Ordered item, tracking showed no change since label creation with postal service on the 19th. I email the company and I am told oh it was already delivered to you on the 19th in South Carolina. 1st off how did you create a label on the 19th AND deliver anywhere in the same day without some special 1 day service. 2ndly, I am not in South Carolina. I am in NY. Horrible customer service. Do NOT buy from. Oh and I was advised 2x to contact postal service. Here's the issue there I contacted postal service and they did investigation BEFORE I ever contacted the seller and I told them that in both my emails to them. Not really impressed with the attention to detail. UPDATE: I received the item. The customer service provided incorrect information and didn't bother to read my 2 emails before offering an ill informed response. I got the item but I still will not order from here again. Simply put they don't have their ducks in a row, more like squirrels at a rave. I also received a phone message saying hey you received your item, change your review. So I am adding a star because I got the item, but still a lousy experience. The item being delivered doesn't really resolve the poor customer care and interactions that made me regret ordering from this Amazon seller. But hey I got the item, not the point, but if bare minimum works for you bud then whatever. Good job, here is your participation trophy. I added a star. read more

I ordered one lab coat from these clowns back in February. They use the Shop app for tracking purposes and it says "Delivered". What made me skeptical is regardless of when I check, it says "Delivered 2 hours ago". My attempts to contact them via email have gone unanswered. Try to call? No answer or busy signal. You'd be better off covering yourself in used trashbags than trusting these people. IF I could give them 0 stars I would. read more

I asked for a label to send a file back. They never did so I called Amazon and what to do. They told me to pay pay for the post myself and Amazon will pay for it. These people will not accept the passages because I did not use an Amazon label they claimed the never got it even though tracking says it did be aware of this solid. read more

Canceled one item in my order and sent out the other item without asking first. (Items go together). When I went to return item (that I didn't want without the item which was canceled), I was not only charged for the return shipping but was also charge a restocking fee. My refund was only 50% of what I paid for the item that I didn't want after the other item was canceled by the merchant DO NOT BUY FROM THIS COMPANY! read more

NEVER ORDER WITH THIS COMPANY. BURNED TWICE. THEY ARE IRRESPONSIBLE AND UNPROFESSIONAL DON'T WASTE YOUR TIME. My first order did not arrive. I stupidly tried again. The second order they took my payment, issued a receipt, and I never received a confirmation email. When I called, they said they did not reaaly receive the order. Do Not Bother. read more

STAY FAR AWAY FROM THIS COMPANY. I have been trying to return mislabeled scrubs to this scam company for 2 weeks. They have ignored multiple emails from me and now they want me to pay to ship the mislabeled scrubs back. I WOULD NOT HAVE TO SHIP THEM BACK IF THEY WERE NOT MISLABELED. The BBB has 9 unresolved cases for this scam of a company. ORDER FROM SOMEWHERE ELSE. read more

Great customer service. They were responsive and professional with every inquiry. I received my order in reasonable time.

This company is the worst to deal with. They took money and after 2 weeks of no contact from the company. I called them to see what was going on and they said I owe them a 27.00 fee for editing image for project. I asked why no one bothered to call me or email me to say a thing. They were just going to keep my money and not deliver on full filling my order. Then after paying the amount they wanted I had to wait 3 more weeks for edits to get done. They would send me a finished edit on a Friday afternoon. I would respond in about 30 min to an hour however they were gone for the day already. So the next edit would not come until that following Friday. The reason it took so many edits is they did not even come close to following the instructions for the edit. They did whatever they wanted and it looked like garbage. Then after almost 2 months gone by I emailed to see what was going on with my order. I was sent a tracking number saying it was shipped yesterday that was nothing more than just a created label and I had to wait 2 more days before the order has tracking information. I looked up a local embroidery company and I will be using them for now on. STAY AWAY FROM THIS COMPANY!!! I have not even gotten my product yet and I am worried to receive it after all the bad reviews I am now reading saying that the work done was"cheap crab that doesn't even look professional".... So now I have to worry about this after waiting for almost 2 months for my order read more

Thanks, manager, for getting back to me to try and "make things right" 5 months after I posted a review. As requested, here's the order number 251023-039, but with all the negative reviews I doubt your company has changed its culture read more

a lot of bad reviews here, but mostly seems to be regarding customer service. We had already purchased the same scrubs from somewhere else and knew they fit well, so we were just ordering more of the same. The price was better than anywhere else we could find, so we gave it a shot. Ordered with paypal just in case to have the added buyer protection. Ordered it on Nov 30th, and it arrived by USPS on Dec 10th. Scrubs were exactly what we ordered in new condition, everything was as advertised. Overall happy, especially given all the negative reviews here, though we never had to interact with customer service. read more

My package was never delivered, and the company is rude and does nothing to help! I've ordered from other companies and have never had this issue! Use Adar scrubs. They are nice and have great value, plus excellent customer service, and I always get their deliveries without any issue. read more

DO NOT BUY FROM THIS COMPANY!!! I paid extra money for expedited shipping and they sent me an email saying that I missed the cutoff time and that it would be sent out the next day. Well...I didn't respond to the email BECAUSE if I purchased expedited shipping why would I need to respond to them in order for them to release my package? Makes NO sense. What was supposed to take 2-days took 9 days. Unfortunately the items did not work and believe me I got a list of instructions on how to send the items back and if I don't do each one correctly I doubt I will get any money back. They also charge a 20% stocking fee. Oh and I forgot, I kept getting phone calls from them saying that my credit card payment didn't go through AND they were saying I owed money for the WRONG product. My bank statement showed that it had. DO NOT PURCHASE FROM THIS COMPANY!!! read more

Buyer beware! First, product selection is great and so is the quality, shipping cost and time are reasonable. But... make sure the products you're buying will fit, returns other than for damaged products will cost you 20% restocking fee and return postage. so if you're placing a small order your refund will turn out to be about half of what you spent originally. Additionally, the return process is lengthy and archaic, took multiple emails and repetitive entries of the same information. read more

"Kath" from Pulse Uniforms tried to say that my order payment was not received and cancelled my order. It was paid for however without delay and the cancelling of my order was completely uncalled for. The whole thing was made a hassle for no good reason. Probably wont be inclined to shop here again after this experience. read more

I order maternity scrubs for my niece and haven't received them, and I can't get a response from the company.

I placed an order with them and never received my item. When speaking with customer service they were very rude and kept telling me to just keep waiting for the item despite being past the delivery date already. Now they're also refusing a refund. read more

I ordered online. I paid for shipping. I put in the right address and it got returned to sender. They are trying to tell me that I need to pay another shipping fee to get it sent out again. That is a problem between them and usps. I have never had a problem getting packages at this address. This has dragged on too long. I said I wanted to cancel the order and get a refund. They are trying to charge me shipping and a restocking fee. For what?? They are saying every return gets charged a restocking fee, but it isn't a return. I am not even convinced it was a real product to begin with. I should have read the reviews before buying. I am going to file a chargeback with my bank. This is ridiculous. Don't buy from here. read more

Horrible company!! They don't even deserve one star. I ordered on 3/21 with an estimated delivery date of 3/27. By April 1, my order had not even been shipped so I emailed and was responded to by someone named Anne who could barely speak English who provided me with no information at all besides assuring me they "will endeavor to dispatch all orders at the earliest." Finally on 4/8 I was told my order had been shipped and supposedly delivered on 4/9 but I never received it. I attempted to contact customer service again, and as of 4/12, have not heard back. DO NOT ORDER FROM THEM!!! read more

I needed scrubs and they were out of stock at Amazon, so I purchased from Pulse Uniform. The order was later cancelled because they were also not in stock. This part was annoying, but not a big deal. Two weeks later, I got a notice of fraudulent activity from American Express. Luckily they did not process the over $2000 purchase. The reason I know my credit card was compromised at PulseUniform.com is because I had not used the credit card in over two years and did not use it after. Beware if you purchase from them and check your credit card statements because someone working there is skimming credit card numbers. read more

This company takes your money and never delivers the product. When you send an email nobody responds if you talk to them online they said I'll look into it when I look up my tracking code with UPS it doesn't exist when I call on the phone it just rings the only thing that has occurred was the deduction out of my bank account Kim Baecker read more

Pulse Uniform - Uniforms Near Me - Woodstock, Georgia

Upsated : after 2 emails and a one star review Kristy called me to try to get me to remove my review by saying she will have my stuff sent out on weds it's Friday still hasn't sent out she keeps giving me the run around these scrubs were a gift to my dad who has been a nurse for over 30 years AGAIN I ORDERED THIS ON THE 1st it's now the 19 th PLEASE DO NOT SHOP WITH THEM YOU ARE BETTER OFF GOING ON AMAZON AND GETTING THE EMBROIDERED LOCALLY !!! original review : I ordered on August 1st it's now the 15th nothing has shipped yet the tracking number was created on the 5th mind you this a 60 dollar set of scrubs I'm pretty sure embroidery doesn't take 2 weeks my calls and e-mails to their "csr" have gone unanswered please don't order from them if you want your items in a timely manner or want them at all read more

I agree with all the terrible reviews here. Here's my story... Paid for embroidery on four separate coats and they did it incorrectly on every single one. When I pointed out the typo (including a screen shot of the original order where it was typed in correctly) they told me there was nothing they could do. This order was over 100 dollars and they screwed up every single one, even though I wrote it correctly... And refused to fix it, refund it or even offer me a discount. I couldn't belive it honestly. Really sad and awful costumer service. Do not buy from them read more

Please do not buy from this company. Their business practices are not good. I ordered items online and received an email/phone call the next day that there was a glitch in the system and I owed double what they charged me. First red flag. Then they sent me items that did not reflect the online pictures. I sent them pictures of the shirts and then they wanted me to send pictures of the labels. I requested a refund as their policy states and it has not gone smooth. I had to file a complaint with the BBB. Also note they say they are BBB accredited but if you actually check the BBB website, they are not accredited. They will tell you that they need to speak with the higher ups and get back to you, waiting on a return number from the manufacturer, not to worry, etc. I am hoping this will prevent others from going through what I am dealing with right now. read more

I purchase three pair of jeans from Sears, but sears got them from Pulse Uniforms and I knew that I had the correct size when I ordered, but they sent me the wrong size so I paid for sending them back and they sent me three more pair and this time it was not a size that we talked about at all, so I called them three times and three times they promise that I would get a call back the same day. Never received a call and today I called them again, and get a voicemail. THEY ARE MONITORING MY CALLS. I guess that now I need to return to Sears to see what can be do. They should not be in business. read more

Ordered through Amazon but it was Apr 29 before it was "shipped" then nothing and the tracking # didn't help. It was to arrive May 3rd but still haven't received as of May 10. CSR at Pulse couldn't give me a viable tracking #, tell me where pkg was or give me a credit. Called Amazon and they will help me get it resolved. I could have driven to Woodbury and back by now. read more

never buy from this seller on walmart. they won't ship item, charge credit card after item that has been on order forever is cancelled. they lie repeatedly about the fact that item has shipped despite the fact that shipping lanel hasn'teven been created. horrible experience. buyer beware!! read more

DO NOT BUY FROM THIS COMPANY! I wish I would have seen the reviews prior to purchasing. My purchase was a gift and it's been four weeks and I still have not received my order, and they are unable to provide an exact delivery date. When ordered it says 5-8 days to receive (I have a screen shot) and when I called asking if I could get expedited shipping due to THEIR delay (since I bought these as a medical school graduation gift), they told me I would need to pay the extra fee for that shipping cost. Unbelievable! read more

If I could give less than 1 star I would. Don't buy from this company.!!!! I bought uniform athletic shorts off Walmart website. When they arrived, they were cheaply made and didn't fit well so I submitted a return request. I followed the return instructions to the letter and paid return shipping. Several months passed with no refund credit. After at least 3 phone calls, I was credited less than half of the purchase price on unworn items with the tag still attached. What a ripoff !!!! I'm sure they make plenty of money reselling items returned without refunding the customer. read more

I have been a nurse for 33 years now and have ordered a lot of scrubs online. This is the first time I had ordered through this company, I knew the brand and was confident that the quality of the product would be as expected. However, the sizing wasn't. I needed to exchange for a larger size and in doing so, I was charged for return shipping (in all fairness, I knew this was their policy before ordering), but was asked to pay an additional amount as the item had gone up in price. I have never exchanged a product where they did not honor the original sale price! In addition, I had to initiate a call to check on my exchange which had shipped 3 weeks earlier and tracking verified had been delivered. In the end, I cancelled the exchange in lieu of reimbursing the cost of the scrub solely on principle. NOT good business! read more

DON'T BUY FROM PULSE UNIFORM / WALMART! DON'T BUY FROM PULSE UNIFORM / WALMART! DON'T BUY FROM PULSE UNIFORM / WALMART! DON'T BUY FROM PULSE UNIFORM / WALMART! You can't exchange, return or refund ANY ítems with them and have to pay for return shipping! They advertise on WalMart website but don't offer items on there except scrubs - even though they make / carry various clothing for men and women!! And then you can't exchange or return items for any other brand without going through a different company and paying again for the new item!! It will COST YOU MONEY to buy from them! read more

Husband ordered simple safety hats. There were delivered two hours away according to USPS. They said call Pulse uniform. I spoke with them they stated that USPS had contacted them and stated that was a missed shipment and his money would be refunded within five days, well different story for USPS. Sounds like we will be reporting to police department if his money is not returned. Sounds like a business ran from a home, because when you ask to speak to another department they put you on hold for a few seconds to just come back and say they are not available. Don't buy from them at all! Sounds like a scamming business, but they got the right one. read more

I ordered one shirt from them on Amazon. They never sent - the tracking # confirmed this. I contacted them via Amazon asking where was item. I received reply 2 days later stating USPS lost the item and they had resent item - once again never received....I'm not sure what what type of scam this is.....but they are definitely scammers! BUYER BEWARE! Luckily Amazon will refund my money but I feel sorry for anyone that deals directly with their company and strongly advise against it! read more

I ordered scrubs and yes I admit I washed them before trying them on as they were very stiff and scratchy. The fit was terrible so I sent them back at my cost expecting at least a partial refund as the company had stated they would do. I got an email telling me no refund as I had washed the scrubs. At this point I'm out $44.00 so I call the company. I am told no refund as I had washed the scrubs thereby infecting them. This was a lengthy call during which I was repeatedly told I had infected the scrubs. Frustrated, I asked for the scrubs to be sent back and I would donate them. Guess what? I had to pay a $6.00 shipping fee to get back my infected scrubs! I assume what the company would have done is not burn my infected scrubs but rather wash them, press them repackage and sell them again. Company of thieves. Never do business with this company. First, you wouldn't want to get someone elses infected scrubs resold to you, second they will take you for whatever they can get. Emailed a message and have had no reply. Obviously customer care is not something they grasp the concept of. read more