The service was great at this location, it was a smaller store so a little disappointed in…read moreselection of styles and sizes available but possibly due to it being mid summer and maybe the outlets affecting the galleria area. As always the value and 365 Return policy makes up for selection when you still are excited about your purchases

Today was my first day ever in a Duluth store and I walked in straight to the online order pick up…read moreand within a few seconds a nice young gentleman asked me if someone assisted me with my online order in which I replied no. He asked what my name was and went to go get the online purchase. While standing in the line the Manager of the store approached me and asked if someone assisted us I replied yes and I just think that going out of your way to greet the customers is great. Thank you for your amazing customer service.

Tucked away in the far corner of the shopping complex on Mallory that is anchored by Kroger, this…read moreDSW is your standard location for the brand. Over the years I have relied on DSW for casual to dress shoes, stopping in when ever a need...or an itch is had. First things first though, when I enter, I immediately scope the clearance section at the back of the store first. If I do not find anything of interest there, then I hit the main aisles. While they have a solid selection of shoes, I prefer their casual/dress shoes to their sneaker selection. I have picked up more loafers and dress shoes from DSW than sneakers for sure. Service at this location is always friendly and helpful. Never had an issue, even with picking up online orders. There may not always be folks available in the moment, but when they are, they are helpful. The store is aging, and could use some TLC throughout the interior and exterior. Parking is plentiful given the location in the shopping plaza. Overall, I am a fan of DSW and this location is convenient for me, so it stays in rotation when I need some new kicks!

The service was amazing, an Employee by the name Alden Ladd was so kind and helped me with my…read morereturn, honestly the best customer service I have ever recieved.

While the main floor items and jewelry tend to be overpriced, the sale racks in the back tend to…read moreproduce true gems! I have found certain pieces like Lou & Grey to be super sustainable quality and worthy of the investment. I like the simplicity and professionalism of the pieces I find here. The staff are very helpful and check in with you when you're in the changing room to offer to grab you different sizes as needed.

Clothes are cute, but the customer service is horrible. There was a lady folding sweaters who…read moredidn't acknowledge me. The other workers were socializing with each other, and talking very loudly. The store was a mess.

One of today's task was to find shoes for our daughter's Graduate Ceremony at Vanderbilt…read moreUniversity. With the Anniversary Sale going on, Nordstrom was our first stop. We circled the shoe area trying to find the one she had in mind. As we were chatting about different options, I looked down and there it was! It was exactly what she described and she was elated. A sales associate approached us to help and placed the request using an iPad. As we waited, he returned a couple times to let us know that they're having a difficult time locating the pair due to inventory moving around because of the sale, but they're working on it. After several more minutes, Kandace was sent to assist us further. She said that the shoe could not be found but offered the option to ship it. Unfortunately, our daughter is moving out of her apartment in a couple days, so this was not ideal. I instead asked for it to be shipped to the store. She didn't hesitate to assist with that. We encountered a couple issues as she was trying to process the transaction. The only solution was for me to place the order myself on the app. She was quite apologetic for the inconvenience, but she was too sweet and helpful to find her at fault. It took me just a few minutes to place the order. We then decided to check-out the sale rack on our way out. The daughter fell in love with a Damson Madder mini dress. It was a perfect fit and 35% off -- I had to buy it. Cidney was the sales associate at the register. She was so much fun to chat with as she handled our transaction. She offered recommendations for other pieces and almost convinced me to purchase a super-cute Free People cardigan. :) Friendly, fantastic service from Nordstrom at the Mall at Green Hills, especially during the weekend at one of their busiest times!

I've walked through Nordstrom a million times, whether I was entering the mall from the adjacent…read moreparking garage or walking laps around Green Hills. I've marveled at the high-class display of exclusive brands, expensive purses and clothing, squeaky clean interior, and charming little restaurant on the bottom floor. This is surely a celebrity destination in Nashville. But I never actually shopped there ... until yesterday. In search of a birthday present for my wife, I perused the clothing on the uppermost of three floors looking for something that would match her style. Under the impression that everything in the store was uber-expensive, I was surprised at the vast range of prices! You could find a $40 skirt on sale, or a designer $1000 jacket, everything from bargains to the pinnacle of fashion! Searching for the right item but (as a typical male) rather clueless about fashion, the most charming young lady named Lindsey emerged and became my personal guide, my guardian angel of fashion. With class, sophistication, and professionalism, this Nordstrom employee offered suggestions, gave expert advice, found additional options for clothes in the back, and truly went overboard to make sure I was happy, comfortable, and enlightened. Because of her, I was able to bring home a truly remarkable outfit for my wife's birthday (which she'll be opening in a few days). Thank you, Nordstrom. And thank you, Lindsey!

Overall, a smaller location, but the service was friendly and helpful…read more There was a decent enough selection and they had the usual outlet sales. I would definitely recommend here.

Excellent selection Great staff…read more Nice special in store discount A lot of different colors and variety

If Johnny Cash and Southern hospitality had a baby, it would be this Tecovas…read more From the second we stepped through the grand double doors of this historic bank-turned-boot-paradise, we knew we were in for something special. The architecture alone is worth the visit, a preserved 1901 gem with rich wood, exposed brick, and ornate touches that make the place feel more like a museum than a retail store. But make no mistake: this store is alive and buzzing with charm, boots, and damn good people. We were greeted immediately by a tall gal (whose name I regret not asking) who handed my wife a sparkling water with all the grace of a Southern debutante. While my wife was lovingly coached through boot options by Suzie, aka the female Johnny Cash, I struck up a conversation with Bob, who told me the backstory of how he ended up with Tecovas. The man has stories that could fill a leather-bound novel. The entire vibe? Relaxed, intentional, human. No rush, no pressure, no chaos, just folks who clearly love what they do. That's a far cry from the hustle and bustle of some other Tecovas locations (cough cough South Congress in Austin). Even though this store has only been open a couple of weeks, you'd never know it. Everything ran smooth, the displays were beautiful, and the service was polished like a new pair of ropers. We walked out with a couple of small items and a whole lot of gratitude for such a stellar experience. Franklin, y'all got a treasure.

We recently visited Tecovas in Franklin to take advantage of their holiday sale. It's a beautiful…read morestore in downtown Franklin but the best part about it is the people. Everyone there is so friendly and helpful to see that you find the perfect boot, hat or whatever you're looking for. Walker was awesome and helped get a pair of boots shipped directly to me from another store because they didn't have my size. Great product and excellent customer experience!

I spoke with the manager Jocelyn regarding that the shoes did not fit properly. They caused my feet…read moreto swell. I had them for 13 days. I could have cleaned the soles easily. I drive 30 minutes to get to this location and they would not take them back. So the customer isn't ever right here. I will never shop there again. It is a cut rate store and I will never shop there again. All are yes men or women.

I took a bridesmaid dress here for alterations (shortening and taking in the dress, including where…read morethe zipper was) and was happy with the service and outcome received! The seamstress seemed kind and understanding, and the dress was ready on the exact date promised when I first came in. Thank you also for fixing a spot in the fabric that had seemingly snagged/scratched and for steaming the final product! Services were pricy (and had to be paid up front), since the dress was not from the store, but I would consider this Nordstrom Rack again with future alterations needs.

I love DXL and glad to have one so close by. Came by here the other day to grab a couple of new…read moreshirts. I love the Robert Graham line and was happy to find a couple of shirts in-store. I usually do my shopping online, but wanted to come directly to the store so that I didn't have to wait a week to get my shirts from an online order. I really enjoyed my time and the service I received from the sales staff. I'll be back soon

I've been a customer for several years and have always received top notch service from Christie and…read morestaff. The clothes are high quality and the new expansion looks great! DXL is a great resource for big / tall guys in the Cool Springs area.