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PUMA

4.0 (1 review)
Closed • 11:00 am - 7:00 pm
Updated 1 month ago

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2 years ago

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Academy Sports + Outdoors

Academy Sports + Outdoors

2.2(22 reviews)
6.0 mi
•$$

Great selection of guns and extremely helpful and knowledgeable staff! I was blown away by their…read moregood prices and plan on coming back for future purchases. They also have a good variety of ammo and accessories in store with even more available online. They make the process of purchasing a firearm very easy. One thing to note is that if you plan on having a background check run, go ahead and pay for it at the registers and then take the receipt to the gun counter. If you don't, you'll have to stop halfway through your purchase, do up front to a cashier and bring the receipt back to finish. Not a big deal, but good to know. Apart from the gun counter, I did take a stroll through the rest of the store and they have a lot of great products and the store is very clean.

I visited the store to make a $100.00 payment toward my credit card balance. However, this payment…read morehas not been applied to my account, nor has it been received by Comenity Bank. I am concerned that a payment made in-store has not been properly processed between the store and the bank. Since then, I have been working to resolve this issue and provide proof of payment. Comenity Bank has requested that I submit my payment receipt for verification, even though this situation was not due to an error on my part. Unfortunately, I have been unable to send the requested documentation because the Comenity Bank website is not allowing me to submit a message; I have attempted multiple times, but the system appears to be malfunctioning. This situation has caused significant inconvenience. Although I made my payment on time, I am now being charged late fees and additional penalties. I will be canceling my credit card account.

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Academy Sports + Outdoors
Academy Sports + Outdoors
Academy Sports + Outdoors

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Columbia Factory Store

Columbia Factory Store

4.6(5 reviews)
0.0 mi

Columbia Factory Store is one of many outlet stores located at Tanger Outlets. We were popping…read morearound to all the stores in search of whatever caught our eye and decided to swing by Columbia. The store is large and packed with goods. It is well laid out, organized and easy to maneuver through without being overwhelming. We found several shirts and a pair of shoes that were well priced, so we left with more than we arrived with...per usual. My only issue with this location was the service, or lack thereof. There were three Associates congregated behind the counter the entire time we were in store. In addition to us, there were several other shoppers, and none of us interacted with staff unless we checked out or sought them out behind the register. Weird style of retail service... Overall, solid 3.5 experience due to service, but since we do not do half stars, 4 it is.

My initial review was bad. But they remedied the problem. I just wish I had not had to contact the…read moreBetter Business Bureau to get it done. But congratulations to Columbia for fixing the problem. I purchased a jacket from Columbia as a Christmas gift for my wife. The jacket did not fit, so we returned it promptly. Columbia has now had the jacket back in their possession for over two weeks, yet my refund has still not been issued. When I contacted customer service, I was told the refund would be processed within seven days. That timeframe has passed. On a follow-up call, I was then told it could take 7-10 business days, which directly contradicts the original communication. When I called again, I was told to "check with my financial institution." I did not purchase the jacket from my bank, and I did not return it to my bank. I returned it to Columbia. This feels less like a processing delay and more like an unwillingness to issue a timely refund. Taking a customer's money immediately but holding both the product and the funds for weeks after a return is poor business practice. Based on this experience, I do not recommend doing business with Columbia. I plan to file a formal complaint with the Better Business Bureau.

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Columbia Factory Store
Columbia Factory Store
Columbia Factory Store

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PUMA - shoes - Updated May 2026

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