Alexa went above and beyond helping my daughter and I find running shoes for our up and coming 5k. She was knowledgeable, patient, and kind! 100000/10 read more

My foot was hurting so bad when I woke up that I couldn't not walk on it hardly at all. My daughter said it's your shoes; go to fleet feet. They are great at measuring, analyzing and fitting your shoes! My feet are much better after two days of wearing my new walking shoes! read more

Fleet Feet - Sports Wear Near Me - Nashville, Tennessee

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The BEST running store I've been to in a long time- what a great experience!! This was my first time at a Fleet Feet (I just moved to TN), and I felt taken care of from the time I parked to the time I got back in my car. Upon arrival, a staff member will speak with you about your wants and needs, and what your running habits and styles are. They will observe you, how you stand/sit, and how you walk, without you even realizing it. Next, you stand on a machine and that does a "foot scan". This technology is able to measure your size, arch height, ball width, and heel width. They will bring you out several different brands, sizes, and insoles, and watch you walk and run in them, to find out what best fits YOU. I like that they combine their technology with their own personal knowledge (are not just reliant on one or the other to find you a shoe). VERY knowledgeable and friendly staff. Bought 2 pairs of shoes with insoles that I really feel help me both walk and run. They're both functional, and comfortable. Very happy with my experience at Fleet Feet, and will return soon!! read more

Fleet Feet - Sports Wear Near Me - Nashville, Tennessee

Schedule appt for foot scan! The assistance was 10 stars. Struggling w/ shoes from other stores left me frustrated. I was thrilled w/ the selections provided in every size and width. Fleet feet offers custom othotics as well. My feet will be happy running again! Thank You Fleet Feet. read more

Fleet Feet - Foot Scan at Fleet Feet - Sports Wear Near Me - Nashville, Tennessee

3.5 stars. I love Fleet Feet, don't get me wrong. They are my one and only stop for everything running related, but my last visit to the Hillsboro location reminded me of why I always go to the Brentwood location. Parking is a nightmare in Green Hills, no mater how big the lot. This store is much smaller physically so while they still carry all the great brands they don't have as much selection. The customer service is what gets the stars deducted for me though... just not good, especially in comparison to Brentwood where they deserve 6 out of 5 stars. I didn't get a hello walking in. No one offered to help. Again, they carry the best brands and everything is top quality! But I will continue to choose other locations. read more

Excellent customer service. Loved the scan assessment. Vert helpful for getting the correct size.

I usually patron the store in Brentwood, but this location is also top notch! Fleet Feet just has exceptional customer service all the way around. I also love that you don't have to keep up with anything. Their system is great and keeps up with all your sales/ points and applies them when needed. Excellent service! read more

Highly recommend meeting William. He was so kind and down to earth. He spent over an hour making sure I had the right shoes and inserts. Super cool guy. The only downfall is that a lot of the staff was hanging out behind the counter when I walked in and no one really said anything to me until I walked to the back and William approached me. read more

Fleet Store is a great little shoe store that specializes in running and athletic shoes. They measure your foot (with some pretty cool technology) and then find a show that works for your feet! Good service, good shoes, and some decent sales (because those shoes aren't cheap)! read more

Rapper "Jelly Roll" took his 71 year old mother into the store a couple days ago and a young employee refused to help his mother, instead went on to serve a young customer that walked in after her. How disrespectful! I hope this store is taking action against this employee and gets some kind of training in place for the employees and managers so this doesn't happen to anyone else!! Thank God he was there with her to be her voice and has a platform to inform people so changes are made. Alot of elderly people don't have anyone and would continue to be treated with disrespect at this business if not for Jelly bringing to light what is going on in this store and what is obviously being tolerated. Fleet Feet, yall need to go watch the video on his page so proper action can be taken. read more

Absolutely fantastic experience. I was initially a little intimidated because I've only ever purchased shoes at big box stores but after experiencing discomfort from running (unrelated to the fact I was actually running) a friend recommended getting a fitting. Alex did a phenomenal job analyzing my foot structure and gait and then using that to teach me what type of shoes would work best for me. And, probably the biggest deal for me, he didn't rush me even though they had a line going and we were finishing up my purchase almost an hour after closing. Still encouraged me to try different shoes and insole combinations until I had the perfect fit. They also have a great 60 day return policy even if you actually go running (aka walking with purpose) in the shoes which shouldn't be a surprise but it is. They also have a rewards program. I'll definitely be back for my next pair! read more

Fleet Feet - Hillsboro location - Sports Wear Near Me - Nashville, Tennessee

This store needs to treat all its customers with respect. Rapper Jelly roll was in the store today with his 71 year old mother and an employee completely overlooked his elderly mother to help another younger customer who came in the store. Do not shop here they have horrible customer service. The store needs to completely revamp its management and employees. read more

This is my favorite Nashville location and I always get top notch service finding the right products, but also consulting on injury prevention, stretches, etc. It really helps that the people who work here are runners because they have experienced most of the issues we bring through the door. Love this store! read more

Great selection of running shoes as well as gear. The employees have always been very helpful and knowledgeable. They can take a look at your feet, your walk, run and tell you which shoes will be the best support for you specifically for what you are looking to accomplish. I have also got inserts from them (suggested from a podiatrist) and they have helped me tremendously. Although their focus is shoes (obviously), they have some clothing as well as other goodies. Parking is fine, it's in a large lot in the strip mall in Green Hills. Good people, good products and good service - they do it all. read more

I am loving my new "New Balance" running shoes from Fleet Feet! Johnathan was my shoe expert and he was super knowledgeable and helpful. He made me feel so comfortable, like I'd know him forever. I honestly felt like pretty woman trying on all those shoes. He spent around an hour with me. He watched me walk, analyzed my foot and really informed me on all the different shoes. I highly recommend this Fleet Feet and because of Johnathan. I'm running my first marathon this weekend and I have the best shoes. When you go ask for Johnathan! read more

Love love love. I work on my feet for 10+ hours every night and the staff was extremely helpful in getting me the right shoes and insoles. The fitting is cool because you can see a 3D image of your foot and it shows exactly what you need. I'm recommending this store to everyone I work with. Came in and expected a long wait but was in and out in 20 minutes. read more

Great service. Very knowledgeable and friendly staff. Love Fleet Feet!!!! Highly recommended

Had the best experience!! They fitted my roommate and I for new running shoes. It was awesome, highly recommend!

Super helpful staff and I realized it was worth getting good quality, properly fitted running shoes. My feet and legs instantly felt better! Great to support a local small business too. And nice selection of Goodr sunglasses read more

Okay, just be prepared...I'm gonna gush about Fleet Feet in Green Hills! I've never been measured for any shoes before, so that was fun to know how different my two feet actually are. I met Steph, who helped me through the whole process. She listened, asked great questions, and helped me pick out the perfect pair of walking shoes. Actually, the most comfortable pair of shoes I've ever had. Steph really made the visit fantastic though, she was phenomenal!! I'm sure I have found my new favorite shoe store!! read more

Fleet feet is the best! Bought new shoes yesterday, Sasha was super patient and helpful, and today I ran my fastest, longest distance so far! Love my Brooks Launch shoes. So comfy. read more

Fleet Feet - Sports Wear Near Me - Nashville, Tennessee

After years of buying shoes that probably weren't the proper fit for me and suffering from arch pain for a week I decided to come here. I am so glad I did! My only regret is that I didn't come here sooner. Minna was the one that worked with me during my visit. I wasn't rushed and she made sure the shoes fit me perfectly and felt good for my feet. I've always had high arches but learned during my visit that my arches are rigid which makes sense to me now. I will never buy from a large box store again. I am now a Fleet Feet customer for life! read more

I was in need of new running shoes and Lucy helped me find the perfect fit. She listened to my past issues, watched me walk and run, imaged my feet- no detail was left out! I'll definitely be back! read more

There are many reasons why our family shops at Fleet Feet Sports in Green Hills. Customer service, product satisfaction and professional, prompt attention from real athletes is their highest priority. The location is fantastic and we are able to support a local neighborhood business. My son is running 20-25 miles per week and developed blisters on his feet. A proper fitting discovered his current shoes were too big and didn't have enough cushion. Thanks to Fleet Feet, he's back to running with comfort. read more

Thank you for exercising precautions. Thank you to the young man who helped me exchange for a better fit. I appreciated his help in evaluating the safety and comfort of the fit, and his knowledge about the model I was interested in. Great customer service! read more

Everything was awesome except the system of emailing/allowing us access to see our foot scan doesn't work. I still haven't received an email pertaining to the foot scan and I'm honestly kind of upset/disappointed as that was a winning reason to do so. read more

Worst service ever! They may be knowledgeable and busy but so rude and no one seemed to care that I was ready to purchase new sneakers or even said- "somebody will be right with you". Too many people standing around with no urgency to help. Too many sneaker stores around. Will not be coming back here. read more

I recently visited FF as a newb to running. I appreciate the time and efforts Kevin put into educating me on fitting a shoe, suggestions on gear, and having an answer for my other concerns. My shoes feel GREAT, and I experienced a complete 180 on my maiden run in them. No more pains and discomfort in my feet and hips, and I walked out much more educated. Thanks!!! read more

First experience at Fleet Feet. A+. Johnathan was fantastic. I love my new running shoes and since FF didn't have the color I wanted in stock they shipped them to me for free. Delivery only took about 3 days. read more

Personal, fast, and friendly service provided by Alex. I purchased my first pair of Brooks and Alex made me feel very comfortable with my decision. The other representatives were friendly as well. I will definitely be back when I'm ready for my next purchase. read more

I have been shopping at Fleet Feet for years, and I buy my kids shoes there as well. A correct fit is critical for running health, and I completely trust them to fit my feet. They have a huge selection of socks, fuel, other gear and apparel. I also like that they have a woman to properly fit sports bras as well. The customer service is excellent. read more

The salesperson! She was EXCELLENT, from A-Z. I have never had such a thorough experience--was totally impressed! You are lucky to have her in your employ! read more

Shoes feel like I'm walking on air and the service is unmatched by anyone else in the area!

Awesome customer service from Jonathan. I had gotten fitted at the Brentwood location and after running in the shoes for a few weeks, I was having bad shin splits and knee pain, which I'd never experienced in the past. I went in and Jonathan not only fit me for great new inserts and shoes, he was so helpful, knowledgable, and friendly. Such a great experience and I will be a Green Hills customer from now on! read more

Lucy did a great job! I just recently got fitted for a new pair of shoes, but I have been into this location several times for energy chews/gu and running accessories. The shoes are perfect. Lucy pulled out the pair I ended up buying first, but encouraged me to try on several pairs to make sure they were the right ones. Then she let me play in the inserts for a while to make sure they were the right ones, as well. I have nothing but wonderful things to say about Fleet Feet - Hillsboro. read more

These guys are absolutely amazing. The staff is incredibly knowledgable and friendly, and went above and beyond to help me get the perfect pair of shoes, even though it ultimately led me to a different store. Their selection is fantastic, there is no better customer service in the shoe industry, and everyone employed is genuinely awesome. I won't be going anywhere else in the future for my shoe purchases. read more

Great customer service especially from Jonathan and Scott. They have been so patient with me and so welcoming......

I felt like the guy who helped me was very knowledgeable, made great recommendations and didn't pressure me! It was fantastic! I plan to bring my mom and dad here next time they visit to have them fitted! read more

Excellent customer service! Nice, easy going staff that will help you into shoes that fit properly. Running programs for all levels. Rewards program. So glad I found this place! read more

Alex was a fantastic ambassador to Fleet Feet. He asked good questions to understand my running goals and preferences, assessed my biomechanics and then suggested shoes that met those needs. I really appreciated the time he spent weighing out the pros and cons of each shoe while also suggesting running groups and trails that would help me get acquainted with Nashville's running culture. read more