From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

We are currently working with Brad on a design for a new home in Geauga County. Brad and the team…read moreare absolutely the most professional, helpful and creative group we've found over the years when building homes, garages, etc. Premier has made it easy and reassuring and we look forward to the final product. Thanks Brad!

We had a wonderful experience with Premier Custom Builders. The staff was professional, fun and…read morepleasant to work with. They were able to stay on schedule and on budget. They produced an excellent quality home taking our vision and transforming it into a reality. Yes, there were the inevitable problems that occur with a new build (the weather in Ohio is always unpredictable), but Brad and the employees at Premier were there with us every step of the way, making sure everything worked out well in the end. We love our new home! We have no reservations recommending Premier Custom Builders to anyone interested in building a custom home or home renovation.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

Corey Mendes and Sean Farkas from Third Estimate came out to look at replacing my door and they…read morewere a pleasure to work with. Super personable, fun, and easy to talk to -- they made the whole process feel relaxed and straightforward. They were thorough, walked me through every option, and gave it to me straight without trying to upsell me. I'm looking forward to getting the door replaced and would definitely recommend them.

They do a great job and are very professional. I was extremely happy with them and would highly…read morerecommend them.

Their crew is not professional... screaming up and down the road in their big trucks going way too…read morefast and then they SCREAM all day about measurements... also they were here one day for a few hours and then showed up two days later and took forever... as a neighbor having had the woman on the other side have her roof replaced and barely knew they were there and the guy across the street having had his roof replaced... and it was quiet and over with before I know it... this was an unprofessional loud and obnoxious multiple day annoyance... and watching what they are doing... not sure at all my neighbor got his monies worth... not at all sure they did a good job... and 10? Workers cars parked all over being loud and inconsiderate... terrible! And no boss ever showed up... ugh!

House looks great. Team lead, Alejandro, was very responsive and helpful in insuring we got all the…read morecolors right. The whole team did a great job. Would use them again.

CertaPro did another fine job for us. The crew headed by Alejandro did an excellent job. The price…read morewas competitive and the quality has been consistently excellent. I recommend them.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

We contacted Darryle with Chagrin Falls Painting as he was recommended to us by a neighbor to re…read morestain our deck. We will tell you right now we were not disappointed! His men were prompt. They helped us out by removing the furniture and plantings from our deck as I was unable to do it alone and my husband had recently had surgery. They came and power washed one day and allowed to dry and then came back and prepped the deck and prepped/wrapped the siding of the house and the windows and doors. The entire deck, spindles, rails, fascia boards and underside supports were stained as were the small gaps between the floor boards. The men came back after the deck was dry and helped move the furniture and plantings back to the deck. We have had other neighbors comment on how beautiful the deck looks! And others have asked for the contact information! We are ever thankful to Chagrin Falls Painting and will be in contact for interior painting! Our thanks

We have been a customer of Chagrin Falls Painting for as long as we have owned our home. (4 years)…read more We are very happy with Daryl and his crew. They are always friendly and ready to work. Daryl always accommodates us in a timely manner and he makes sure that everything is done the way we want it. They have done interior and exterior of our home. We had wood stained outside and it looks terrific! They take the worry out of wondering if it is done correctly because it always is. Daryl is meticulous on matching up colors so it all blends together. It is greatly appreciated. You can't go wrong with Chagrin Falls Painting. They are my "go to" whenever we need painting done. Thanks Daryl for all your help over the years!

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.