I paid poop Dynasty for a sewer line replacement of 160 feet , they replaced half of it , damaged…read moremy house , fence , neighbors fence and left a major mess . I had to hire another company to complete the job even though poop dynasty was paid in full for the job . They never fixed the substantial damage or completed the job I paid them for . I have pictures and videos of the fence damage and the neighbors fence damage that was damaged by this company as well as several witnesses and videos from neighbors cameras . After I paid the company they never answered a message or call and never came to fix my yard or neighbors yard , fence , neighbors fence or gutters as promised . Used excuse equipment is broken. Camera happened to be broken when he needed that as well .

I didn't have a great experience with poop dynasty. I called to have my sewer clean out to have a…read morecamera ran down it to see where I was having issues. When I called he told me his camera broke the day prior so he would have to rent one. He showed up 30-35mins late to the scheduled appointment that he set the time for that I had to leave work early for to accommodate. When he got to my residence he said since I have a tree in my front yard that he would water jet it and that would more than likely fix my issue. However he didn't come with any water in his tank for the jetter. He then had to leave and go to my parent's house to fill his tank with water. He came back did the jetter and then told me that there was a blockage or a broken pipe close to the street. I asked him if he was going to stick the camera down to see what the issue actually was, so I knew exactly what I was dealing with, so I could fix it properly as I had company coming to town soon. He said he couldn't because his camera broke and he either need to buy a new one or rent one, but when he got one he would come back and do it for free for the inconvenience of not having the equipment with him. I asked him how long he thought that would take and he said in about a week. I text him a few times for an update at first he was quick on response but then never followed up. It's now been 2 months and he still hasn't came back and he no longer will respond when asking for an update on when he will return to finish the job. Im not looking to get anything for free and I didn't ask for him to came back to do it for free. He is the one that offered that. I know everything has a price and skilled trades come with high cost. My issue is he never came back to do the job he told me he would do. I now have to pay someone else to start the whole process over again it is very frustrating.

A somewhat urgent request, but we are on a routine-maintenance "subscription" plan with Summers…read more We have used Summers for the past 3 years for HVAC checkups, disposal replacement, hookup of a new gas stove, and bathroom plumbing issues. I always learn a little from their techs, although I occasionally feel a little sales pressure for system replacements. Today's call for help with outage of a fairly new water heater was answered by a technician arriving in about one hour. The problem was simple, the service call was only $59, and it was explained how to easily avoid the recurrence.

I requested a quote for my HVAC system to have it maintenanced and the ductwork cleaned. We…read morescheduled an appointment, a text message that morning was sent, he would be at my home in 10 to 30 minutes. It had been 50 min later. I sent a text inquiring if they're was a change in their schedule. I was notified the service man had been knocking at the door with no response. So he left they did not call. They did not text me to see why I did not answer the door. He went to the wrong address...that was two hours of my time that was wasted and they wanted to reschedule the appointment. The to let me speak with the owner. I would give them zero stars.

Had a septic back up situation. Called J and S early morning and Daniel answered. He got to our…read moreplace in a few hours. Did a septic pump, found and dug up our distribution box, hydro jetted our leach system for roots (which we think was the cause of the back up), covered the D box hole back up. Daniel was also upfront about the charge for services, and didn't charge us more when the work was done. He is very knowledgeable and was honest in answering our many questions. He didn't give us pat answers like some do to pacify. We took off one star due to not having an invoice for services available upon taking our money. They wrote us out a hand receipt until they could email us the paid in full invoice. All an all, they did a great job! They are one of the few companies in the Fort Wayne area with advanced equipment to do hydro jetting and have camera's to investigate the problem when necessary. We would definitely recommend them when your situation requires more than a septic pump.

It is rare, especially nowadays, to find a company as responsive and ethical as J&S. They are…read moreprompt in addressing issues (in my case grinder pump repair), their people are neat, knowledgeable & well-mannered and their prices reasonable. I'd gladly recommend J&S to anyone in my family, housing addition and friends.

Never use this company. Overpriced and dishonest. Terrible choice. Use literally anyone else.read more

We called Rolf Griffin to get a gas line pressure test done after NIPSCO subcontractors said we had…read morea leak somewhere in our gas line. Two technicians showed up with one, B, seeming to be in charge. I began to suspect something was off as he took quite a lot of time inspecting the lines, and other things instead of setting up to do the test, and then they went back to their van. After some time I went to the van to ask if they were going to do the pressure test. Long story short, he said if he did a pressure test at 15psi, it would blow out the pipes and create more leaks as our house is old, 62 years. He brought up other issues which seemed to have little to do with the gas line in question. They wanted over $1k to do the pressure test plus extra for any repairs. He recommended redoing all of the gas lines for about $3000! (Most places want in the $650 range for a pressure test.) I got the impression he didn't want to do any of the work. I told them I would think about it but called in another plumber. The next plumber showed up and inspected the lines and started doing the pressure test. His test was run well over the 15 psi that the Rolf guy said would blow out the lines. Right away he noticed that the heater I have had a valve just for the pilot light which was left open. When the NIPSCO subcontractors did their test, he did not see the small pilot light valve and left it open. Turns out I really didn't have a leak! My suspicions were correct, the Rolf Griffin technician was trying to take advantage of our gas being shut off by finding excuse to upsell us on work that we didn't need. Both the plumber I used and the NIPSCO technician who turned the gas back on said my lines were good, and refuted several points the RG tech had made, in particular, they were both surprised anyone would recommend replacing and redoing all of the lines considering the good condition they were in! As a side note, their texting system is a joke. I got texts from "Caitlin", most likely a bot, because it says if you have questions or comments reply to this text or call. I replied to her texts but either got no response or what appeared to be auto generated responses which ignored my comments, even the one to reply END to end their texts, as I got a text after that. A big frustrating waste of time and the $99 I paid for them to come out. He thought he had someone who was desperate as our gas had been shut off, and he could gouge us. I'm sure they train their techs to upsell, but this was ridiculous. I would never consider using them again. Edit July 9th.: As you can see Rolf Griffin replied to my asking me to contact them at that email. I did so, and haven't heard anything from them. To be honest I did not expect to, but there you have it.