So, I'm an out of town visitor who spent nearly $300 in their store. I came home and like a man…read morewould, I miss-sized 2 of the 3 jackets that I purchased. I came back to LOS ANGELES; two of the jackets didn't fit at all. Not even close. I called, and asked for mercy. I told them and the manager that I am asking a favor for 2 jackets valuing $200 and whether I could return them in EXCHANGE ONLY, for the right size and that I would pay more for any jacket. I did not want a return I was willing to pay more and to pay for shipping and handling. I even offered to send the jackets to a friend if handling by mail was a problem. I would pay for all the shipping. I did not want to get money back, I would spend more. NO. She would not even get on the phone. What a blow to "Southern Hospitality", I will never step foot in such an asinine retailer ever again.

Nashville has a limited number of places that you can shop for hiking gear. Perhaps that's why…read moreBinks can get away with such poor customer service. Hiking is not a cheap past time, not for the serious hiker. So it's pretty much a guarantee someone is going to drop some good cash when shopping for it. I got acknowledged when I walked in the store. That's it. I spent 20 minutes walking around. Looking at merchandise. Standing in front of wall displays that you can't possibly reach. And yet no offer of help. When I left the store, there wasn't even a good bye or have a nice day. I left and chose to spend my money at REI instead.

Super dope, locally owned, outdoor supply place!! We had fund looking around and loved the way it…read morewas laid out!! Employees seemed nice, and it was cool that a coffee shop was attached to it!! Good amount of stuff, and a good selection of wider/foot friendly/barefoot style shoes!

I came here to fix a flat tire that my bike had for the past 3 weeks. The team inspected my bike…read moreand in less than 5 minutes they found out that it was a small leak in the inner tube. The Tube was around 10-15$ to replace but I ended up getting a new bell as my old one was broken. They even added it on for me. The staff was very nice and I feel like I got a good bang for my buck on what I purchased. I also wanted a phone holder but I found that a little cheaper on Amazon. Overall, I would return as it is better than traveling an hour to the REI store by bike.

I do like this REI store, the only location of this franchise in the entirety of Middle Tennessee…read more They have a great bike shop, tons of camping equipment, and extensive outdoor clothing. I wish it were a little less expensive and that the various options for cargo pants were a little less comfortable and not so rigid and unforgiving. Regardless, it's a solid REI location. PRO TIP: This is the only place I know of in Williamson County that sells freeze-dried mint chocolate chip ice cream sandwiches, my favorite dessert!!

This has to be one of the most organized stores around town. Although I have been to many REI…read morelocations, and they basically all are. You walk in are immediately greeted by helpful faces asking how they can help. Which is great as the store is so big and has so many options, it surely can feel a little overwhelming. The employees there are experts in the outdoors, and genuinely want to see you walk out happy so you can go enjoy the outdoors too. Their return policy is amazing. This location is just off Franklin Road and has a huge and convenient parking lot. Anytime I need a little help and don't have time to do the research myself, this is my #1 stop because I know they will steer me right.

Great store that takes care of its customers. Only negative is you have to use Metropolisis parking…read moreto use their lot- their horrible parking venue is for sure costing them sales and customers

Quality/Quantity - Consistent. But honestly our favorite…read morePatagonia location is Reno, NV. We are regular customers there. Atmosphere - Decent size location, probably on the smaller side. Open 7 days a week from 10am or 11am to 5pm, 6pm, or 7pm. See my pictures. Service - N/A, self service. Price - Above average, but worth it. For both quality and service. Owner Comment - Congrats on your success since 1973. And for also giving 1% to not-for-profit workers "to defend the earth." And having programs that raise awareness of environmental and social issues. My favorite program is Worn Wear. You can either sell Patagonia your used clothes or trade them in so they can fix it. I believe that reusing is better than recycling. Furthermore, they give you credit ranging from $15 to $150.

I want to commend the staff at this store. They were absolutely fantastic today. Heidi, Patrick and…read moreespecially Chuck were all very kind and knowledgeable. Chuck went out of his way to pass along some knowledge to me regarding which rods, reels, and line would be best. Their selections were really good and plenty of items were on sale!

Sales reps were fab Selection was fab…read moreValue is always fab Everything, really everything including the above mentioned items were simply fabulous

Quite possibly the best costumer service experience of my life. I am close to clueless when it…read morecomes to fly-fishing and was trying to figure out a special gift for my fly-fishing instructor boyfriend. Andrew at Fly Southall was beyond helpful. He was patient, knowledgeable & informative. I cannot recommend this place enough, and even have a new appreciation for their impressive inventory ... If you have any fishing / outdoorsy needs whatsoever, look no further than Fly South !

Top notch fly shop! I've been a customer for almost 20 yrs,…read moreand everyone there has provided over the top great service. I now live in Florida, and have a hard time finding a comparable place to take care of my fly fishing addiction

This Dick's Sporting Goods is in a great location situated inside of the mega complex that is…read moreNashville West. Given its location, parking is never an issue. I have visited this Dick's on multiple occasions for a variety of items from coolers to shoes, to sportswear and even just to walk around and waste time. All visits are pretty standard and I usually find what I need within a reasonable time. They stay well stocked at this location, this along with keeping the store clean, organized and in good condition makes it a decent spot to stop by. I will say the one thing that is inconsistent with this location is the customer service. On my most recent trips in, I have wandered the full store for over 15 minutes each and not once was I spoken to...even when I entered and left the store. And it was not because the lack of staff. They were there, just not interested in assisting I assume. Overall, if they can get their service in line, it would easily be a 5 star shopping experience at this location.

I was in there today. Got checked out by an African American lady. She was so rude. Not a how are…read moreyou, a smile, or anything. I would not have someone like this working with customers. She needs to be trained.

Hey you gotta check out this place…read more First, the clothes here are fantastic. Variety, price, quality, wow. Looks like Patagonia never dies. I have never seen so many choices. Second, what really makes this place sing are the owners. Kelsey and Mark are so knowledgeable about their stock, it's interesting to just hear about what they have. If you are in the area, stop in. Very neat stuff!

From the owner: Orbital Outdoors is a specialty shop focused on offering high quality vintage and lightly used…read moregear. Our mission is to supply our community with quality clothing that lasts. We believe there is enough used clothing out in the world in amazing shape with a story and grit that you should take a look at before you buy new! We also specialize in sourcing rare Patagonia fleeces and vintage items of historic significance. For the winter season we are mainly focused on jackets and fleeces from brands like Patagonia, The North Face, Arc'terex, and Black Diamond. We also have a lot of National Park inspired vintage collectables and single stitch vintage t-shirts. We are constantly adding new items and also sell online via our website Orbitalclimbing.com

Millennial Arms offers the best quality gear on the market and does it at pre-Covid prices. If they…read moredon't have it, their owner will find it for you!

Retro camping with all the extras! My sister, niece and I rented the 19 ft Shasta for a girl's…read morenight. Morgan was super nice! He delivered the camper to the campground and was there setting up when we arrived. He provided a quick intro to the workings of the heat/stovetop and refrigerator and we were set! After hiking, we returned to find a record player with records and a flat screen tv and dvd player ready for the evening! The seating areas are easily converted to sleeping space which provided ample room for the 3 of us. Plenty of warm bedding, pillows and towels were provided in the cost of the rental. We didn't utilize the shower, but this camper features a toilet/shower combo that would be perfect for remote campgrounds! We'll most definitely do this again! Ellen W

From the owner: Rent vintage style campers, glamping tents, and a 1967 F100 Truck in Nashville from The Flying Ham…read more No need to tow the campers, we deliver and set everything up for FREE within 30 miles of Nashville. We can deliver further, we just charge $1.50/mile. Use these campers and tents at campgrounds or even in your driveway or backyard for glamping parties or as your own personal guesthouse!