. Only buy from a reputable breeder

Bought my puppy from here not too long ago. I initially visited just to look and play with puppies…read morefor a bit due to my puppy obsession, but right when I walked in and looked down I fell in love with a furball. Her name is now Pebbles. The price is reasonable compared to all the other puppies stores around area. The place cozy and you can feel the love when he talks about each puppy. My Pebbles is healthy, she's playful, and this biggest kisser around. Would highly recommend this even if you are just coming to look and hopefully fall in love.

Stopped by Dog Supplies Outlet and really appreciated how easy the whole experience was…read more The staff were friendly, helpful, and made everything feel simple instead of overwhelming. They took the time to assist us and made sure we found what we needed without any stress. Always grateful for local spots where the people genuinely make the difference. Definitely a place I'd return to for pet supplies.

This place has always been fairly decent--nothing amazing, but it's been my go-to store for years…read more I went in this time because my rat terrier survived a coyote attack, and I was looking for some nutritional support--healthy treats or something like a dog multivitamin, the canine equivalent of what a human would take to recover and stay strong. I asked the two girls working there for help, and they just stared at me like I was speaking a foreign language. Seriously--like I'd asked them to give me the store for free or explain the meaning of life. No guidance, no suggestions, nothing. I honestly couldn't imagine being there more than three and a half hours a day with that level of disengagement. It actually made me laugh when people talk about AI "taking over jobs"--because if this is the bar, AI isn't the problem. But I digress.

Sean was great. Thankful for his help in finding our forever puppy. I highly recommend Puppy Heaven…read moreto anyone looking for a dog.

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.

Always the best customer service all around make sure your shots are up to date if you want any…read moreextra services from the groomers

It was my first time bringing my Shih Tzu Layna in for a grooming. First thing I loved that the…read morepricing was extremely reasonable. When I walked in to the grooming area I was greeted by a very nice blonde lady. I didn't get her name. I felt comfortable as the grooming is done out in the open so anyone can see how our furry friends are treated. When I went to pick my girl up, there was a Frenchie having her nails done and they were so kind and loving to this pup! Layna was groomed exactly as I requested so they listen to all customers concerns. The store has a smaller selection of supplies but also they have fresh treats brought in for sale! I felt so welcome as they had her name on the welcome board! Will definitely be back for Layna grooming! They also have self bath station for the doggies!

We had a great experience while getting our new family members, Kylo & Bane. Natalie was great,…read moreshe talked with me a couple of times on the phone before we headed over. She answered all my questions and one of the other young girls (can't remember her name) help me find needed items and made tons of suggestions. I typically don't buy pets, usually rescue but we opted for babies and Petland made that possible. The place was clean, staff was friendly and the animals seemed very well cared for. I was pretty impressed.

I miss you! I heart you!…read moreI love you! The unconditional love that comes from a pet is a gift. How can you love your dog so much that it hurts? Why would you not? You want your special companion to be loved in a beautiful way. Remember that they cannot talk. You have to be their voice! You might need some supplies to meet your pets basic needs and expectations . Whether or not you are on a budget? They offer food, clothing, snacks, and fun for your furry baby . Be the voice and advocate for your pet and pick a great food and exciting treats to keep them safe and healthy. What happens if you do not have a furry companion? Who's ready to adopt? Come on in and get acquainted with your new friend for life. You can sit and chat with your furry friend to ensure it's a right match. If it's not the animal, most likely a little doggie gets out and gets interaction with humans. As you stare at all the puppies through the glass . You cannot help but want to take all of them home. Unfortunately, that's not possible. The dogs that stare back from behind the glass look happy to call this their temporarily home. Someday soon the puppies here will have a forever home. They will have a chance to be loved forever and forever always. If it's not a pup or cat that you seek they offer a wide range of birds, guinea pigs, ferrets, and other exotic animals. You come and choose your new companion. Ok, we have covered what the world's best friend does.What sort of animal and relationship are you seeking? Come in and get matched to your new furry friend. You can interact with it before you take it home . If you have your beloved pet then all the supplies needed to raise and keep your animal happy forever more can be sought here .

This is the way it should be. We should go to pet stores such as Pet Planet to get exotic pets…read more I have been spending months watching videos about jumping spiders and reading about them. I have been wanting one and just looking so far. I was just driving down Decatur when I saw a sign, "Pet Planet." The thought immediately crossed my mind, "Jumping spiders." When I entered, I saw so many things that I liked. I asked about spiders and they had them. He showed me a male and female jumping spider. I had a strong feeling that I was going to get one. I asked about enclosures and I was given a tour of the stuff that I had. I picked up a few things and said, "I want the female." Purchasing the spider was such a heart warming experience. I just lost my dog and this was what I needed. As he was bagging my things up, he asked if I had a name in mind. She was a little bit red, so I said her name was Scarlett. I highly recommend Pet Planet. I think that they are knowledgeable and have what you need for your exotic pet.

Went to Pet Planet 12/24/2025…read more The place is still so special!! The people are amazing and so knowledgeable!! I'll list the species I can remember: Spotted newts, tarantulas, isopods, axolotls, turtles, sulcata tortoises, asian monitor, electric blue day gecko, amazon tree boa, corn snakes, baby hedgehogs, a very sweet opposum (I've secretly named her Sunshine since she doesn't have a name), ferrets, a tenrec, spectacled amazons. There were a lot more animals than this, but I was so taken with the opposum that I spent most of my time with her and the ferrets. I still highly recommend this store for your more exotic pet needs - lizards, ferrets, hedgehogs, frogs, tarantulas, snakes, etc. I hope this place continued to thrive!!! I could spend a whole day in there happily!!

I love the service and how they take care of their reptiles and I love the setups and I love the…read morestaff

We stopped by Scales 'n Tails and received excellent customer service as always! I was…read moredisappointed to see so many empty cages, but hopefully that means a lot of animals got happy new homes! We were able to get Melanogaster flightless fruit flies and pinhead crickets for our jumping spiders. I know there are other reptile and other exotic businesses in the area, but I love the Scales 'n Tails stores the best. The stores always feel comfortable, welcoming, and no one ever cares if I feel the need to stop and gawk at every critter in the place! I just can't resist those cute faces!