Love this place! Everything is fresh and delicious, the staff is incredibly friendly, and it's such…read morea great little spot in the Short North. One of my favorites -- highly recommend!

I was just attending Origins Game Fair in June and discovered Native while looking for a walkable…read morespot from the Greater Columbus Convention Center to grab breakfast. I ended up getting a smoothie here each day during my stay and also stuck around on two days to work on my laptop in the morning. As opposed to a lot of the crowded cafes on High Street, this was a quiet little gem where you could grab a seat and be productive for a bit. I can't speak to anything else on the menu, but I can say the smoothie I got multiple times (the Muscle Magic with vanilla plant-based protein) was really tasty and refreshing!

I got the Thai coconut milk tea with pomegranate boba and it was amazing. Good ratio of ice to…read moretea. The customer service was awesome and she gave good recommendations. Definitely a cute little place to get good refreshments l!

Came here for the first time and was greeted right away. I ordered a boba milk tea and sat to wait…read more Another customer placed their order shortly after me and then the staff went to the back to make the drinks. For the next 15 minutes all I hear was a blender going and waited in confusion as to why it would take this long to make the drink. Not sure what happened. The Thai coconut tea was decent and the boba was fresh. I likely won't return for boba here though.

The dining area inside and outside was adorable and super inviting, The employees were very helpful…read moreand kind, yummy smoothies!

Our new favorite place to eat. The acai bowls are out of this world good. The owners, John and Ada,…read moreare there every time when we stop in. We have tried several of the smoothies, the avocado toast, and some of the bowls. Highly recommend them. As added bonus, you'd be supporting a locally owned business with owners who are super passionate about healthy eating options.

I usually go to Healthy Day in Gahanna but I was in the Polaris area this day so I stopped by to…read moresee how they compared. The guy working was super friendly and attentive. I got Lemon Pound Cake which is a regular for me but I added blueberry in this one and it was amazing!! In comparison they are pretty much the same. I did see different add ins here that I never saw at healthy day which is what made me curious! The shakes are filling and great for someone looking for a meal replacement. Even tho it takes me a good ten minutes to choose my flavor I love how they have so many options. There's something here for anyone!

I have been wanting to try a nutritional drink place for a while now!! I found this place to take…read moreto my bf & his brother to try!! It was good, but not good enough or worth the money to try again!! It was in a sketchy plaza, but cute inside!! She had SO many different flavors for her teas/shakes!! Fun flavors at that! I ended up liking my boyfriend's the best, he got white chocolate raspberry cheesecake!! I got strawberry French toast & was not a fan! I love the owner, she is so sweet, keep up the great work girlfriend!

Obsessed! I haven't been to the location but have been getting delivery on the apps for the last…read morefew months now. Huge portions and so fresh! When I order from Roots it makes me feel clean and healthy. I've ordered their pre-made bowls as well as building my own. Portions are big and can serve as two meals. If I order for dinner I end up eating it for breakfast. Ingredients are fresh AF and their dressings are all delicious. Sometimes I question how my build-your-own bowl will come out and I do a good job--it's delicious!! I always feel good about the healthy and clean options here!

Formal Complaint: Unprofessional Management and Order Fulfillment at OSU Campus Location…read more To the Executive Team at Roots Natural Kitchen, I am writing to formally express my profound disappointment regarding a recent experience at your Ohio State University campus location on Father's Day. The lack of customer care, patience, and professionalism I encountered from the Manager on Duty was entirely unacceptable, and doesn't deserve even a half star, but I had to choose one. On Father's Day, my family ordered five bowls, two of which were seasonal bowls made with the original ingredients with the exception of extra lime. One of these bowls was specifically meant for my husband, who is currently in the hospital. I had raved to him about your restaurant, as it was one of the few healthy options he could safely enjoy during his stay. Unfortunately, the meal was prepared with a blatant lack of care. Even after it was made clear that this was a special meal for him, his portion size was equivalent to a half-bowl, and it was entirely missing the onions and tomatoes. Seeking to resolve the issue, I called the restaurant and was placed on hold. When the phone was picked up, the staff member did not offer a greeting, a name, or any indication of who was speaking. I politely stated, "Hi, I was holding for the manager," to which she abruptly replied, "This is." When I asked for her name, her response was unclear and unkind. Despite maintaining a calm and respectful tone while explaining that my husband's hospital meal for Father's Day had been made incorrectly, the manager was immediately combative and argumentative for absolutely no reason. Instead of offering a basic level of customer service or empathy, I was met with disrespect. Your company's mission proudly states: *"We strive to empower people through radical accessibility to natural food."* Unfortunately, the radical lack of care and professionalism I experienced completely contradicts that standard. Because of this deeply disappointing experience, I will no longer be a patron of your establishment. Furthermore, I will not be recommending Roots Natural Kitchen to anyone moving forward, including for any future corporate or community events I coordinate. I hope you address this leadership and service failure with your OSU campus team so that no other customer is treated this way in the future. Sincerely, Latisha Roland

The service is awesome but always understaffed, one person to open the store and handle morning…read morerush does not make sense. I've seen this happened at least three times now.

Service has gone down hill fast. Not sure if some of the original hires quit or just cut back their…read morehours. The girl working today at 11:50 ignored us and just kept 'cleaning'. She never wants to interact with customers and when she does it's just so fake and forced. You'd be better off driving another 15 minutes to another location if you want decent service. Thanks!

Son sent me a bowl for Mother's Day and it was absolutely delicious so I had to go and get another…read moreone. I had the Goldie Mango bowl. This bowl consisted of softened mango with strawberries, bananas, granola and drizzled Nutella on top. Absolutely delicious and so fresh. So many choices and you can always do it your way too. The front register lady was very nice and helped with signing up for the club, she was very patient with me, lol! There about 3 table, table bar space with stools and another high table with about 8 stools looking out on to Gemini, the wall went upwards and you could look directly outside. There is about three tables outside of the establishment as well. I'll definitely be back!!

Very nice concept. I remember speaking to the own many years ago on campus and saying if you open…read moreone up at Polaris it would do get numbers. Well here it is. The service was better on campus. I don't know if it was because the owner was present. Fabulous ambiance. The fruit bowls are still good. The seating is limited however they do have outdoor seating when the weather is nice. It's a bit pricey for those who have a large family. It's about $14 per person. Great date spot. Just ask for them to explain the menu to you. This location didn't.

DELICIOUS, HEALTHY, NUTRITIOUS, LOW CALORIE SHAKES. Did I mention they're delicious?…read more UA Nutrition is in the back corner of Upper Arlington's Tremont Center - the same shopping center as Chef-O-Nette, Huffman's Market and Old Bag Of Nails. The owner, Marissa, is very personable and very knowledgeable about her products, which are all healthy, filling, and delicious. Did I mention they're delicious? I had a Dulce De Leche chocolate shake. It was freaking delicious, and less than 300 calories. It had lots of protein powder in it, so it filled me up, too. I asked my wife if she was proud of me for being so good and making a healthy choice (i.e. eating a big, delicious milkshake). Yea, you can imagine her response... UA Nutrition is awesome. Highly recommended.

YUM!!! My new favorite spot to hit for a quick lunch! More than fair prices and so many yummy…read moreflavors. I love these shakes! I'd recommend to anyone! The first one I got was pecan caramel banana yum yum yum and I was stuffed all day!