Steve is the best! My car was having trouble and I was stuck at work while my car was elsewhere. He…read morecalled me and picked up my keys from me at work and then picked up my car from the random parking lot it broke down in and then dropped it off at the dealership for repairs. All for a very reasonable price. He was very communicative and helpful when I had questions. I would recommend this company if anyone needs towing help.

I highly recommend calling Rochester Towing for your towing needs. Steve was kind and helpful…read more towed my vehicle, updated the dealership on all the essential information and followed up with me after the call.

So fast and friendly! Found me the best deal possible and got the job done quickly. I will…read moreremember this place next time I need different tires.

Worst of the worst. Was contracted to tow my car. Didn't want to pay the parking fee, even though I…read moresaid they could bill me or I would prepay them. Let my car in a new spot. Didn't notify me of any of this.

Great service, handled my car with absolute care. Added some words to meet 85 character minimumread more

Had my car for less than 24 hours. They towed my car from where it broke down. The tow truck driver…read moregave me a ride home after getting my car. They called me and it was reasonable priced. I sure appreciate you guys. Since we have 1 car between the 2 of us. Thank you very much .

Absolutely great service. Called day after Thanksgiving and got me in and out in 1 1/2 hrs. Very…read morefair pricing but best of all great service.

I was routed to Berg's via AAA. Our Prius was stalled, in Zumbrota, and I thought I needed a tow…read moreback to Rochester. Berg's was quick to respond. As it turned out, the gear mechanism was jammed. The mechanic was quick to figure it out, correct the problem, and got me on my way. I'm grateful to this guy who sized it up so quickly.

If I can, I would leave this as a no star or have this place shut down. Non-local beware!…read more My husband and I are not local. My husband's car would not start after trying to get it jumped at Zumbrota high school which is a few blocks away from Berg's towing. Called the tow truck who worked with Berg's towing. Great guy. He knows what he is doing and figured out what was wrong with it just by the sound it made. Flat rate to get it towed to their shop $130. If we bring it to the shop, they will give us a discount on the tow. Who wouldn't take that offer. Brought the car in Thursday morning 7AM. Tow guy said they won't be able to look at it until Friday. Friday comes, I called the shop, Berg said the car is up in the shop. Hopefully Saturday they will give us a diagnostic and estimate. Awesome, right. Saturday morning 10 AM, I called and Berg, of course said it is a fuel pump issue but they don't know which one. He had to call a friend to get a second opinion on which fuel pump it is. Now, this shows that the mechanics working on the car, are incompetent and unable to figure out which one. Giving them the benefit of the doubt. 1 PM, I called them check for an estimate and what are the diagnosis. Berg, being disrespectful said to stop calling them as they are still working on the vehicle. As a customer, I am allowed to call and check up on the vehicle. Have not gotten a clear diagnosis and estimate, they are incompetent and running business unprofessional. Monday afternoon, I called and Berg, of course, said if I keep calling, I should take the vehicle elsewhere. Didn't say a word and respectfully request we need an estimate and time when to get the vehicle back. Later that day, I just randomly search on Google for a professional car shop. We called Mosaic Chrysler, asking for an estimate on how much it would cost for a failed fuel pump and the vehicle that needs a fix. The guy said the car was in their shop! Berg towed the vehicle to their shop with an invoice without our consent and knowledge! We will file against this business as they moved the vehicle without our knowledge and consent. As well was BBB because they are unprofessional and commited a crime.

I have taken my vehicle here twice now and they do quick and honest work telling you exactly what…read moreyou need. One example was I needed my ac unit worked on and it turned out my vehicle didn't have the pulley installed so they were able to install an extended belt without the need for a pulley. Saved me money on a call I don't want to unnecessarily spend money on if I don't need to.

Their employees are unprofessional, rude and disrespectful and they are scammers. I'm never…read morebringing my vehicle here ever again. If I can give them a zero star I would that's how bad my experience was there.