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PUMA

2.8 (6 reviews)
ModerateSporting Goods
Closed • 11:00 am - 7:00 pm

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Finish Line - Not going to work

Finish Line

(4 reviews)

I had a very disappointing experience at this location regarding a simple price match…read more The M NSW CLUB TEE was advertised at $6.00 on the JD app/website, but at the store I was charged $8.00. When I showed the app price, a female employee refused to honor the price match and the interaction escalated into an unprofessional argument instead of being handled calmly. A male employee even acknowledged that the item should be price matched, but the female employee still refused. After contacting customer service, I received conflicting information. I was initially told that a $2 refund had already been processed, then later informed that refunds under $5 cannot be issued. This contradiction required escalation and filing a complaint with the BBB just to get clear answers. Only after escalation to a supervisor did JD Finish Line provide a $50 goodwill reward, but no cash refund was ever issued for the pricing error. The BBB ultimately closed the case with the status: "Answered - the business addressed the issues, but the consumer remains dissatisfied." This situation could have been avoided entirely if store staff had simply honored the advertised price and handled the interaction professionally. Customers should not have to escalate to corporate and the BBB to resolve a basic pricing issue. I hope JD Finish Line improves store-level training and ensures employees follow advertised pricing and treat customers with respect.

I buy most of my shoes if not all from Footlocker or Kids Footlocker. The one time in two years I…read moreuse Finish Line/JD Sports my shoes are not satisfactory. I came to the store to do a return, and now being told to call customer service. I've been on hold over 20min. I'm so doneeeee!!! Look at the pics of my ice whites they sent me. Mind you I received yesterday at 7pm, trying to return in less than 24 hrs as they have stains all over them. My daughter can't wear these!!! I want to exchange them for what I paid for. I'm pissed. The "manager" wasn't helpful at all. I drove over 40min thinking I'd get good customer service, but nope just told to go through customer service which I'm still on hold with btw. Don't shop Finish Line...wait that's why they were bought out. I'm so done!!! Don't shop with them please!!! Just use Nike or Foot Locker

Vuori

Vuori

(1 review)

This is the second outlet in Texas located at the Houston Premium Outlets in Cypress…read more You walk in and are welcomed by the store manager and friendly staff who offer beverages and assist with clothing needs. There's bottles of Topo Chico in the Yeti by the entrance. There are some newer items in the center, but the other items along the walls are marked on sale, which they receive from the retail stores and resell here. Everything is color-coded. Items are decently priced compared to Lululemon right across, which is ALWAYS busy and too crowded to even walk the aisles. Vuori is more open. The quality of the fabric feels nice, and they have tops that are moisture-wicking or have built-in padding for women's tops. Their workout gear is great for running, yoga, and Pilates. There are 3-4 fitting rooms towards the back. I like the curtain detail to close for privacy and the rug, so you're not stepping barefoot on the cement floor. Excellent service. This was our first and last stop after walking around for what we needed (and then some).

From the owner: Vuori draws inspiration from the active California lifestyle--an integration of fitness, yoga, surf…read moreand life. We make products that stand the test of time and hope to inspire others to live healthy, extraordinary lives. We're a Climate Neutral Certified brand that's committed to sustainability. Investment in Happiness drives meaning for every area of our business, a philosophy and active commitment to the shared happiness of our team, customers, community and natural environment.

Columbia Factory Store

Columbia Factory Store

(14 reviews)

$

It's false advertising as usual, because it's in the USA (specifically Texas, on the NW edge of the…read moregreater Houston area), rather than in Colombia, or Columbia SC, or the District of Columbia, so no matter which way you look at it, it's a lie. But I'm not one to go Medellin in other people's business naming rights. I'm just trying to Cali it as I see it. I just hope the guy who works here that was complaining that his wife is always at the bar trying to pick up other girls is not as psycho as he sounds. He said he might just buy a gun and go to the Barranquilla. I told him that guns should be outlawed. And so should false advertising about where a store is. IT'S NOT IN COLUMBIA. But recently, having been to the store a few more times now, we like it even more. They have a bunch of great stuff, and if it was just a little cheaper - despite the outlet prices which make it cheaper, supposedly - then we would probably give it five stars. Originally I said This Columbia outlet store is awesome. They have good deals on their merchandise. Columbia makes really good outdoor clothing. Sales associates are always friendly. I found a great jacket here. Slightly pricy but then so is my gf on weekends. Hey, I just met you And this is crazy But I need a great jacket So Columbia maybe?

I'm a Columbia fan, and this store is one of my favorite places to shop, especially for winter…read moreclothes and hiking outfits. The staff are helpful, and this place is tidy and inviting.

Houston Premium Outlets

Houston Premium Outlets

(284 reviews)

$$

I stopped by a bit after 6 pm and the mall was not crowded at all. This outlet mall is quite…read moreupscale with lots of higher end brands like Ralph Lauren, Swarovski and Marc Jacobs. It is really quite large with a diverse type of stores represented, there are over 140 so there are a lot to shop at. The mall is an open one so might not be the best place to shop on a rainy day or when Houston summer temperatures are up around 100 degrees. There are several sets of high covered rooftops over the walkways but not everywhere so in the rain, you might be dodging some raindrops. In the end I had a good walk around, some stores were already closed for the evening, I think this center gets most traffic in the day time and especially on weekends. But it was nice to have a walk around and look inside store windows at the merchandise for sale.

2/7/2026: Overall, I enjoyed my shopping day at HPO. I was most interested in Chico's, Lululemon,…read moreand Swarovski. I found great deals at Chico's, Lululemon was a major disappointment, and Swarovski was good. Chico's has a pretty store with very helpful sales associates. They were friendly and attentive. I got wonderfully good personal service. 7 tops, one bathing suit coverup, and 2 pair of pants for $148.76. Not bad at all! All great colors and styles for my upcoming cruise! Lululemon was a madhouse! Everyone was all over the place like ants. The music was super load, the store was messy, and the prices were nothing to write home away. They wanted $98.00 for a tiny purse. No thank you. I was in there less than 4 minutes. Swarovski was a good wrap up. I found the crystal figurine I had been wanting. She was marked down from $88.00 to $55.00! The guy and girl who helped me were both very friendly. They had other great sales going. Most everything in the store was 30% to 50% off. I hit some other stores while I was there. They have a great Hey Dude shoe store, a nice Vera Bradley, and large Simply Southern, and good sized Samsonite luggage store. The mall space is outdoors, but the majority is covered. It was great weather the day I went. It's a wonderful way to get your steps in and enjoy fresh air while shopping. They have a small food court with 4-5 vendors. A Chinese place, a cheesesteak place, and a couple others. It's pretty small, but it will suffice if you are hungry. They also have individual vendors in the shopping space between store who sell popcorn, hotdogs, corn in a cup and more. The stores are all numbered. The numbering system is a bit confusing as one side of the aisle is the 800s and the other side is 100s. Large standing maps are available throughout and the stores also have paper maps. Happy shopping!

PUMA - sportgoods - Updated May 2026

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