The sales associate was openly rude and dismissive. When I went to use the fitting room, she…read morerefused to write my name on the door, saying, "I'm not going to spell all that," and told me to just go in. It was unprofessional and disrespectful, and made for a very uncomfortable experience. Basic courtesy shouldn't be too much to expect. I hope the store can provide better customer service training so that all customers are treated with basic respect.

Here's the thing. I am not a reviewer. This is literally the first Yelp review I've ever written…read more I've been a service worker/hospitality manager for 15 years and have still strictly avoided signing up. All that to say - I made an account on this godforsaken website just to leave a five star review of J Crew at the Green Hills Mall. My fiancé and I went suit shopping tonight for our wedding in October (yes, he was leaving it to the last minute and YES, I was anxious about it). We were assisted by not one but THREE extremely helpful and knowledgeable humans - two lovely employees (and one former employee that lent his time and knowledge of suiting without even being paid for it, and brought me a great laugh by trying on fun outfits from the new fall collection while I waited in the dressing room). Arrison, Heidi, and Ryan - y'all made our last-minute shopping experience not only painless but frankly, an absolute delight. My fiancé looks stupid HOT in this suit, so five stars for that, but also five stars for the best customer service I've experienced in a long, long time. Kudos and many thanks!

From start to finish over a few different days, Dave was so wonderful to work with, purchasing my…read morevery first LV bag. Thankfully I was gifted to pick out a bag and have the "experience" and it was something I will never forget. I spent a lot of time trying on all the bags, seeing the sizing and how it looks with my stature, measuring up all the details. I didn't realize how important using an arm strap was to me until I didn't have it on some of the bags I tried on. I'm also a big crossbody girlie. I'm OBSESSED with my final decision for the Coussin PM with silver hardware. I purchased it over the weekend and had it shipped to the store and scheduled a pick up appointment for a few days later/during the week when I had more time. I spent the next few days in anticipation for my appointment, and Dave kept me updated via text message. He really made this experience feel so special for me, I'm so grateful. During my appointment, Dave spent even more time with my husband and I, as we heard all about the LV brand, the specific purse I chose and the designer behind it, how to care for it, about the free conditioning to the bag if needed, the special straps that are not sold separately but I can purchase if something happens to mine. There is so much to know and learn and we had a fantastic time! He mentioned another client just brought this bag in that they have had for years and still looks absolutely perfect. Photos do not do it justice but I will include some and definitely show her off! THANK YOU DAVE! I also want to make it very clear how helpful everyone was, you could really tell that everyone was a team-and it was super refreshing to see. Highly recommend!

I'm no stranger to the LV brand, but this was my first visit to the Nashville location. They carry…read morethe same great stuff as other standalone LV stores, so to me the grading here is on the customer service/experience. We had a return item, so I guess that's a strike against me, but I just didn't get the same love-and-care that I'm used to when shopping at LV. Maybe I caught them on a bad day?

This is a big store. So big that my friend @ I got lost in it my friend needed some new shorts & I…read morewas in search of a Tennessee Volunteers shirt. The customer service here is outstanding! They had good sales going on & we racked up the Kohl's Cash! The clothing here is of good value too. I've never had issues with clothes from Kohl's. Clean, well stocked store.

Nice friendly staff, prices are beginning to go up. Store is always neat and tidy…read more Cashiers/Customer Service are kind and helpful. I

Cute shop that I used to love in my 20s, but as I've aged in my 30's I found the pieces aren't that…read moresustainable or always the best quality for the price. I'd love to see them invest in better quality pieces without losing their unique style.

Great store with good selection of clothes. My daughter seems to always find some great clothes and…read moreshoes here. Good prices and great customer service.

My husband loves suits. He enjoys the details and etiquette of lengths and fit. He's a total suit…read morenerd. So when it came time for him to buy his very own tuxedo for our wedding, he was psyched... honestly more excited than I was about dress shopping. Basically, buying a tuxedo comes down to two options (like any suit really): off the rack or custom made. There are two reasons why you would choose to have a suit custom made. One is that you have a funky figure or size and off the rack clothes don't fit you. The other is that you are incredibly picky. Guess which camp my husband fits in? Right, the second. He looked at Levy's, which had a large off the rack selection and he decided that the choices were not ACTUAL tuxedos but really suits pretending to be tuxedos. They had pseudo-custom but it didn't allow him to truly follow the tuxedo rule book. In steps J. Michaels. J Michaels might be the worst thing to ever happen to our checking account. My husband has found an oasis where he can make every single decision about the clothes he buys. His tuxedo is his favorite outfit. He got to choose everything and I mean everything: shape of the color, fabric of collar, fabric and grain of jacket, lining, length, width, how many pleats did you want, Sir? He had a wonderful experience. He brought along his brother to help and the next weekend they went back so his brother could order one too. They both looked amazing on our wedding day and I credit that to the good fits they got at J. Michaels. In addition to catering to the funky sized and super picky, they do sell off the rack clothes. It's a full service establishment, they will even help you learn to tie your bow tie. If suits are your thing and you enjoy being picky, this is your kind of place and I would strongly suggest you make an afternoon of it.

Excellent customer service with a wide variety of options. I purchased two ties and they are top…read moretier.

It is pretty much self serve, but good selection , some of the employees will help when you find…read morethem

The employees except for Aaron. I asked to have my grandson fitted for a suit. I was told they…read moredon't fit kids. But once a gentleman started to work with us. A woman walked up to ask if we wanted a fitting. Then at checkout the same woman with poor customer service skills, continued to give me me a hard time because the pants were a different size from the suit coat, even though it clearly stated the pants were different on the tag. She tried not to sell me the suit. It was for my grandsons 9 year old brothers funeral. A very difficult time for our family and the last thing we needed were people who look just like us giving us a hard time. Needless to say I'm NEVER GOING BACK! Just awful people seriously!

I made an online order on June 4... it's June 18 and it still hasn't even left the ABLE warehouse…read more I didn't receive any heads-up or explanation for the delay until I reached out to customer support for an update. At one point I was told my order would ship by June 13. It didn't ship at all, and customer support once again didn't follow up to let me know. I am not sure if and when I will receive my items. Unacceptable and unnecessary.

I inadvertently purchased an ABLE product through Nordstrom. I say inadvertently because I had no…read moreidea I wasn't purchasing the item from Nordstrom itself. When I tried to return it to Nordstrom, I was told it was outside the ABLE return window and they had no authority to override the policy. They suggested I contact ABLE directly. I did and was told Nordstrom, and their system, was the problem and I should contact them. ABLE's response puts me--the customer--in the middle and makes it impossible to resolve this issue. And, after many years of excellent customer service from Nordstrom, I suspect ABLE and not Nordstrom is the problem. To be clear, I was responsible for knowing the seller of the item I purchased and their return policy. I did not; my fault. But, when I contacted them, if ABLE had confirmed their policy and graciously refused the return, I would have been unhappy but I would have respected their response and continued purchasing their products, being more careful in the future of their return policy. As it is, I will avoid their products; customer service is everything.

Nice addition to 12th South for shopping. The store was much smaller than I envisioned with…read moreminimal merchandise. Good number of Sales associates in the store, felt like 10+. Prices are comparable to lulu. Most parking surrounding is paid to park, they may have three spots out front designated for the store at no cost.

THE BEST CLOTHES EVER and the team and staff at the Nashville location in 12th south is beyond…read morewelcoming, helpful and kind. I've been to the store 2 times and both times I left with over $700 in merchandise that I literally wear EVERY DAY. I've found my favorite go to spot for everyday and athletic wear. I'm also so impressed with the Vuori products and sustainability efforts the organization inspires. As someone who not only loves to wear stylish, comfortable, easily maintained clothing items...but who also values the environmental impact business make...Vuori you are doing things BETTER than most! Great work and I'll keep coming back. Luckily the Vuori products stay looking and feeling great for years if cared for properly. What a GREAT COMPANY and a terrific team in the nash I'll location to help you find your perfect fit.